833-440-9444

This East Indian accent portrayed Amazon Customer Service.  Started with a number provided to mebymy bank.  1-888-229-6124.  The real Amazon Customer Service is 1-877-586-3230

started with drop box on my puter, claimed to be micro soft support, they had all the headers and apps, told me they detected a malware invasion on my puter and if i ignored thier wwarning my puter would be locked down to protect me, boy they got me, really sofisticated stuff, didn't get concerned till i noticed they scanned 5,000 000 files  yikes hopefully i got outta there, i notified micro soft and i'm awaiting thier call back

JUST got the same call!! I hung up and she called me back!

They wanted my credit card info to reactivate facebook.

This number hacked into my Amazon account. Started a coinbase account in my name, made charges against my Amazon account and hacked my yahoo email as well.

I was originally suppose to work for Amazon, but unfortunately it didn't end up working out due to my school schedule. On Friday (03/16/18), I received a paycheck from Amazon that seemed strange because it was not taxed and I wanted to seek further clarification. I went on Google like anyone else would to find the Amazon Help Desk. The first phone number 1-888-246-8155 popped up and I called. I spoke to a middle eastern woman and told her about the paycheck. She had me download a software to my laptop where she was able to hack into my computer. I had no idea that this was happening and I thought this was an actual Amazon helpline.  The call had dropped and they called me back on a different number 833-440-9444 saying they were disconnected. Her so called 'supervisor' a man started to speak to me and manipulated me go to different drug stores like Safeway, Walgreens, and CVS to purchase iTunes gift cards. Supposedly, they needed the codes on the back of these gift cards to verify something about my account. These scammers kept demanding that if I don't get these cards that the server will close in a short time period and that I wouldn't get my refund back either...

So, you received you check, but there was no phone number or anything on it?  You then went to Google to find the phone number instead of going to the actual Amazon website?  The fact that they needed to download a program to your computer did not seem suspicious to you?  Then you went out and bought iTunes cards and that did not seem suspicious to you?

Have both of these numbers call me back thinking I was going to get a refund from an Amazon account they tried getting me to give them $100 luckily didn't fall for it real one is 1-206-922-0880

I received a bill every month from Amazon for $13.85    I called to find out why.   They told me it was a mistake and Amazon would refund me $100.   They wanted my debit card and license to verify to the bank that it was me.    They seemed to have refunded $100 to Best Buy account.    then he told me i was hacked for months and needed to go buy a $500 software program to give them the codes on the card.   He said they were going to reimburse me the $500.   I told them that this was a scam and they swore that it was not

The number was 833-440-9444    His name was John Matthews

Customer came into my store after talking to a man with an Indian accent claiming to be amazon customer service.
He had already bought around $800 in varous gift cards at other stores to try to get his Kindle device to work again (it appears to have been hacked?)

THIS IS A SCAM.
DO NOT GIVE THEM ANYTHING.

I called amazon this site pickup about a clamplant they transfers me over to a supervisor they reward me with a 60 dollars   gift card or  put on my debit card I sent them my driver licence so they no it was me back and the front of my licence they couldn't get the picture so they said they will call me back next day I call back next day Amazon. Said they never heard of this site coinbase I deleted my card but they got my licence information

My wife was looking for Amazon Customer Service Phone #. She saw one associated with a book that was for sale as a source for all numbers. There was a Cust Svc # displayed as an example.  It was a gateway to a scam in which they took over control of her computer and credit card inf. They made two $100 charges on our Visa. I saw this happen because I had been looking real-time on charges to our card. We shut down her computer, called Visa to report the scam, and called Amazon and Best Buy to tell them the charges were fraudulent. Net: we get new Visa card & have to contact all our accounts (50+) with new card #.  Wife did not know to NEVER allow someone to remotely take over your computer.  By the way, the false Amazon customer service numer was removed from their website page.

Why is it people never actually go to the actual site?  Amazon's contact information is very easy to find on their website.  Now, you have even bigger problems, more problems then having them overcharge your card.

 
Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop