800-236-0657

This number was given to us as a customer service number to call because we were told we had an unpaid balance on our Chase credit card.  We have never had a Chase credit card.  When you call the number a recording says "thank you for calling customer support, please enter your 16-digit card number...", however they don't identify it as being Chase.  Every other credit card customer support number will state the name of the card issuer in the recording when the call is answered.  If you don't enter a card number a live person will get on the line and ask you for your card number again.  When asked, they say they are with Chase and then ask for your social security number so they can look up your account.  When you refuse to give them your info and tell them you don't have a card with Chase they either transfer you to someone else or disconnect the call.  Classic phishing scam.

I contacted Chase about the suspicious 800-236-0657 voicemail message I received using their secure online message center (when I called this number, the rep on the phone immediately asked me for my social security number or account number).  This was the response from Chase:

I am writing in response to your inquiry about the
Voicemail you received in regard to your Freedom account.

I confirm the voicemail that you received asking you to
contact us, is not a legitimate Chase phone number.
Please be advised, we would not contact you for that
nature and would never call ask you to call us to update
your information with us. I appreciate you being so
vigilant about your account.

Further, in future if you receive any such phone calls or
e-mails, then, I request you to please send an e-mail to
"abuse@chase.com" with details of the vishing attempt.

I am glad I was able to clarify this information for you.
If you have any further questions, please reply using the
Secure Message Center.

I have been receiving calls from supposed Chase people saying I have unpaid balance on Chase Amazon credit card which was closed many years ago.  They have wrong address for me but want last digits of my ss# to verify that I am this person.  These calls are troubling since they say I can call any Chase number to confirm but Chase says they have no active account for me.

I also got this call and sadly typed my social in. Then right after realized Chase would never do something like that and hung up. I have bad credit anywayz so they'll be disappointed that they can't apply for anything if they tried.

Scam!!!  I received a voice message on my mobile phone asking me to call 800-236-0675.  This is a scam.  This is not a Chase number.  When I called they requested Info about my credit card.  Chase does NOT call or e-mail to request credit card numbers, "name as it appears on your card," or last 4 of your SS#.  Recommend that If you have given any info to 800-236-0678, call Chase at the number on the back of your card and request a new card with a new acct number.

I have gotten about 30 calls in the last month supposedly from Chase.....the calling number is 8474269203 and comes up on caller ID as JP Morgan Chase.....telling me that it was important to call about my card....today they wanted me to call 8002360657....I looked back on 800notes and found this number attached with the Chase scam since 2008.........BTW, I don't have and have never had a Chase account....

I received a call today and they identify themselves as chase card services. When I spoke with them they say that I need to provide them my ss# which I did not. And they say cannot bring the account up. I told them I believe is a scam and I hung up.

Received calls from 407-732-2416 and last left voicemail asking me to contact Chase at 800-236-0657 for important information.   Recently had attempted fraud on my Chase account so was concerned.   Called back to Chase using their number on my phone app and told NO ATTEMPT to contact me was made recently.

Have recently received several calls from 407-732-2416, trying to get in contact with me about my Chase account needing attention.  and saying to call this number 800-236-0657.  If it is that important they can just mail me a letter.

This is the 3rd time they have left a message in my voice mail on cell phone.  My phone never rings but yet the message is in the voice mail.
My Chase account needs attention and please call 800-2326-0567 or (I think it said) visit Chase.com
I am not calling them back.  They can just mail me an official letter.