800-548-3993

I am on the national DO NOT CALL list.  What part of that do you not understand?.

There are about 10 of these guys just telemarket anyone who has their name in the paper.  

Stay away.  Buy local

Thanks for the info.  I'm glad I checked the number online

No we are not associated with That's Great News. Your calls were coming from the Philippines. It ruins it for the entire industry.
I'm sorry for your experience

Our company with over 800,000 customers and business related activites for the last 24yrs has to my knowledge no outstanding claims or compliants.  We pride ourselves on answering every customer who has a question and or comment about the type of business we are or any type of questions or concerns anyone has.  800-548-3993 ext 3019 Brian Brady customer service manager.  We employ over 90 people here in the Tampa area and provide a great service for people all across the country.  We do not mislead or hide from any business or customer.  We respond to every post we can find and with close to a million customers we can only find 10-20 inquiries.  If you do the math the percentages are unbelivable to our favor so anyone having an issue with In The News you can contact me directly or come visit our 24,000 ft facility and take a tour we would love to have you.  Have a great day we look forward to hearing from you if you get In The News.

If you where given a discount why have you not paid?  What are you waiting for sounds like a great opportunity.  If a company reduced a price on the product I would happily pay.  I am the customer service manager 800-548-3993 ext 3019 Brian Brady call and discuss this reduced price discount you received but for some reason have not sent in payment.  No one in our department would "beg" as you say to not post anything that was not the truth.  Give us a call take a tour of our 24,000 ft facility. The door is open.

I received word that a member of my business league got his article in the paper, FREE.  Several of us had complained, but he refused to pay, so they said "just keep it".

If you are contacted by any of these people, contact the publisher of the newspaper first.  There are many local options that are often cheaper and better.  The story about permentantly preserving your article is BS too.

Do bsiness in your local town, no with any of these telemarketer fools.

These guys kept sending me invoices and I called several times stating we did not want there plaque. The plaque arrived and they were notified we did not order it. For a month they called making threats that we ordered it yet they could not show any order and claimed it was verbal. Then they threatened me with legal action. They stated I needed to pay to send the plaque back at my expense or pay for the plaque. This company tied it again 2 months after the incident when we were in another magazine...exact same scenario but we sent certified letters to avoid the same outcome.

It took 6 months to get their collection agency to stop harrassing us.

Dear Ryan,

You are the same scumbag salesperson that lied to us when we never even ordered from you. Do not listen to this guy he is full of it.

People please be aware of these people I had never heard of them before. i was in the news paper back in Nov of 2010 all of a sudden a few days later i get a call from Kurt l. Koloszar, Jr (account executive) from in the news. He tried to sell me one of those ugly cheap plaques. I told him no i did not want a plaque. I told him to email me info about his company and pics of some of his plaques. Then he wanted my address. I provided my address so i could receive info in the mail about their company. Then he wanted to know how i would like for my plaque to look if i ever decided to buy one. i still said i didnt want one but if i did i wanted it to look so and so.  Om f**king Gosh! the next thing you know i receive an email stating.

Wed 12/8/2010 In The News - Confirmation Letter

Letter of Gurantee

Thank you for choosing In the News, Inc.

to create your distinctive, hancrafted plaque
Since 1897, In the News, Inc. has provided custom plaque and engraving services for national corporations, business professionals, sports organizations and many others across the nation.

Our entire product line is custom-crafted by designers using the latest technology and techniques to ensure precison and fine quality.

Your satisfaction is guaranteed, As a first time customer you will not be invoiced until you have received and examined the finished product. If you are not 100% Satisfied, you are required to Contact Our Customer Service Department within 10 Days of receipt.

Please Call toll free (800-548-3993 to request a Return Shipping label.

Again, thank you for choosing In the News Inc.
Your merchandise will arrive within a few weeks. If you would like to oder
additional products, please call us any time.

Thank You,
The Staff of In The News INc.                                                        This is not an Invoice

*In the News, Inc. plaques are not sponsored by
nor endorsed by the publishers of the articles
that are mounted on the plaques. In the News,
Inc. is not affiliated with any newspaper
or magazine publication


Then on the rest of the form they try to sell you a t-shirt, mouse pads etc.

and request for credit card payment..


I sent and email back a.s.a.p
RE: In The News - Confirmation Letter - 9******
Fri 12/10/2010
We did not confirm any orders.

Next thing you know i receive an email back sounding very forceful that they spoke to me and i confirmed it. Omg they did not here one time state i confirm a order with them.

