877-775-3316

They have locked up my computer, tell me they can help if I will let them remote in to my computer.  When I ask them who they are with, they won't tell me and they hang up on me. I called back, they told me to shut up.  The # obviously directs to many different people that answer as tech support but they will not say what their company name is.  My computer is still locked up.

They locked my wifes pc, called and get 'the number you dialed is not in service'.

Got message to call this number regarding virus threat to my computer they said they were extremely busy and would have someone call me back and either take me through the steps to remove the virus or give them access to my computer. the call back came from 561-945-3332 Delray Beach FL....which I didn't answer..very strange!!

Wow I am glad I didn't call this number, glad I had sense to google it.

This was not a all, but apparently a scam intended to induce the recipient to call an alleged technician. In some way, the web browser was hung up - made useless - and a pop-up that could not be turned off insisted that the computer was at serious risk and only the supposed technicians at 877-775-3316 could correct the problem. I was able to close the browser and then use other applications normally. A scan with malware protection software revealed no risks. I suspect that the "technicians" would ask to take remote control of the system for my benefit, and then install software to enable them to use my system for their self-interested purposes.

These is a scam beware off all computer scams they will call and try to tell u your computer has a virus like they did to me and try to get u to log on your computer so they steal your info just hang up. If u get a blue screen virus never call the number back just un plug every thing and and reboot your computer let others no about this scam so people don't get scammed. They use a spoof number and they are in diffent country's.

Got message to call this number regarding virus threat to my computer they said they were extremely busy and would have someone call me back and either take me through the steps to remove the virus or give them access to my computer.  They said they were Microsoft and wanted me to buy their protection software $149.

Oh, crap!  I was in Facebook and clicked to look at a supposed picture/story of a woman who had quintuplets.  An error message popped up that said not to close any windows and that my computer had serious issues.  Gave this number to call, which I did.  When I asked they identified themselves as Microsoft.  Asked what program I was running.  Stupid me!  I did give them control of my computer.  Arggggggggg.  They acted like they were going to fix my computer, then came back on the line after placing me on hold for a long time.  I could sign up for a complete computer cleaning, which would take 2 -  3 hours to complete and depending on which option I chose, would cost me between $200 and $600.  The $600 was for a lifetime membership that would cover my computer and would transfer to any other computer I may have in the future.  When I said no, they asked why not.  Told them I wasn't going to spend that much money on an old computer.  Then they offered me a special break today only.  They would fix my computer for $125.  I didn't go for it, thank God!  The guy that "helped" me said my computer wouldn't work, but it seems to be the same as before.  Now I'm afraid to access my bank account or any other sensitive info.  Am I at risk of possible identity theft because I gave them access to my computer:?

The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face! And be very very leery of numbers when you look to call the real ones, there are fake websites up. Never call numbers from pop ups either, thats scareware.

http://arstechnica.com/security/2015/08/my-br ... -lousy-malware/

http://www.ctvnews.ca/sci-tech/experts-warn-o ... ws-10-1.2497682
http://www.sevenforums.com/system-security/289062-csrss-exe-trojan.html
https://en.wikipedia.org/wiki/Client/Server_Runtime_Subsystem
https://support.microsoft.com/en-us/kb/555021

https://800notes.com/forum/ta-b4c6bd59fca00c1 ... rs-with-lawsuit
http://www.ndtv.com/india-news/microsoft-sues ... ort-scam-720575
http://www.zdnet.com/article/microsoft-sues-u ... support-outfit/
http://www.computerworld.com/article/2861459/ ... th-lawsuit.html

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

https://www.apple.com/legal/more-resources/phishing/

http://www.wikihow.com/Get-Rid-of-a-Fake-Anti-Virus-Program-%28Scareware%29

With thanks to Slim--registered user here:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Lesson:
If your computer needs fixing, bring it to a local repair shop

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

This is a scam trying to remote into your PC, extort some money out of you and steal your files.  Do not call them.  You can unlock your computer by unplugging it, wait a short time then plug it back in and boot up.  Let your PC do its diagnostic file check since you did not do a normal shut down as it boots up, it will take some time depending on how many files you have.  When the diagnostic is done you can run a malware scan but will not find any corrupt files. You should be okay.  Microsoft does not send you a message to call a technician at a 877 or 800 number.  This happened to my wife today while she was on face book.  We called a local PC home repair man to advise him and he told us that we were the fourth person that had called him about this issue today.