8002100358

They called my parents whom I haven't lived with in over 20 yrs saying I had to contact them about an "urgent legal matter."  So ridiculous since I still live at the same address that Citibank has been sending statements for the past 10+ years although I no longer have a landline.  Just a ploy to harass me by phone instead of contacting me through the mail.

I used a prepaid cell to see what it was all about and have been getting calls from them ever since, 2-3x a day, even though I did not tell them my phone #.  Be warned they'll note the number you call them from. Needless to say, I'll be getting another phone #.

UCB based on their message left 1-800-210-0358 and left no name of caller!!!....

these people are indeed breaking the law They have my contact information but called lady next door.

Caller ID of this call was 954. Called for the third time by "John" for Christina.  Requested the company name that was calling, and had to ask 4 times, as he would slur the name while saying it.  Finally worked out that it was "United Combined Bureau".  I informed him that my number was not owned by a Christina and I was requesting again to be added to the DNC list or have it removed from the account.  I was hung up on about 2 seconds after saying anything about DNC, and well before asking them to remove it off her account since I have no idea who the person is.

I tracked down the company via google (because the caller ID was faked to 954) so i could contact them and request to be removed from their list, the first person said no supervisor or manager was available but attempted to 'assist me' but without an account number they have no way to figure out who I was.  So now I need the persons account number whom I do not know, so that they can add me to the DNC list.  He couldn't figure out how to track that down, when I asked for someone who could help I was transferred to "Kevin" who also had no access to Internal DNC lists, or any way to find the call.  He tried to ask several people about who might have called me, and seemed very puzzled when I stated it was a "John" at his company, as if they didn't have anyone by that name at all.

Solutions
What you need to do if you are getting repeated calls from them is record the date and time of each call and request to be added to the DNC list each team.  Each company has to maintain an INTERNAL DNC list, I believe even those in collections can request to be added to this list, and only contacted via mail.

If you do not have a business relationship with this company (are not yourself actually in collections in ernest with this company), then you can after multiple calls (where you have accurate date and time information, as legally they are required to store the call details of every call (time, length, number dialed, who it connected to, as well as the call drop percentage which is required to be less then 3% of all calls).  If you have all the details (name of caller, caller ID, company name, date and time and length of call) contact the ftc at https://www.ftccomplaintassistant.gov/ to report the company.  PLEASE only report actual calls along with date and times, if you have prior calls before ones you get date and times you can let them know about how many you think there were, but PLEASE start out with at least 2 calls with enough details to get the FTC to actually look into it, the less accurate the details, the less likely they will be fined.

The FCC is also involved in regulation:

The FCC can issue warning citations and impose fines against companies violating or suspected of violating the do-not-call rules, but does not award individual damages. If you receive a telephone solicitation that you think violates any of these rules, you can file a complaint with the FCC. There is no charge for filing a complaint. You can file your complaint using an on-line complaint form found at esupport.fcc.gov/complaints.htm. You can also file your complaint with the FCC’s Consumer Center by e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries & Complaints Division
445 12th Street, SW

Recieved call for my husband stating that they were trying to get in touch with his sister. Stated that my husband was listed as her contact relative. Stated that her name was Kelly from UCB Serve (well that's what it sounded like on the machine) and she needed to contact my sister-in-law before 7:00 p.m. that day, Kelly then left a number to call back at 1-800- and I swear she said "6210" -0358 exten. 63848. I felt this was a hokey phone call, not only because of the sketchy scenerio but caller id also only listed 952 (my area #)as the caller. Why would anyone be calling from my area MN to contact a relative who lives in PA? Like I said HOKEY. I just thought I would let anyone know that this is another one of thier tacktics to get what they want, or who.

I got a message about a neighbor(!) and they wanted me to call them back at this number, very slurred when the caller said the company name. I googled before I called and found that they are a collection agency.

I called back at the number given 1-800-210-0358 and got a person on the line. I told her about the call and 'how dare they call a neighbor, likely violates washington law' etc. I was hung up on lol.

'Good luck'

I too, just received one of these calls concerning a debt of mine from a Lynn, her client is Chase(the one bailed out by us taxpayers)She offered all kind's of BS solution's..Including joining the service, like her 3 brothers had to do! That's when I replied about MY time in the service!!!...seems she didn't want to talk after that, threatened lawsuit, I replied go ahead...she then said she was going to record call for Qual. purposes...I agreed, then Amazingly,,Phone went dead!!!!

Pretty much the same as stated above.  These people call daily at my work.  They don't leave a message; however, yesterday Francis finally did with return #800-210-0358, and caller id shows: 623-432-2790.  

UCB Prelegal (United Collection Bureau) collecting on a debt with Citibank Card they are in Toledo, OH.  This debt is not mine, told them not to call me at work again.

Did they ever get back to you regarding this or did it just end?  He called me regarding my brother, but did not use his full name!

Recieved a voicemail from this number with an extension of #51251316 (Seriously, an 8 digit extension number!)...

"This message is for XXXX from Bill (Unintellgible last name)....I'm getting really tired of leaving messages for you, please call my office immediately."

And this is THE FIRST TIME I've ever received a call from this number!

My parent received a phone call from this number today from a man named Nick whom seemed to know it was my mother and told my mother I was expecting his call.  When she reached me and gave me the message, I called the number asked what business this was and a rude woman hung up on me.

It's collections for Citi. It is UBC. I'm not going to get into the validity of the debt. However, I will comment on their practices.

This is one company that you want to document EVERY, and I do mean **EVERY** communication you have with them. This includes phone calls, dates, times, names, voice mails, letters, everything.

This is a scumbag collection firm that employs the nasty tactics. In ONE phone call they violated 3 areas of the FDCPA.

This account just went into collections.

- The first call they talked about a law suit.
- The first call they swore
- The first phone call they were asked to send a letter outlining the debt. (They called back 2 minutes later)

The following day they called a neighbor and left "an important message that needed to be returned".. also not allowed as contact was established already.

We'll now wait to see if they send that all important letter 48 hours after the first phone call - I'm betting they won't.

I hate to say this, the debt IS valid, and people are slipping behind. However, it does not allow or constitute a right for them to violate federal AND California state law in the process.

I will say how this will turn out - It will be in court because good FDCPA attorneys are everywhere now. They will end up losing. I guess they do not count on the same video and audio age that politicians have been burned by. I guess they're okay with losing a court battle and paying off a debt. Fine by me!

Any other collectors want to pull this kind of crap? Go for it!

please stop calling i dont know this people