The next thing i no is i come home from work and there is a big white box left on my porch. They did not request for nothing to be signed or anything. I took the box in the house and called Kurt immediately for a return authorization. Kurt just basically tried to blow me off because i told him how crappy that plaque look and that i wasnt paying for it and i wanted to return it. Kurt connected me to The return Authorization. Do you know i simply stated i wanted a return authorization and the chic told me that oh we cant do anything with the wood and you can keep it because we cant reuse it. So wtf am i suppose to do with that crappy mess. Use it to wipe my a**. She did not give me a return authorization. i told her that was the worst looking plaque i have ever seen. The only thing that look good on the thing is the name plate the rest of it is total garbage.  Since she didnt give me an authorization slip i offered to pay to ship that plaque back if they couldnt afford it. She still insisted that there was nothing they could do with the plaque and blah blah. Next thing i know a bill come. I call them again and tell them i dont want it. They still would not give me a return authorization. I still insisted that i would pay to send it back once again they say oh we cant recycle the wood. I tell them i dont want it and i am not paying for garbage. They tell me oh you dont owe any thing.   Well again on Dec 27, i receive a bill statement this time i filed a complaint and sent the rest to my lawyer.  To make a long story short dont give them any information. They will blow your phone up calling back to back and that is no lie.  Make sure you have your company phone recording on for when they state this call may be recorded for blah, blah. that means you can record the conversation too.

This company should not be allowed to do business in America. They do not care if you are military serving this country or not. They are cons and tricksters... They are located in florida the web address
is www. inthenewsonline.com.. STAY AWAY FROM THEM...

The person who called from In The News said he had seen an article about the work our company had done, enjoyed reading about it and wanted to follow up with the owner for an article he was doing on something similar. (Implying that he was a news writer, not a salesperson). It had been a huge project that took us a year so I fell for it.  What a liar.
I passed along his number to the owner and he called back only to find out it was someone selling plaques.  No thanks. What a time wasting jerk.  Guess we are lucky we didnt get an unwanted plaque in the mail

Hello,  

I am the community manager @ In The News Inc.  Our company started in 1987 is a privately owned buisness that employs roughly 90 people.  We offer a unique product that is 100% made in Ameria.  

Recently we where featured on Diane Sawyers Made In America program http://abcnews.go.com/WN/page?id=13917383 (go to Florida under Tampa to find In The News)

For 25 years we have offered a service to almost 1MM customers.  We will ship our 1MMth plaque sometime this year!!  We stand behind our product and our gurantee 100%.  I am glad someone put our gurantee on one of their posts as it goes out to every customer who agrees to look @ our product.  Although it is not verbatum and has been altered by the customer (which we hope it will be removed shortly)

We will not make anyone pay for somethig they do not like Period.  All we ask is you call our customer service department 800-548-3993 and ask for a return shipping label.  At that time we will make a determination as the best practice to get your item canceled.  

All our phone calls are recorded for quality assurance.  If we find there was fault we terminate the sales rep and gift the plaque to you.

We do offer redo's on all products shipped that have errors or mistakes.  We cannot help you if you do not call us.

If you have been contacted by In The News it is a legitimate company, the largest custom plaque manufacturer in the United States.  If you have a specific problem please contact me and we can resolve it quickly 800-548-3993 ext 3002 Brian Brady bbrady@inthenewsonline.com

Thanks

I've never had a bad experience with this company of course I choose to "LISTEN" to what the representative was offering before i agreed to anything.

I also received a phone call after an article was in our local newspaper about my team. After seeing these stories and seeing the prices, I will be making my own color photocopy of the article and putting it in a nice black glass picture frame from walmart for 1.96. Thanks.

This company is a rip off wanna be legitamite thieves.! I received my plaque with intentions to buy it if I was satisfied with their product I've called 6 times I have not received one call back I've called the extension you have posted I even went from 3000 to 3019 and every extension is a voice message if you don't believe me try calling and I can bet my life no one will answer your call. What type of a legitate business doesn't pick up the phone. My main concern on my plaque is that's name was spelled incorrectly but my invoice was spelled correctly wowwww. Don't fall for their sales pitch that you can return it if your not satisfied and if you even think about them making you a plaque they won't spell your name right you've been warned. I'm reporting them along with the picture of their plaque that was misspelled fortunately I recorded their conversation and my lawyer was present and dialed from his office and could not get thru. You've been warned about these scam artist.

When In The News says just call our customer service department and ask for a return shipping label, they are lying. We called them to return a plaque they claim was ordered by an employee who did not have authorization to make that kind of purchase. When we asked for a return authorization they said they do not do returns and we would have to pay for the plaque, but they offered to reduce the price to $89.00. They then sent our account to collection for the balance. They only reason they have reached 1mm plaques is by lying and cheating consumers.

Tried to find me about some plaque. I don't appreciate them calling family members trying to find me. Google works two ways folks. There is lots of bad press about this company.  Beware!  

I believe THAT'S GREAT NEWS is the one that spams people. Their telemarketer has no shame. I have seen scam alerts against THAT'S GREAT NEWS everywhere.

This company called me for the whole month. They pretended to be my local newspaper and asked me to buy some type of display, very expensive and they don't give up.

Read much?  He didn't pay because he didn't want the product to begin with!  Are you dense?!  Yeah, you're such a great company you don't wait for customers to come to you - you call and harass them and send them things they did not order!  Aaaaand you're SUCH a busy company that you have to troll complaints like you have nothing else to do.  Quality product and honest company - Yeahright.  Save your money folks.

Didn't you notice  Brian Brady posted that on 1 Jul 2010? Your about 8 years late and that guy is long gone, never to see your reply. Your right about one thing, reading is something EVERYONE should do, including when a post was made.