916-249-5533

This is a bill collector. Rude customer service and difficulty understanding. Want .e to pay over the phone. Told them to send me a bill and became rude after I stated I would not give my bank card info over the phone.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

CREDIT CONTROL, LLC AKA DATAPIPE AKA PROFESSIONAL RECOVERY SERVICES
FORMERLY:  OMNI CREDIT SERVICES OF FLORIDA, INC AKA OMNI CREDIT SERVICES, INC AKA OCS (PRS AKA PROFESSIONAL RECOVERY SERVICES, INC. PURCHASED BY CREDIT CONTROL, LLC.)

Website shows them in Missouri:  http://www.credit-control.com/

BBB gives Credit Control an A- rating with 67 complaints (BBB removed 19 complaints) and 13 negative reviews with 1 paid for positive review as of 1/13/20:  https://www.bbb.org/stlouis/business-reviews/ ... od-mo-310182155

BBB shows Omni as shut down also:  https://www.bbb.org/west-florida/business-rev ... ampa-fl-1004056

InsideARM, the subversive terrorist organization that empowers these felons to break the laws and steal money from people has a propaganda piece on the purchase of PRS by Credit Control:  https://www.insidearm.com/news/00013909-credi ... -professional-/

Looks like another organization has certified them as international thieves:  https://www.insidearm.com/news/00041167-credi ... dba-internatio/

Copy of a collection letter that clearly violates the FDCPA as to required content:  http://www.centuryfirst.net/CreditOne.pdf

And another letter:  http://www.clearoneadvantage.com/testimonials/letter/CAPONE_14196_5150.pdf

Missouri Dept. of State info:

Name(s)     Credit Control, LLC     Address
4522 Woodland Drive
Lake Saint Louis, MO 63367
Type     Limited Liability Company     Charter No.     LC0729188
Domesticity     Domestic
Registered Agent     Saffer, Richard A.
5757 Phantom Drive Suite 330
Hazelwood, MO 63042     Status     Active
        Date Formed     4/4/2006

Duration     Perpetual
Managed by     Member

Texas ADAD Report lists the names of the head felons as well as a different company name:
CREDIT CONTROL LLC
Permit No: 110033
Type:     ADAD
Permit Approved Date:     10/6/2011
Date Last Renewed:     10/6/2017

DBA Names
________________________________________
No DBA Records

Contact Information
________________________________________
Company / Physical  (Mailing Address)
CREDIT CONTROL LLC
RICHARD A SAFFER
PRESIDENT & CEO
5757 PHANTOM DRIVE
SUITE 330
HAZELWOOD,MO 63042
Web:  www.credit-control.com
Email:  rsaffer@credit-control.com
Phone: 314-442-7399
Fax: 314-442-7401     ADAD Physical Address
CREDIT CONTROL LLC
210 N TUCKER BLVD
SUITE 200
ST LOUIS,MO 63101
Web:  www.credit-control.com
Phone: 636-449-8106
Fax: 636-449-8101
ADAD Physical Address
CREDIT CONTROL LLC
210 N TUCKER BLVD
SUITE 200
ST LOUIS,MO 63101
Email:  rsaffer@credit-control.com
Phone: 314-442-7400     ADAD Physical Address
DATAPIPE
10828 NW AIRWORLD DRIVE
KANSAS CITY,MO 64153
Email:  rsaffer@credit-control.com
Phone: 314-442-7400

Other complaints:
http://www.ripoffreport.com/reports/credit-control-llc/hazelwood-missouri-63042/credit-control-llc-jh-portfolio-debt-equities-llc-looking-for-collection-on-an-account-th-1038023
http://www.creditinfocenter.com/community/topic/311546-credit-control-llc/
https://www.glassdoor.com/Reviews/Credit-Control-Reviews-E359022.htm
https://forums.debtcc.com/settlement/creditcontrol-lvnv.html
http://ficoforums.myfico.com/t5/Rebuilding-Yo ... LP/td-p/4871786
https://whocallsme.com/Phone-Number.aspx/8667841160

Looks like they were sued:

And lost a class action on this one:  http://www.ademilaw.com/court-grants-prelimin ... dit-control-llc

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general