888-673-5236

I got a call telling me to call this number that they had a certified letter that could not be delivered to me and for me to call this number and they would get the letter delivered back out to me. I'm very suspicious of this specially now that I look it up and see that it's a grocery store and they told me that it was from United partial.

Received an unknown call with instructions to call 888-673-5236 ASAP and give them a specific file # because they've been retained to deliver me documents no later than today and the other party will try to work it out with me.

Received a voicemail on blocked number from a lady named Maria saying I needed to call back by end of day to arrange documents for a penny crime. At same time they left voicemails on my sister and dads phones (we share a phone plan so guessing that’s how they go their numbers). When I called back it was a guys voice, I gave case number from voice mail and he put me on hold. Before doing so, I asked who they where which he responded Western Asset Group. Did quick google search and saw fraud and scam things pop up as well as legit companies with similar names but not Western Asset Group. When he returned wanted me to confirm my DOB and last 4 of social. I bluntly said there is no way I’m giving him my social. Guy got rude and said well we will continue to pursue you and hung up. Def some sort of scam.

Said I had outstanding credit card debt from 2003. In Texas debt is removed after 4 years!

No, it is not "removed".  You still owe it.

Got a call from a private from a lady. She was speaking so fast on the voice-mail she left. She asked me to call 1 888 673 5236 and give a case number. It sounds like a scam. If it was so important why wait until the last day and then threaten me? They also threatened to go to my place of work.

Vishing scam. Received three calls in two days from a blocked number. Picked up the first time on 12/06/2023 @ 2:39 PM. Caller identified himself as being with WAC Corporation Delivery. He stated my name & home address & said he had urgent documents for me then demanded that I identify myself.  I denied my identity & would not provide any additional information. I asked about the nature of the documents & why a “Delivery Service” is handling files that would be escalated. I noted he just provided a name & address so why are they being menacing rather than delivering the documents. He became belligerent, repeated my name, phone number, & home address, & demanded that I provide him with information. I again refuted my identity & ended the call.

At 2:46 PM the same person (recognized the voice & accent) called back & left the following message, "Hello, hi, good afternoon. This is a very important message for Mr. Justin Thyme. Hello, Justin, we've been retained & hired to dispatch critical documents to you involving a pending matter, even mentioned it. We have concerns with your address listed on file on MY ACTUAL PERSONAL STREET ADDRESS & we're trying to avoid going to your place of employment or other points of contact to get these delivered. At this point Justin it is critical & urgent for you to contact the issuing office handling your file by today. That number for you to contact is 888-673-5236. Provide your file reference number of 1234567.  Again, Justin it is very important for you to get in contact with the issuing office today. If no call is made, they will move forward with this."

An almost identical to call/message was received the next day 12/07/2023 @ 11:35 AM but gave a different company name (Rapid Delivery Service). It was still Private Number/Anonymous caller. This time the voicemail left was, "Hello, hi, good morning. This is Rapid Delivery Service doing a final courtesy call for Mr. Justin Thyme. Hello Justin, we've been retained & hired to dispatch critical documents to you involving a pending matter, even mentioned it. We have concerns with your property address listed on file & we're trying to avoid going to your place of employment or other points of contact to get these delivered. At this point Justin it is critical & urgent for you to contact the issuing office handling your file by today. That number is 888-673-5236. Provide your file number of 1234567. Again, Justin this is a final courtesy call. It is very important to get in contact with the issuing office by today. If no call is made, they will move, they will be moving forward with this."

Multiple calls from unknown caller with urgent message to call 888-673-5236 for urgent matter/document delivery, need to confirm address, etc. Threaten to contact place of employee not if do not return the call to confirm address.

I have received the same message a couple times from this same number.  I finally called them back and it was the same as everyone is describing above.  888-673-5236 Western Asset Group - they want me to give them a file # and identify myself.  I wouldn't do so, so the guy hung up on me.

The fake process server/location specialist scam usually contains:

They mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work they need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and have to be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there is actually a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Called a family members phone today for me about a delivery and they left them a number and a numeric code for my file. When I called they wanted my name and birthday and I refused that asked me why I was scared to give up the information that they already have it and than proceeded to being rude and tell me they are going to my place of employment to garnish wages and laughed.

Had a message from 888-673-5236 saying they had a delivery for me and it was urgent that I call them back for an old address-older than 2 years.  I read the posts here and chose to ignore it as I figured it is a scam/fraud.  Googled the number above and this page popped up.....

This is a scam collection agency trying to collect on a stale and since-cancelled collection matter that they likely bought agency for.

A blocked number called my phone, then proceeded to call 4 family members and left voicemail with instructions to call back 888 673 5236.

