866-384-1613

Received a call today from 866-384-1613 from Locations Services Legal Department claiming they have two financial fraud cases pending against me and failure to respond will result in authorities going to my place of work and residence. I looked the name up online and found nothing relevant and typed in the number to find nothing I left a message and number for a return call. When calling the number it goes right to extension 401 Mike Carter.  They are now calling family and 90+ year old parents!

One of the tricks they use is to call your family, friends, neighbors and/or places of employment (past or present or both) to create panic and embarrassment so that their intended victim calls them so that they can scare that person into paying extortion money.  They will usually also state information that would be illegal for a real debt collector to state to department and tell them that you are a deadbeat who does not pay their bills.  They often call people that have never even been a third party such as that you are being sued, that you owe money to someone, etc. They threaten that if you do not call them back, they will contact your HR associated with you because they get erroneous information off the internet.

 The fake process server/location finder extortion SCAM usually consists of the following:

They mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work then they will need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and must be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there really is a lawsuit that has been filed against you.

  It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter, email, or text (postmarked in the case of a letter) within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. Unless they have communicated it to you verbally at the beginning of your conversation.  It also must contain the “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this communication must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that communication you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Has been calling friends and family saying there a fraudulent case pending against me they have threatened to come to my house and place of employment getting tired of it

I have received calls for the last 2 weeks from this number 1st they were Location Services Mr. Carter.  Now they are Bright Star Solutions Mr. Shaw.  Who ironically is the same person.  Calling family and stating they have 2 claims and they are going to serve me if I don't contact them.  They leave phones message and caller ID shows "Private Caller"  Calls begin around 7:30 am and don't stop until around 10PM.  I've filed complaints with FTC and all of that even contacted an attorney and I was told they are a scam.  How do I get them to stop!

I just got this same phone call

I just got this phone call. Exact wording and everything. I’ve been getting calls non stop from random numbers for a few weeks now. Today they left a voicemail.

Calling my sister leaving messages on her voice-mail saying they are for me and will come to.my worrk or reside t.

I just got a voicemail with the exact Info. I hope you find more out on this. I'm really feeling like this is a scam

Same MO here calling family members looking for me just block the number with a cell phone app !!!