800-451-7269

Their number just showed up as 800-451-7269 on my caller ID; I firmly believe legitimate businesses don't block their names.  I do not have an account with PenFed, and I have had my phone number for 10 years, so it shouldn't be a legitimate call about a late payment or unusual charge to my non-existant account.  Also, no message left, which is another sign of a scam call.  Just another reason to NEVER give any kind of personal / account information to anyone that calls you - if you have an account with them they will already have your information.

Interesting!
call from 800-851-7269 [no caller id]
23 Oct 2012

Called PenFed, who transferred me to their Security department.  Security stated they did not contact me nor tried, so I too would suspect the number as a fraud.

it is legit PFCU.   Just call it back.  No worries..

Recieved "robo call" claiming to be from Pentagon Federal Credit Union.  Asked to call 1-800-451-7269 to discuss one of our accounts.  

Contacted PFCU, they do not have that number in service.

Summary:  It was a valid call from PFCU, but the point here is that you should NEVER call an unfamiliar number.  Call the company directly.

Details:
Received a robo call from this number stating that I needed to discuss an account. It told me to contact the very same number which was listed on my caller ID, which seemed fishy to to me. I opted to call the published PFCU customer service line instead to clarify if they did indeed call me. They informed me that there was an issue with one of my accounts, which was quickly resolved.

THIS IS A NUMBER THAT PENTAGON FEDERAL CU USES TO CALL IF YOU'RE DELINQUENT ON A MORTGAGE PAYMENT. I thought I was current with my mortgage payment, but I wasn't, and they called and left me a message.

However, I didn't realized this at first, and I believed all you paranoid people and sent a message to PenFed telling them there was a scam. Here's the official PenFed reply confirming this IS THEIR NUMBER, and also letting me know my payment was past due:


From: PenFed Member Service <info@hq.penfed.org>

Thank you for contacting Pentagon Federal Credit Union.

We apologize for the incorrect information you were given.  The phone number is
a PenFed phone number for our Delinquency Control Center.  Our records show that
you are currently delinquent on your mortgage account.  Please contact our
Delinquency Control Center at 1-800-451-7269.

If you need further assistance, please contact us.

Sincerely,

Thomas Jensen
Pentagon Federal Credit Union

Received a call and message from this number.  I called PenFed's regular number and they confirmed it is ther number.  A mix up on PenFed's end but apparently this would be a call regarding a delinquent account as some have mentioned in previous posts.

I called 800-451-7269.  The person said it was Pentagon Federal Credit Union  and asked for my social or account number.  I gave them the last 4 and they could not use it.  He wanted my complete SSN or complete Acct#.  I was uncomfortable with this and asked him to verify that he was truly a PFCU person, but told me this was the number for delinquency.  This is where I caught him.  I have NO delinquent accts with PFCU so I told him I would call the number I always call to verify what he was saying.  I called my usual number and told her why I was calling and she said that was a phishing call and that I did the right thing.  She also confirmed that I had NO delinquent accounts.  Report this number!!!!!

This is Pentagon Federal Credit Union delinquincy control calling to collect a debt.  If they can't reach their intended recipient then they will call coworkers, neighbors and family members.  In doing so, they have no qualms about giving anyone who answers sensitive and personal information about who they are trying to reach.  

this is the PenFed collections department.

I was mystified why they called, but turns out I was a day late submitting my online credit card bill payment (takes a few days to go through) and it hadn't shown up yet.

the lady was very courteous and I can confirm it is not a scam.

if you get a call from this number and are in doubt, call the main 1-800 listed on their website and ask to speak to the collections department.  it is internal PenFed staff, not an external debt collector as someone else guessed.

This number keep calling claiming they are from the united

I didn't return the call from the 800 451-7269 number, but did call the main PenFed number.  The lady there verified the 451-7269 number as a valid PenFed number and upon checking my Visa accounts found that one was overdue.  I checked and indeed it was overdue.  I made immediate payment before late charges became due.

This IS a valid PenFed number!!  Thanks PenFed!!!!

I received a call from this number claiming they are a credit union, and my wife gave them my social security number in error

The large number of  shillers basically posting to  tell everyone how "legit" this number is, is pretty strong evidence of a scam.

This number is  most likely part of a larger fraud campaign targeting the customers of large-scale financial or commercial institutions.

The large number of phony posts claiming the call is real,   is evidence of con artists spamming the site to try to fool people. I count about 32 out of 54 entries on this thread as shills.

At a 60% shill rate, there should be no question that this is part of a scam.  At least that's the way I see it based on my own research. I've seen percentages go even higher.

This  scam is well documented.  Simply google it out.  Based  on my research this scam has been going on since about 2008.