I got the same call

This callback number was provided by a scammer calling from a Restricted number. The voice mail they left was the same as what the others mentioned here. I have been getting these basic boilerplate voicemails with little deviation for about 3 years now. All I do is smile and say "not today scammer, not today".

caller left a voicemail on my daughters phone and he mumbled where he was calling from and stated it was urgent to call because I was listed as the point of contact and to call 1-888-673-5236 and to give said reference number.

Western Asset Group called my wife, she forwarded me the voicemail. After some harassing, someone named Bryan James, Long Beach California Action Recovery and Research (Linked In) Sunglasses, Grey Beard (pic in the vehicle). Laughed at me and said he was going to call my employer and named them.

Here's the number I called they left on my wife's voicemail: 833-996-3565
Here's the LinkedIn guy that looked at my Linked In Profile and argued with me on the phone:
https://www.linkedin.com/in/bryan-james-66a2498

Did a little research and found:
(May not be related, but I found it interesting that a guy from Long Beach Action Recovery and Research suddenly hit my LI account, and this seems way too strange). Whomever lives in that house has lived there prior to the 2012 registration (Check google earth, the cars are the same, even as of recently).

ACTION RECOVERY MANAGEMENT SERVICES, INC. (3363552)
Initial Filing Date    03/04/2011
Status    Suspended - FTB
Standing - SOS    Good
Standing - FTB    Not Good
Standing - Agent    Good
Standing - VCFCF    Good
Inactive Date    09/03/2013
Formed In    CALIFORNIA
Entity Type    Stock Corporation - CA - General
Principal Address    5150 CANDLEWOOD ST STE 6A LAKEWOOD, CA 90712
Mailing Address    PO BOX 4081 LAKEWOOD,CA90711
Statement of Info Due Date    03/31/2012
Agent    Individual BRYAN JAMES 241 E PLENTY ST LONG BEACH, CA 90805

Then I got a random call (remember they never called me, they called my wife and I called them back) from 714-362-8040 number 30 min later and then right after a call from 213-486-1000 (Old LAPD Number or something) Caller ID for first Number came up as Brendon Marrow - Voicemail says Harold Daily. The Caller ID for the Second Number was ARCO Products and leads to some voicemail system.

Bryan James (Long Beach, CA) and had a convo with me and then deleted his FB Profile after.
That Bryan James is also associated with a Tom DeSloover in the LA Area as well.

I think these guys bought a list of debts. Don't visit the website. They gave me an email address support@westernassetgroup.com. It comes up as fishing scam at the time this was written. I emailed them for funzies.

What I can confirm is that this scam is coming out of Long Beach and that LinkedIn profile (I think he screwed up when he did it, and I had to subscribe to see his search, I think he realized he screwed up because I laughed at him on the phone and asked why he was searching on LinkedIn and then he abruptly hung up.

Voice is a little deep and raspy, sounds like a large "tough" guy on the phone.

I hope this helps! Keep reporting and doing your home work.

Honestly I would call the Long Beach Police Department and Report Bryan James or make a police report. I think if you poke around enough, your going to probably get the same guy. Do what I did and harass them, and give them your linked in and see if you get a ping. If someone does, please report back and confirm this report.

https://www.bbb.org/us/co/greenwood-village/p ... 1296-1000148465

I want to add a link. I'm not sure it's the EXACT same company (they all like to pretend they are someone else)

But the calls sound similar. Don't be scammed. Looks like someone recently lost $300 on a single draft on his account and they never called for another payment. Seems like he got scammed.

Oh and the Original Caller came from a Private #, Claimed to be RDS Attempting to Deliver a package and left the number and a "CASE Number". Remember, process servers don't call you ahead of time. They just show up.

Received a phone call from from this "company" over a week ago. Came up as "Private Number", and When I basically let it go to voicemail, I heard a female voice. Identifying yourself as either Cathy or Jackie, trying to ask for me under my maiden name. Let me just say right now, my maiden name has been put in the past for going on 24 years, and I have double checked, make that triple checked my financial records going back that far, and I have nothing outstanding, so I knew this was suspicious. I immediately looked this place up, including the 88 number that I was given, which brought me here, as well as the Better Business Bureau, where I filed a complaint with them. I Also sent out to the following address, a cease and desist letter, and it was sent back to me undeliverable.

Western Asset Group
9530 E Grand Avenue Apt  F 5
Greenwood Village, CO 89111

I also want to state that according to the information I have seen on the Better Business Bureau site, there are 6 complaints, and none of them have been responded to by this so-called company. Also looked up the address of this company online, and found it to be a large 4 bedroom. Multiple Bath homes/apartment, so this tells me that this definitely is a scam. I just wanted to put this on here so people will know comment and be aware.

Got a message on my VM stating I need to call them back because there are papers filed against me. I have been getting these garbage scam calls for over 3 years now and have ignored them all - and will until the end of time. It's a scam, do not call them back or you will no end of harassment because they will sell your number even if you ring their phone once.