• +5
    Pudge
    Hadn't heard of this.

    WASHINGTON (Reuters) - - An unidentified hacking group launched a massive cyberattack on a telecommunications company in the U.S. heartland late last year that disabled hundreds of thousands of internet routers, according to research published Thursday.

    Security analysts with Lumen Technologies' Black Lotus Labs discovered the attack in recent months and reported on it in a blog post.

    The October incident, which was not disclosed at the time, took more than 600,000 internet routers offline. Independent experts said it appeared to be one of the most serious cyberattacks ever against America’s telecommunications sector.

    The researchers said the hackers installed malicious software that disrupted internet access from Oct. 25 to 27 across numerous Midwest states. The analysts found the malware, which continued circulating, on the internet months later through certain file links that the hackers left visible.

    The report did not name the company that was attacked. Nor did Lumen attribute the hack to a particular country or known group. The researchers said the saboteurs used common methods which made them harder to identify.

    The internet routers were disabled when a malicious firmware update sent to the company's customers deleted elements of the routers’ operational code, making them effectively inoperable. Exactly how the firmware update was shipped to users was unclear.

    “We assess with high confidence that the malicious firmware update was a deliberate act intended to cause an outage,” Lumen's report said. “Destructive attacks of this nature are highly concerning, especially so in this case."

    A comparison of details and event descriptions in the Lumen report with internet outages on the dates of the attack pointed to one entity: Arkansas-based internet service provider Windstream.

    A spokesperson for Windstream declined to comment as did the FBI. The National Security Agency and Homeland Security Department referred inquiries to the FBI.

    The researchers described the potential consequences from the attack as serious.

    "A sizeable portion of this ISP’s service area covers rural or underserved communities; places where residents may have lost access to emergency services, farming concerns may have lost critical information from remote monitoring of crops during the harvest, and health care providers cut off from telehealth or patients’ records,” the researchers wrote.

    There are few public signs of the incident. On the social media platform Reddit, self-identified Windstream customers posted complaints about a strange outage beginning around Oct. 25, the date noted by Lumen.

    The Reddit users described how their routers would not connect to their internet provider so they could not access the internet. The users said Windstream was requiring them to return their disabled routers for new devices because a remote fix did not seem possible.

    It was not clear if the FBI, which is in charge of investigating U.S. cybercrimes, was notified of the hack. But private companies often elect not to disclose such incidents.

    (Reporting by Christopher Bing; Editing by Cynthia Osterman)

    https://www.reuters.com/technology/cybersecur ... ack-2024-05-30/
  • +3
    Nimrod
    | 2 replies
    I read through this and just thought that it must be a really slow news day for such a Chicken Little "The sky is falling!" story.

    (Emphasis in quotes below is mine.)
    Quote:
    An unidentified hacking group launched a massive cyberattack on a telecommunications company in the U.S. heartland late last year that disabled hundreds of thousands of internet routers...
    Or... an ISP really screwed up when performing an equipment upgrade.

    Quote:
    The October incident, which was not disclosed at the time, took more than 600,000 internet routers offline.
    Yes, I am sure they did not want to say anything with 600,000 potentially pissed-off subscribers who could take their money elsewhere.

    Quote:
    The internet routers were disabled when a malicious firmware update sent to the company's customers deleted elements of the routers’ operational code, making them effectively inoperable. Exactly how the firmware update was shipped to users was unclear.
    "Malicious"?  Perhaps not.  I would say that it was "shipped to users" when the ISP pushed out a firmware upgrade that they had not bothered to properly test beforehand.  "Effectively inoperable" is not the same as "destroyed".

    Quote:
    The researchers described the potential consequences from the attack as serious.
    "A sizeable portion of this ISP’s service area covers rural or underserved communities; places where residents may have lost access to emergency services, farming concerns may have lost critical information from remote monitoring of crops during the harvest, and health care providers cut off from telehealth or patients’ records,” the researchers wrote.
    Sort of like how recordings of you saying "Yes" may allow you to be scammed?

    Quote:
    The users said Windstream was requiring them to return their disabled routers for new devices because a remote fix did not seem possible.
    Yes, if you cannot boot it because the firmware is screwed up, you cannot fix it remotely.  But is still possible to reload good firmware when they can be worked on directly and have them work again.  What do you want to bet that a lot of their customer's replacement routers will just be a refurbished "disabled" router someone else returned earlier?
  • +4
    Pudge replies to Nimrod
    | 1 reply
    That's an interesting hypothesis.  Damage control by shifting blame to "unknown terrorists."  Where have I heard that before?  :-)
  • -1
    General-LeeErect replies to Pudge
    Definitely "NOT" the US government. Nope. Definitely.... Not.

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