520-494-3170

Received same letter dated November 16, 2009.  Did not call.  Searched for information online.  Found the following information from Better Business Bureau (pay close attention to last paragraph):  

South West Travel
(520) 494-3170
4811 E Grant Rd STE 261
Tucson, AZ 85712-2776

BBB Rating: C

BBB Rating for South West Travel

Based on BBB files, South West Travel has a BBB Rating of C on a scale from A+ to F.
Reasons for this rating include:

   * BBB does not have sufficient information to determine how long this business has been operating.
   * BBB does not have sufficient background information on this business.
   * BBB does not have a clear understanding of this business.

Business Contact and Profile for South West Travel
Name:     South West Travel
Phone:     (520) 494-3170
Address:     4811 E Grant Rd STE 261
            Tucson, AZ 85712-2776
Website:     www.southwesttravelinc.com
Principal:     Mr. Ben Olson
Customer Contact:     Mr. Ben Olson
File Open Date:     March 2008
Type of Business:     Travel Agent Mills
BBB Accreditation:     South West Travel is not a BBB Accredited business.
Additional DBA Names:    Hoffman Sims

The company has mass-mailed postcards that purport to offer two free roundtrip airline tickets to anywhere in the United States.

In BBB experience, such offers are usually tied to a requirement to attend a presentation of some kind. Presentations conclude with attempts to enroll consumers in travel clubs, or to sell exclusive software, or to sell access to a special web site, or to train consumers to become travel agents. Customers are told they can expect elaborate and extensive discounts on their travel purchases.

In BBB experience, the upfront costs of enrollment or purchase in these programs are never recouped. Promised travel discounts rarely materialize and legitimate travel consolidators, lodgings, airlines and rental car agencies generally do not recognize credentials issued by these companies and groups.

The free trips that are offered as incentives are difficult or impossible to book and usually require an upfront "good faith" deposit prior to any attempt to use the free travel certificate. Refunds of the upfront deposit are also difficult to get. The free trips are often used as bait to up-sell more available trips and package tours.

BBB urges extreme caution if you respond to this or similar offers.

Additional Locations and Phone Numbers
Additional Addresses
330 E Warm Springs Rd
Las Vegas, NV  89119-4225

Additional Phone Numbers
Tel: (520) 494-3172
Tel: (800) 296-0095
Tel: (800) 582-5197

Additional Information about South West Travel

In December 2009 BBB began receiving inquiries on Hoffman Sims, a booking agency for various travel clubs, who has the same phone number as South West Travel. BBB contacted South West Travel and spoke with an agent from Hoffman Sims. The agent was unable to disclose their affiliation with South West Travel and couldn't provide BBB with a Tucson address.