888-480-6946

this is a scam

This is another number for mypc-cure.com. They also said they were 'Provision IT Serve' www.provisionitserve.com. Said they were Microsoft support.

This is a scam. A popup appeared yesterday with a voice message saying that the system would be locked out. Do not answer 888-480-6946. Said the same thing as df said and sounded east indian. If this popup appears, shut down internet explorer immediately.

My computer went crazy voice telling me yo call the number right away im not good with computers i call them said it was fix but i haven't use my computer and my bank tex me alert fraud so they did not approve payment.  😯

I bought a new laptop and a message alerting me that my computer was being hacked/threats of viruses and my laptop frozed up, I couldn't do  squat on it,,plus it was like a alarm to  call this number - 1 888 454 6370  spoke to a Melvin, he had foreign speaking voice, either pakistian,   and said they were Microsoft support , - Von  Karman Avenue , Irvine, California - and I asked what was the name of his company, he said it too fast and when i ask him to repeat it, he paused, and then I hung up and then I get a call from this number 1-800-253-1448 it was Melvin saying he got a call from my cell and, and i said I had the wrong number, imagine that calling me back,,, mmmmmmm , My friend went through also, although she purchase the bundle package of $199.99 for 3 yrs, she said she watched fix her computer on her computer screen,, she saids it's fixed, and showed her ever step on her computer screen how they fixed it,, in her email she got invoice number and a password #, so I don't know if it's a scam or not, all I know my friend's computer is fixed,,,,

>>  all I know my friend's computer is fixed,,,,  <<
>> Caller: Provision  It Serve in Irvine, California  <<

provisionitserve.com
Domain was created on 2/19/2016       A little more than a year ago
Domain expires on 2/19/2018               Less than a year from now!
The real names of the site owners are hidden by a proxy.

In other words, they may be gone before your friend's 3 year "contract" is up!
Does that look like a "long lasting, and reputable company", or could they be scammers, cold-calling marks?

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

~~~~~~~~~~~~~~~

Please reply to this post, to let us know you read it, or have taken suitable actions to protect yourself.

My friend said it was www.-fix-box,,   from this computer , so I don't know, maybe it should be investigated more, oh , my friend said she had 30 day guarrantee is she wasn't satisfied with the service and would refund her money,,,,

>> My friend said it was www.-fix-box,,   <<

Jean ...
www.-fix-box is either a shipping box company or is being relocated to the Czech republic.

I am a bit suspicious about your posts.

Did you go through with the payment?