T hese type of calls follow a  similar pattern.  They all  claim to be from groups like Chase, Citibank, Bank of America, Fifth Third Bank, US Bank, Wells Fargo, RBC, PayPal, etc as well as Credit Unions.  Or claim to be CC processors. Or “Fraud Detection”.   All with the same type of   postings.  All claiming there is something wrong with your card or that some questionable purchase has been made.  Or something similar.  They all ask for personal or personal financial information.

Just part of the shillers  criminal MO.

I've noticed the  shill posters often use the same turns of phrase.  Same old, same old verbiage telling  everyone how "legit" the calls are.

Personally I think the group or groups  posting this shillage-spillage are located in either the US or Canada, or perhaps both.  They may also be working with scammers outside of North America.

In any event , never give out any personal or financial information to anyone who cold calls you.  If there are any problems with your card, always call the number on the back of the card or the official number on the monthly statement you receive.

Call history on 800notes for this type of scam, so far.  (That I’ve been able to find.)

Number        Targeted Institution        Earliest Post
206-922-0880        Amazon            15 Oct 2012
302-731-1166        Bank of America        6 Jul 2007
315-724-4022        Bank of America        11 Dec 2008
402-609-5706                  General CC Scam        21 Jun 2016
402-935-7733        Paypal                22 Jul 2007
513-398-5221        Macys                2 Oct 2007
513-900-3080        5/3rd Bank, CC Scam        16 Dec 2015
602-766-6484        Amex Card Scam        15 Jul 2007
800-225-5671        PNC Bank            9 Mar 2012
800-266-2278        Comcast            8 Jun 2007
800-274-4240        Progressive Insurance        9 Aug 2007
800-307-3161        Chase                24 Sep 2016
800-337-3392        Credit Card Scam        21 Jul 2007
800-354-8968          Citibank            12 Nov 2015
800-369-4887        Credit Card Scam        5 Jul 2016
800-379-8461                  Visa Card/US Bank Scam        21 Dec 2008
800-382-0613        Amex                9 Mar 2012
800-386-6624        Citibank            29 Sep 2010
800-388-2200        Citibank            7 Jun 2007
800-427-9428        Capital One            24 Jul 2007
800-427-2449        Bank of America                  20 Jul 2007
800-438-2800        Alstate                    2 Dec 2015
800-446-0664        wElls Fargo            4 Feb 2010
800-451-7269          Pentagon Fed Cr. Union 11 Feb 2008
800-555-0433        Chase Bank            21 Jun 2007
800-454-9078        Chase Bank            11 Jul 2007
800-633-2582        Cabela’s Club Visa        31 Dec 2013
800-642-4720        Wells Fargo, Card Services Scam 17 Sep 2007
800-669-0102        Countrywide, Bank of America    16 Jul 2007
800-711-9946        RBC                15 Apr 2011
800-704-0855        Wells Fargo            23 Oct 2011
800-824-9289        Amex                5 Dec 2007
800-830-8574        Wells Fargo            26 Jun 2007
800-931-1026        Revenue Canada        20 Sep 2007
800-934-3799        Wells Fargo            10 Feb 2012
800-350-4577        Discover Card            10 Mar 2010
800-955-6600        Capital One            11 Feb 2007
801-545-1800        Ebay                16 Aug 2007
855-822-1243        MACU (Mountain America CU)  26 Oct 2013
866-255-3409        TD Bank            8 Jun 2007
866-500-8262        Bank of America        13 Aug 2012
866-518-0213        General Card Service Scam    29 Oct 2008
866-750-9107        Phony CC Fraud Detection    18 Oct 2007
877-208-8801        CIBC                3 Jan 2008
877-276-3721        CC “Security”/General CC Scam    21 May 2015
877-253-8964        CC “Security”/General CC Scam  18 Oct 2013
888-241-2440        Phony CC Fraud Detection    17 Dec 2007
888-494-0586                  Sun Trust                                          9 Jan 2011
888-800-5234        Amex                25 Nov 2007
888-842-6328        Navy Federal Credit Union    24 Jul 2010
888-918-7313        Phony CC Fraud Detection    26 Aug 2007
888-895-5629        Paypal                16 Mar 2013
904-954-7500        Citibank            13 Aug 2007

I received a call from 800-451-7269 with a recording saying it was Pentagon Federal Credit Union and to call back in reference to one of my accounts.  I've banked with PFCU for over 30 years and my cell # is listed as a contact, nevertheless, I looked up the number and read the reports- some of which indicated the number was legitimate. I decided to call PFCU using a trusted number and found that 800-451-7269 is a valid number and the call was a courtesy call concerning a payment. If you bank with PFCU and get a call claiming to be from them, just call back using a contact number from a trusted source- the person answering the phone will be able to help you out.

Great post!

This is a LEGIT debt collector number from Pentagon Federal Credit Union. I called Penfed Member Services and verified it. If you have any hesitation, do the same.

This number is legitimate.  I called the regular Pen Fed number and they verified