506-638-9243

I had an $80.00 charge on my credit card from this phone number that i did not authorize. When i call no one answers and i have been on hold for 2 hours!

I had the same thing happen to me the 13th of June. Did you have anyluck finding out who/ what it is?????? a unauthorized charge of 79.95 was taken from my bank account.

this number came up on my credit card to with an unknown $79.95US charge.............it looks as though I am due for a change of credit card number!!!!!!

I also have just had 85.90 USD taken from my account here in the UK which is unauthorised!

the company appear to be called "quality health" and i suspect they are linked in some way to "pure g health". the reason for this is we ordered some meds form pure g and they decided to charge for the trial product before it arrived, and after a few emails back and forth they cancelled the subscription, however exactly one month after the first subscription was taken without consent, this second amount was taken by "quality health".

Highly annoyed, especially as this is from my current account and my bank says there is no way of stopping the payments, even by cancelling the cards! Think i am going to have to close my account!

It is one company that keeps changing its name as a disquise.  There are numerous complaints all over the web from the USA to the UK to Australia.  See canyoutrustthem.com, ripoffreport.com, and iripoff.com.   The company is called Pure G Health, Quality Health, Pura G Vital, Guarana Pure, Puralift, etc. They all use the same tactics and disguises.  

We have all just been shamed and this company is very rich with all of the people that have been charged on their credit card.  I hope a Consumer Trust group puts an end to their business practices soon.

http://www.myfreegreentea.com
There is not a requirement to agree to "terms and conditions" on this website.  How is it legal for them to automatically charge credit cards for something called a "free trial" every 2 weeks?

How come you didn't??

(Its always at the bottom of the screen even if already part of the order process - if you wait to read it while ordering you may not be able to back out)
Terms & Conditions
Member User Agreement:

You must read and agree to these Terms and Conditions before placing your order for the Trial of Green Tea Purity. By placing your order for Green Tea Purity you agree to be bound by the following Terms and Conditions:

Product Disclaimer:

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
I understand the information on this Web site or in Emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.
I understand I should not use this information to diagnose or treat any health problems and/or illnesses without consulting my doctor. I also understand that Green Tea Purity is not intended or to be used to treat any type of medical condition.
WARNING: Not intended for use by any individual under 18 years of age. Consult a physician before using this product if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other herbal medications.
Green Tea Purity Home Delivery Program (HDP):

Please take a few minutes to read the following, as when you purchase the Green Tea Purity Trial, you automatically accept the following Terms and Conditions:

When you order the risk-free trial of Green Tea Purity your credit card will be charged only $5.95 shipping and handling. You will have a full 14 day free trial period from your original order date to decide if Green Tea Purity is right for you. If you are enjoying Green Tea Purity, then do nothing, and at the end of your 14 day trial period you will be charged seventy-nine dollars and ninety five cents for the trial bottle you received. Please remember that most customers see significant /noticeable results after using Green Tea Purity consistently for 3 months. If you find that Green Tea Purity is not right for you, simply contact our Customer Service Department to cancel your membership within 15 days of your original order date, return the unused portion of the product to us (or the empty packaging if fully consumed), and you will not be charged any additional fees. Approximately 30 days from your original order date, and every 30 days thereafter, a monthly supply of Green Tea Purity will be sent to you, and your credit card on file will be billed seventy-nine dollars ninety-five cents plus five dollars and ninety five cents shipping and handling (total eighty-five dollars and ninety cents). This way you ensure that you will conveniently have it shipped directly to your front door every month and never run out. If you are not fully satisfied with future shipments of Green Tea Purity, you may return any unopened containers within 30 days of receipt for a full refund less shipping and handling, and a 20% restocking fee..
By becoming an exclusive member of the Green Tea Purity Home Delivery Program, you are entitled to discounted offers and promotions that only members receive. There is no obligation to remain in the Green Tea Purity Lifestyle Program and you may cancel your membership at anytime by contacting Customer Care.

Green Tea Purity Total Satisfaction Guarantee

I understand that if I am not fully satisfied with future shipments of Green Tea Purity, I may return any unopened containers of Green Tea Purity within 30 days of receipt for a full refund less the five dollars and ninety five cents s/h charge and a 20% restocking fee. If you wish to return your product and receive credit for your return, please contact us. You will need to be assigned a Returned Merchandise Authorization number. Please note that the warehouse cannot accept a shipment which is not labeled with an RMA number.”

Negative Option Clause:
I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT FOR SEVENTY-NINE DOLLARS AND NINETY FIVE CENTS PER MONTH PLUS SHIPPING/HANDLING IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.

Billing & Customer Support
Our customer service representatives can resolve any billing issues that you may have. Please contact Green Tea Purity Customer support by email (and/or) or phone.
Hours of Operation: Monday-Friday 9am -5pm EST
Customer Support Line:1-(519)-513-2218
Customer Support Email: support@myfreegreentea.com
You may also contact our customer service using the CONTACT US form on our website.

