520-293-9911

I noticed my AT&T bill was higher than normal and discovered the following on my bill:

Billed on Behalf of EVOICESERVICE, INC. #
Itemized Calls:
Date: 10-23
Time: 1057A      
Minutes: 4.0              
Total TRSCN CLRNG: $8.40
Phone #: COLLECT FROM  TUCSON  AZ  520 293-9911

We only use the phone number this was billed to for VOIP & reporting power outages.  Since we don't receive calls on this phone the ringer is never on.  No one else was home that day and I certainly didn't accept any collect calls.  (Since the ringer was off I never heard the phone ring.)  I don't know anyone who lives in Arizona, nor do I give that number out for anyone to call.  Thus it's impossible that these are legitimate charges.  I did a reverse search on the 520 number and learned it is a landline based in Tucson, AZ (Pima county) and is unpublished.  The carrier is Qwest Corporation.  I tried calling it about 1:50 today & it just rang & rang.  The latitude and longitude listed can be seen by following this link:

http://www.gorissen.info/Pierre/maps/googleMa ... 3&setLatLon=Set

I called AT&T first and they told me I had to call TRSCN Clearing at 877-257-2455 since the charges were through them.  Luckily I looked up their number online before calling.  I called them about 1:30 pm today.  The automated system had me on hold for a couple minutes.  However, they must now be very aware of their problem.  The lady answered and asked me for my phone number.  She then asked if I had received a collect call on my bill (yes) and did I answer that call (no).  She said she would credit the entire amount and that it would take 1-2 billing cycles.  I asked for a confirmation number and she gave me one.  I called AT&T back, told them I had called TRSCN Clearing & that I had a confirmation number for them.  The lady recorded it and I verified that I should pay the total minus the collect call.  She said that was correct.

This site has a list of others reporting the same scam:
https://800notes.com/Phone.aspx/1-877-257-2455/3#pYpYBd0_mhwDQ2AjMODhJbQ

We are customers of AT&T and we did not approve any other telephone company for long distance calls. We were charged a collect call from this number through TRSCN CLRNG.  We did not accept a collect call and no one else is at home on that day to accept any collect calls.   I don't know anyone who lives in Arizona, nor do I give that number out for anyone to call.  Thus it's impossible that these are legitimate charges. When we cntacted AT&T they informed us to contact TRSCN CLRNG and contest the call, howertever we have not being able to contact them.