800-284-0709

I have been scammed and I fell for it . I am just sick about this. Gave them my bank card number. I didn't believe the guy at first and was very rude to him and he pulled me up on it. Said he was from microsoft a "techie" what do I do now. He said this was the number I needed to call if I had anymore  problems. His name was abby.

Thanks for posting.  Same thing almost happened to me if I had not seen your post.

This number came up on my college student's computer and she called the number because her computer was acting up. When she called the person emmediately tap into her computer and took over computer. He said that her computer would crash if she did not buy a $190 Antivirus from him on line. I told my daughter to emmediately cut her computer off and take the battery out of the computer.  This is a scam! !!!#

I to was a victim to this company in which the agent identified the company by the name of Presource Techies.

While on my computer last night, the screen froze and a notice appeared stating that my computer had acquired a virus and I should call 1-800-284-0709.

I called and when the individual answered, I had difficulty in understanding him because of his strong India accent. He identified himself as Rich Giles and he was an agent affiliated with the company, "Presource Techies" which is a support team working with "Microsoft"

At first I was very reluctant to accept this proposal to fix my computer because of my former employment as a police officer and had investigated many computer scams from citizen complaints.

I let my guard down and fell into the speech that they were a legitimate company and he was very convincing, which led me to accept the proposal and "fix" my computer. WRONG MOVE!!!!!!!!!

Bottom line is that I gave this "agent" my checking account routing name, my name, address, phone number, DOB and within a period of one hour, my computer was functioning.

Yet, my inner gut feeling was that something was wrong, so I researched this company name and each piece of information indicated that this company was a scam.

I immediately contacted Presource and the called the number "Giles" had given me (1-800-284-0709 ext: 406 and the person who answered identified themselves but I could not understand his speech because of his strong India accent (Not a surprise)

After several minutes and frustration, I informed this person that I was canceling my contract with this company and the reason was because of my delayed research which resulted in numerous reports that this company was a scam.

The "agent" immediately put me on hold and I thought that I had lost the connection, but then a female with the same type of India accent and who identified herself as Jennie entered into the conversation.

"Jennie" attempted several times to convince me that this company, "Presource" was legitimate and that they were affiliated with "Microsoft"

I strongly informed her that my encounter with this company would be reported to proper authorities. "Jennie" stated that she would cancel the contract and that my personal information would not be used in any manner or distributed to any other person or agency.

Following this conversation, my computer was back on track, but my concern was that this company, which by the way has an office in Florida and India, still had my information. Throughout the evening, I checked my checking account and the funds had not been withdrawn.

I will contact my bank and make them aware and request that my account # be changed for future use and to avoid any further problems, but the problem does not end there.

The cold hard facts and reality is that my information which I gave willingly is most likely (99.99%) being sold to an individual who will use that information to take my identity (Identity Theft)

WARNING: this can happen to anyone. Please be aware of your transactions on the Internet and phone and if it sounds to good to be true, hang up immediately.

 I had a customer bring a computer in this morning (I run a computer repair business).  She didn't say if she received a call or if something came on the screen, but she did give them her bank account number and let them in her computer.  Later she had regrets and brought the computer in for me to look at.
 I found they had installed a variety of software on her computer (Adblock, Adobe Flash Player, Adobe Reader, CCleaner, and AVG.)   However multiple scans didn't find any viruses on her computer, the only item to show it to them was an Icon left on the desktop with their name and phone number to call for computer support.
 So I don't know if these guys are legit or not.  She is closing that bank account as a precaution and told them to cancel the service.  I didn't find anything nasty, but it is a concern that their methods of finding 'customers' appears to be the same as scammers who do leave some nasty stuff on peoples computers.

They took control of my computer and used a date on my computer that was out of date (compared to current date) and volunteered to repair it. I don't think the date meant anything. They installed software that my virus checker caught. They used an e-mail signature company (TOT) to get my signature (bad replica) on an invoice for a software purchase. (e-mail support@totsoftwares.com) Then I did not return their call when asked for more information. I suspect they want credit card and bank information I did not give them initially. I plan to block payment if they try to execute anything.  Sounded like an Indian accent. Ph. +1-800-284-0809

My 85 year old mother was just scammed this same way. I immediately called the 1-800 number, reamed them out and told them to cancel.  Will be closely watching her card. Scum.

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

~~~~~~~~~~~~~~~

Please reply to this post, to let us know you read it, or have taken suitable actions to protect yourself.

I also got a warning and made the call.  I knew it had to be a scam, the caller was handing out compliments left and right.  I knew there had to be a price so I waited for it.  The price was outrageous.  I told him I could get the same help for next to nothing from a friend.  At that point he started begging and lowered the price.  I gave him no payment information just hung up.  After the call had ended I had to figure out how to get rid of all the icon's he left on my computer.

said I had a corrupt ip  address

Same company, same phone #, took control of  computer and "fixed" it.  I was put in touch with them by a complaint to AOL.  Couldn't get on line. The fixer identified himself as an employee of MSN.  Took control of computer.  Can't delete the control program.  12/20/17 at 2 am my phone rang 2x so I went to computer and found the mouse moving and controlling.  Shut down computer.  Will always shut down went not using from now on.  Didn't pay the amount demanded at the time of the fix.

I Slim has posted information you should be reading.

TOT is definitely a scam.  I hate to admit this because I foolishly believed them as they said they were affiliated with Microsoft and I paid them in USD for various services they supposedly provided. In reality obviously they got remote access to my computer and did whatever to it and then followed up again in 6 months with more things wrong and again asked for money to be mailed to an address in Florida.

Don’t fall for this as they are fishing for information which could destroy you financially or steal your identity.

they scammed my friend out of close to 6000 in a two year period and was just ready to scam for another 3000. Got friend to finally believe me, turned in to fcc, Had them paying by getting google game cards.  They have caused a great hardship for this person.  So sad

You should read the other posts.

i did read.  It is the same place but at first the number comes up as vintek solutions but invoice from tot. I posted so people know they are still out there stealing from people

Since you "did read", you saw Slim's post about how to deal with this situation, right?
And why did you indicate in your first post that this was a valid call when it's clearly a scam?

I have come to the conclusion that no one knows what that word means.

They've cheated me out  of hundreds of dollars and recently they've been calling back more frequently with more problems, just yesterday they called me at work about another issue when they said in writing that my PC would not have any further issues and won't have to put anymore money into it, of course it was Morliz Support LLC who is affiliated with TOT Technologies LLC, that's when I finally knew this was a scam all along, they called back several times yesterday, just ignored the calls, which I should've done in the first place, gonna change my passwords and keep a close eye on all my accounts, get educated on this stuff people, don't get took like I did.