Shane's e-mail above is correct in that this company sells so many different products, they go by many different names. I too was stung with a charge of $80.75 after ordering a trial size bottle of Resveratrol. I was aware of the terms & conditions at the time of placing my order. I was not satisfied with the product, as 14 days is not enough time to see any real results. I have since been trying to cancel my order, so I would not be charged the $80.75, but to no avail. I have spoken to a customer service rep twice at the 506-638-9243 number (I was on hold for about 20 minutes before someone would answer) and both times the rep stated I would receive an e-mail within 24 to 48 hours with a return address, so I could return the unused portion and not be charged. I asked the rep to give me the return address while I was on the phone with her, but she said she couldn't...that info would be sent to me via e-mail from another department. It has now been over three weeks and still I have received no e-mail's with a return address from this company to return the unused portion. After the $80.75 charge, I immediately cancelled my bank card thru my bank and they issued me a new one, so this company could no longer charge my account. I would be more than happy to return the unused portion to them so I can be credited the $80.75, but no one from the company will supply me with the return information. And I know, I never will receive an e-mail from them...this is the game playing they do with people. It's an easy way for them to keep your money and you have no way to get them to send you an e-mail with info to return items back to them. They just ignore you and hope that you will get so frustrated you'll just give up and they have your money...that's all they care about. They don't care about the customer at all. Well, this customer will be persistent until I get some satisfaction...I won't give up! My advice...never order trial sized products over the internet...if it's too good to be true...it usually is.

No, I was about to call the # but decided to check it first. Mid-June 2009 I (foolishly) ordered from an add on the computer (unfortunately cannot find the site) for Tripleupherbal (an anti wrinkling pill, I am 75 and need all the help I can get) for a free 15 day trial order. Pills arrived from China, all script in Chinese except my address & phone #, saved the packaging. Had the expected $3.95 shipping charge put on my account, paid it. The ad stated 15 day free trial, pay shipping only.

In 13 days from the mail date (how do you try it for 15 days when they bill you before you have even had it for 15 days) I received a credit card charge of $79.95 for the Tripleupherbal. If??? it was in their ad it was printed so small I could not find it. A "Customer Support Vital Rezv" <andy.mondeo11@gmail.com> sent email quote "As you have not emailed us that you would like to return us the unused portion of the pills at the end of 15 days, we thank you for the acceptance of our product and we have now charged your order (####>>>)$79.95 for the product received. etc. etc.

I shot off an email to good old Andy and asked for an address to return the product to. No reply.

Called the # for Qualityhealth 506-638-9243 (someplace in Canada) for the address. She only takes orders, has no idea what the address to return is.

Called the credit card company, talked with a lovely lady and very helpful. I am probably stuck, she said they are very careful and somewhere in the fine print they got ya!

I am struggling with how much effort I want to expend on this. Since Dr. Oz is a big proponent of this stuff, maybe we should try and go through Oprah and see if she can cut off this scam business.

I should have known better and take 90% responsibility of this mess.

Laura M. Ginn

I just went to the link you provided and did this charge in the terms and conditions - (scroll to the bottom of the screen)
Here it is copied from the website

Most the so-called "FREE TRAILS" have this and rely on the consumer NOT TO READ them.  If you did - you would never order the free trial and they know it.

Terms & Conditions
Member User Agreement:

You must read and agree to these Terms and Conditions before placing your order for the Trial of Green Tea Purity. By placing your order for Green Tea Purity you agree to be bound by the following Terms and Conditions:

Product Disclaimer:

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
I understand the information on this Web site or in Emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.
I understand I should not use this information to diagnose or treat any health problems and/or illnesses without consulting my doctor. I also understand that Green Tea Purity is not intended or to be used to treat any type of medical condition.
WARNING: Not intended for use by any individual under 18 years of age. Consult a physician before using this product if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other herbal medications.
Green Tea Purity Home Delivery Program (HDP):

Please take a few minutes to read the following, as when you purchase the Green Tea Purity Trial, you automatically accept the following Terms and Conditions:

When you order the risk-free trial of Green Tea Purity your credit card will be charged only $5.95 shipping and handling. You will have a full 14 day free trial period from your original order date to decide if Green Tea Purity is right for you. If you are enjoying Green Tea Purity, then do nothing, and at the end of your 14 day trial period you will be charged seventy-nine dollars and ninety five cents for the trial bottle you received. Please remember that most customers see significant /noticeable results after using Green Tea Purity consistently for 3 months. If you find that Green Tea Purity is not right for you, simply contact our Customer Service Department to cancel your membership within 15 days of your original order date, return the unused portion of the product to us (or the empty packaging if fully consumed), and you will not be charged any additional fees. Approximately 30 days from your original order date, and every 30 days thereafter, a monthly supply of Green Tea Purity will be sent to you, and your credit card on file will be billed seventy-nine dollars ninety-five cents plus five dollars and ninety five cents shipping and handling (total eighty-five dollars and ninety cents). This way you ensure that you will conveniently have it shipped directly to your front door every month and never run out. If you are not fully satisfied with future shipments of Green Tea Purity, you may return any unopened containers within 30 days of receipt for a full refund less shipping and handling, and a 20% restocking fee..
By becoming an exclusive member of the Green Tea Purity Home Delivery Program, you are entitled to discounted offers and promotions that only members receive. There is no obligation to remain in the Green Tea Purity Lifestyle Program and you may cancel your membership at anytime by contacting Customer Care.

