877-992-6049

P H I S H I N G  . . . S C A M  . .  A L E R T .

STUPID . . . POST . . ALERT.

Andrew from delivery department of documents and conduct

Thank you for providing enough information about the call so that help can be posted.  I wish all posters would do that instead of making stupid posts that don't help at all.

The fake process server/location specialist scam usually contains:

They mention that they have received a Fax document or that some sort of complaint has “come across my desk” and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work they need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and have to be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there is actually a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter, email, or text (postmarked in the case of a letter) within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. Unless they have communicated it to you verbally at the beginning of your conversation. It also must contain the “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes. The one other important thing that this communication must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified. If and when you get that communication you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

I got the exact same message from someone named Andrew. SCAM!!

I also received a call from this "Andrew" several calls actually and different 877 numbers but the same message on my voicemail.

No one answers, sounds like a scam

Really, if nobody says anything it is a scam? I always thought they had to talk!

ANNOYING calls everyday get a life and real job

Scam! Does not identify company... has papers to deliver, time sensitive etc, but does not give details. Just gives another # to call.

"This is Andrew from the delivery department at document procedures at ??? (couldn't understand what he said here, which I'm sure is deliberate) regarding your sealed document that is scheduled to be delivered by an in-person agent either to your home or place of employment.  If no contact is established, this matter will be escalated & further classified as failure to comply.  Any questions or concerns can be addressed by contacting the issuing office (see, he doesn't want to identify the agency because there isn't a legitimate company behind this) at 877-992-6049 & requesting to speak with the review manager."
Caller ID was 800-service 866-800-0697.  Received this call on May 22, 2024.
100% a scam.  I've received thousands of these kinds of calls over a couple of decades.  No one ever serves any documents.  And even if they did, that would give you an opportunity to present your side of the case to a judge.  BUT there are NO documents and no pending case.  This is a completely made-up threat.
"the matter will be escalated & further classified as failure to comply"--totally meaningless, entirely empty threat intended to scare people.  There is absolutely no legal substance to it.

"This is Andrew from the delivery department at document procedures at ??? regarding your sealed document that is scheduled to be delivered by an in-person agent either to your home or place of employment.  If no contact is established, this matter will be escalated & further classified as failure to comply.  Any questions or concerns can be addressed by contacting the issuing office at 877-992-6049 & requesting to speak with the review manager."  Called on 6/21/24

Thank you for this info! I've received back to back to back messages from that number

Also received a call from an Andrew, Same BS crap. I suggest the number be blocked, I am on a no call list and they still call.