302-261-5758

Called number back, not before blocking my cell number:  Call went straight to holding cue for Navient Education Loan Servicing.

I don't think this is the appropriate place for your political agenda

No guarantee Bernie will help us. He's another talking head.

These idiots call up and left no message. WTF??? Caller ID says 'Anonymous'??? And I don't even have any student loan??? [***] go back to school you might learn something!!! Ooops, sorry! I forgot these are idiots, but perhaps there may still be some semblance of hope that with this IQ level they might still be cured. Just maybe a tiny pinch....
Who knows??? As the saying goes ---- "hope springs eternal". Though in this case, might be more on the eternal side.

scam, they claim to be navient and request your social when questioned they hang up, call the number back and there is a recording just like navient, wait for operator and when the operator answers he asks for the same info when questioned he hangs up

Not a scam. It is Navient and they look up your account using your SSN or if you have your account number handy you can do it that way. Just called them back and gave my account number as opposed to my SSN and everything was correct that they had.

I don't think you have the right to tell anyone else what they can an can't say on here. Especially since your comment had nothing to do with a phone call and was made simply to whine about another comment.

Navient
They call 2 days in a row, wait 5 and repeat.
My loan is always paid 14 days late because they can't keep their records accurate when we changed the due date.
They sell, consolidate, but back and end up duplicates caring accounts
We had to battle with them to clean up my credit report because they reported an account as returned to guarantor who was them on a consolidated set of loans and all 4 were reported individually as paid on time within 30 days. But they claimed no payment was made on the consolidated account ( which of course, was those 4 loans) then couldn't pull it up because it was out of a building they closed 4 years ago!
Financial accounts must be kept 7 years after closing by the way.
We need laws protecting us from this kind of harassment. It's credit fraud and damaging!

Elizabeth Warren presses the Education Department to rein in Navient

Sen. Elizabeth Warren (D-Mass.) is ratcheting up pressure on the Department of Education to cut ties with Navient Solutions, one of the companies that collects and applies federal student loan payments on behalf of the government.

The progressive leader sent a letter to the department’s chief operating officer, James Runcie, this week, raising concerns about the student loan servicer’s “extravagant and increasing lobbying expenditures.” Warren said her staff found that in addition to the $710,000 that Navient spent lobbying Congress on its own, the company paid outside firms an additional $155,000 to lobby on its behalf in the first three months of the year. Navient, she said, has spent a total of $3.7 million on lobbying since 2015, and almost $24 million since 2010.

“I am mystified by the scope of these expenditures,” Warren wrote. “Navient should be focused on and investing in improving its abysmal student loan servicing operations, not lobbying Congress and the administration in search of sweetheart deals.”

Officials at Navient say the lobbying expenses Warren lists are inaccurate, and the money the company spent on lobbying has actually declined by 30 percent year over year. They say Navient has been lobbying Congress to streamline student loan repayment options and default rehabilitation, among other things to help borrowers.

“Navient has a long public and well-documented record of assisting borrowers to successfully manage their student loans,” said Patricia Christel, a spokeswoman for Navient. “In fact, 300,000 fewer borrowers would have defaulted last year if other servicers performed at our level.”

Warren contends that Navient has a less than stellar track record with borrowers, as evidenced by a series of settlements and investigations by the Department of Justice, the Federal Deposit Insurance Corp. and the Consumer Financial Protection Bureau for allegedly mistreating consumers.

A coalition of state attorneys general, led by Illinois’s top prosecutor Lisa Madigan, is also alleging that Navient violated state consumer protection laws by rewarding call center workers for rushing borrowers off the phone, an investigation first reported by the Huffington Post. Warren cited the latest investigation and others in her letter, questioning the department’s decision to extend Navient’s contract, worth more than $100 million a year, through 2019.

“While the Education Department is paying Navient hundreds of millions of dollars to service student loans, the company continues to evade responsibility for past failures,” Warren wrote, referencing a decade-old investigation by the department’s inspector general.

The inspector general caught several private lenders, including Navient’s former sister company Sallie Mae and Nelnet, overcharging the government by tens of millions of dollars. Nelnet was never required to return the $278 million it received, nor has Navient, which assumed Sallie Mae’s liabilities when the companies parted ways, handed back the $22.3 million it owes.

Officials at Navient say the company remains in active discussions with the department on the matter and has the right to appeal the inspector general’s audit. Warren chided the department for continuously extending the deadline for the company’s appeal, effectively letting Navient off the hook for stealing from taxpayers.

“The $24 million that Navient has spent on lobbying in the last six years is enough to repay the full $22 million in overpayments — with almost $2 million left over to provide additional relief to borrowers,” the senator wrote. “But this has not happened. Instead, Navient has been allowed to spend these funds lobbying Congress and the administration in search of additional perks.”

Warren has been relentless in her criticism of Navient since the Justice Department and FDIC accused the company in 2014 of unlawfully charging nearly 78,000 active-duty service members high interest rates on student loans. She has challenged the department’s decision to do business with the company and called for an investigation into an agency report minimizing Navient’s alleged mistreatment of the troops.

Although Warren has not gone as far as to ask the department to end its contract with Navient, she is asking the agency to consider the company’s troubled history before awarding it any new contracts. In the letter, she called on the department to “keep the interests of students and their families, not Navient and its lobbyists, first and foremost” in making contracting decisions.

Navient spokeswoman Christel argues that “student loan servicing decisions should be based on facts not politics.”

She added: “An assessment of the facts would make clear that Navient delivers better results than any other servicer. We have invited the senator to visit our center to witness firsthand the work we do.”

https://www.washingtonpost.com/news/grade-poi ... ein-in-navient/

Navient, calling with a "servicing notice", even though I paid my loan yesterday

Debt collector with wrong number.

Have  received 3 calls from  this number,  but they do not  leave a message.  I don't know who it is as i don't answer calls or number I don't know, and no messages are left.

Navient calling about a student loan.  I have had this phone number less than 2 months and this is one of the two  student loan debt collectors that are calling my number.  BTW, I've been out of school for 45 years and never had a student loan.  So annoying!

No doubt that is why the previous owner of your phone number got rid of it.

You need to send them a certified, return receipt "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are:  http://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general