Green Tea Purity Total Satisfaction Guarantee

I understand that if I am not fully satisfied with future shipments of Green Tea Purity, I may return any unopened containers of Green Tea Purity within 30 days of receipt for a full refund less the five dollars and ninety five cents s/h charge and a 20% restocking fee. If you wish to return your product and receive credit for your return, please contact us. You will need to be assigned a Returned Merchandise Authorization number. Please note that the warehouse cannot accept a shipment which is not labeled with an RMA number.”

Negative Option Clause:
I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT FOR SEVENTY-NINE DOLLARS AND NINETY FIVE CENTS PER MONTH PLUS SHIPPING/HANDLING IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.

Billing & Customer Support
Our customer service representatives can resolve any billing issues that you may have. Please contact Green Tea Purity Customer support by email (and/or) or phone.
Hours of Operation: Monday-Friday 9am -5pm EST
Customer Support Line:1-(519)-513-2218
Customer Support Email: support@myfreegreentea.com
You may also contact our customer service using the CONTACT US form on our website.

UNFORTUNATELY PART OF THE SCAM IS THE BOGUS CELEBRITY ENDORSEMENTS.

I know for a FACT that OPRAH and RACHEL RAY do not endorse the Acai Berry products - as they both have this disclaimer on their websites.

If you check Dr Oz's site - I'm sure you it will be on his website too.

The other scam - is claiming "AS FEATURED ON"  CNN, NBC etc.   What that means is that this scam has a commercial that airs on those channels only - not that they actually endorse the product..

I too have this number charging my credit card various amounts. I have tried calling this number over and over. I was on hold for 41 minutes, then was hung up on. I have 2 charges - the first was for $79.95, 2nd $85.90....I'm livid. I did leave a voicemail message, however nobody ever returned my call. What a scam!!!

Do not purchase the free trials of:
ACAI BURN
or
COLON PRO CLEANSE.
They are scammers, and charge you ridiculous amounts of money!
I am cancelling my credit card!!

I havent had a call from them , but I ordered goods from an advert on fb, was supposed to be free trial only $9 or something for shipping, I went to use my card later on which is a debit card not a credit card and they had taken 46 pound , I phoned them they said they could not cancel the free trial but cancelled future orders. that remains to be seen, and if i returned the free trial they would not take the money from my account, money was taken and have not received goods, all I did get was a tooth whitening stick, I never even ordered that. Was supposed to be puralift for area around eyes. So advice dont order they are a big con, I dont know what to do about them, any advice would be appreciated I want my money back.

Ive had the same thing happen to me!!! £210 has been taken from my account after i cancelled any further orders after i received my free trial. I cant believe that people can get away with just taking money from your account without permission, surely something can be done. Im going to my bank tomorrow, ive cancelled my cards, but you say that that doesnt stop them?? Surely its theft, fraud or something and these people can be tracked down and bought to justice?

Please do not confuse these fraudsters with our good company !

We are in no way associated with Green Tea products (or ACAI PURE and COLON CLEANSE ELITE) or any companies that sell these products. If anyone can find these people, please let us know so we can sue them !!  

Quality Health Inc. www.qhi.co.uk is a long standing company with an excellent reputation.

My credit card was billed with this tel. number beside QualityHealth Website. This is the main Website for the scam going on right now. Four different companies and four different numbers, all related to one trial product ordered online and willing to pay by credit card the delivery fee.

As results the free sample costs me $394.26.
Here the phone numbers:
Homehealthstore: 902-595-2793

QualityHealth: 506-638-9243 ; This is a site I went to cancel what ever had to be cancelled.

MXTSUPPLEMENT: 908-320-4322

REALDAYSTORE: 786-338-9508 when I called this one, I was told that my account had no money to continue the call and hang up on me. I tried it twice with the same result.

You are in UK, we are in North America :USA and Canada.

Read my finding below your post and check by yourself.

More over, anyone can write a review. You're probably one of the scammers writing the glory of your actions.

hi, i would like to have the email adress for quality health. I have the same problem.

Do you have it ?

I have just responded to a 'free trial' offer and found that the company who appear to e this one have taken significantly more from my account than they were supposed to - and are going to take another $79.95 within 10 days if I don't cancel. I cannot trace an e-mail address to cancel - the only info I have is a phone no - which is unobtainable.
HELP - please can you let me have an e-mail address for them.
Thanks,
Margaret