844-536-3357

had virus pop up on computer with teleph.one (1-888) number. Called number, after showing me the virus infection accumulated,  for $149USD will clear up the problem.

Well you didn't have a virus before, but you do now.  This is the computer (Microsoft) tech scam, extremely well publicized for several years now.  Microsoft does not monitor your computer.  Since you gave them access you need to read this:


Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

Today is 8-13 17. I was scammed by these people yesterday. I didn't know until now.Their telephone # is 1-844-536-3357 Anyway they fixed my PC, it was frozen and pop up screen came and it said call the number so I did.  They want me to pay $ 149. by priority mail. What can I do beside unplug PC.  I am old and don't know about PC and I was fooled.

Read the 24 Jul 2017 post by BigA.
Read it again
Keep reading until you understand it.

In the future, do NOT bypass good answers to questions.

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Please reply to this post, on 800notes.com, to let us know you read it, or have taken suitable actions to protect yourself.

If you mailed that check you may be able to either stop it through the post office, or put a stop payment on it at the bank.  I would try the post office first.  What was the address you mailed it to?

I don't mail it yet.  Address is  7260 W Azure Dr. Ste 140 # 1183 Las Vegas NV 89130

That address is a mailbox rental place.
Easy for scammers to get their mail, and run away if things get hot, because it is not a permanent address.

Now that you know ... take your computer to a trustworthy, LOCAL fix-it shop, and tell them your tale.  Don't forget to follow the previous suggestions on protecting your email address, ID and financial accounts that might have been compromised by the scammer!

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Pop up on computer indicating clampi malware and request for access to computer to fix.  Asked for $189.00 check be sent to Las Vegas address.

Since lasy time I have written to you. My son have taken care of my computer and   I have taken your advice and requested fraud alart,  changed all my passwords, got new credit card number and changed bank accnt number etc.   Yesterday (8-18 )  a femal from Crescologix Solutions called and left this number (1-844-526-3357 ) on my A' machine  and want me to call . I know she wants my check. . Thank you for your help.

Glad you started the process to protect yourself.

>> a femal from Crescologix Solutions called  <<

There is a Crescologic Solutions LLC in Las Vegas, NV.  The BBB shows it has the same phone number and address that you provided.  This Business Is Not BBB Accredited:
BBB File Opened: 08/15/2017
https://www.bbb.org/southern-nevada/business- ... gas-nv-90051000

A search at the Nevada Secretary of State's Business Search page, (http://nvsos.gov/sosentitysearch/)  shows No results for entity name search on "Crescologic Solutions".

A Google search for "Crescologic Solutions Nevada" reveals no applicable business website.

Using the alternate spelling, "Crescologix", we found a company in Nevada, but with a different phone number.  It has a D- BBB rating, and is not BBB Accredited.
https://www.bbb.org/southern-nevada/business- ... gas-nv-90040874

Quote:

PATTERN OF COMPLAINTS
BBB files indicate this business has a pattern of complaints concerning service issues and advertising issues. Complainants allege that after their computer freezes, Crescologix's telephone number is displayed for assistance. They are unable to exit out of this window or access other computer functions. When they call Crescologix, they report experiencing high pressure sales tactics for computer protection software that often amounts to a couple hundred dollars. Complainants allege that the business is either unresponsive or hostile to price inquiries or refund requests.

A Nevada business search for "CRESCOLOGIX, LLC" shows there is a business with that name, but at a different address, and with a different phone number than you provided.  It was registered 1/1/2017, and its business license will expire 1/31/2018
http://nvsos.gov/sosentitysearch/CorpDetails. ... 253d%253d&nt7=0

You may find the information at these sites interesting:

http://www.azcentral.com/story/news/local/bir ... puter/90481358/

https://www.consumer.ftc.gov/articles/0346-tech-support-scams

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The BBB file in the first spelling was only opened 5 days ago.  Perhaps Lucy made a complaint?
The address for the second spelling is a virtual office.
The first spelling is not registered in any state.

BigA -
Could be!
I found a few similarly-named businesses in Nevada and elsewhere.  Added one to my original post, above.
You too might find the article at
http://www.azcentral.com/story/news/local/bir ... puter/90481358/
interesting.

I would take the time to file a report with the Postal Inspectors.  They are using the mail for fraud, so it would be under their purview.

I would bet that mail box store forwards mail, and I would bet it goes to someone here in the States, probably to the guy in California that registered that business name.

Very similar to other posts on this number, opened an email and locked my computer along with an audible alert to call the phone number on my screen. ( Displayed with bootleg Microsoft logo ) I called and got suckered into allowing remote access to my system. I was told to not  use anything until I was told it would be ok, several settings were changed during this access and I worry what information was gained, how much damage was done, and do they still have access. Also researching what countermeasures to take.

I went to a local computer store and got my computer fixed. I was told to call this phone number if I had any problems with my computer. I was having some problems, called them, allowed person I spoke to have remote access to my computer, he told me what needed to be fixed and cost but then stated only form of payment they accepted was a "vanilla prepaid card for online transactions" that could only be bought at CVS or Walgreens. I asked for name of his company and he stated it was Global Online Solutions. I disconnected remote access, ended the call and updated my anti-virus software. I worry about what information he gathered, if he gained access to my email, personal or financial information, did damage to my computer etc. Plus I still need to have my computer fixed and don't know where to go to get it done. I will certainly not go back to local computer store that started problem to begin with!

I find it very hard to believe that a computer store would tell you to call someone else if you were having problems.

Well the solution to your problem is simple, if you can physically go to the source of where you were scammed, then why don't you file a complaint against them, since you know where to find them?

If they scammed you, why would you select "valid" for the call type?
Your story doesn't help anyone here, since you never mentioned what the "local store" was.
Why would you ONLY tell the name of who you called and leave out the part of who gave you the number?

MSift scammer keeps calling they are calling from this number and stating they are from Support All Solutions. Wants me to mail him my check. The mailing address is 7260 W Azure Dr Suite 140 #1183 Las Vegas NV

I should have right from the start of the conversation that this individual, male, was from South Eastern Asia.  I've been in that several times.  I talked to him on May 30, 2018.  He was very pushy in his salesmenship.  Now, this is the point that rang a bell.  The first time I talked to he gave me an address in Las Vegas, NV.  The next call was from Las Vegas, NV, but a different Street Address.  Then I received two calls from the East Coast, don't remember the City. Then just a couple weeks ago, I received two calls from this same Company.  I asked them their location and they said California.  In all the calls I got were from the man(Idiot).  He wanted $899.99  for a new one year, or $1999.99 to cancel.  SO BE CAREFUL WITH THESE DINGALINGS !