800-575-2273

I'm from the Montréal area. They have called twice. On the second time, they left a message on my answering machine saying that they are "American Express". It is more than likely an offer for their credit card.

American Express customer service - was legitimate call (not telemarketing).

No. It's not telemarketing. It's the New Accounts dept. of AMEX. They would only call you if someone in your house made an application and they need further info to process it.

WHY DO THEY NEED MY ACCOUNT NUMBER FROM MY EXISTING BANK IN ORDER FOR THEM TO VERIFY MY ADDRESS AND TO PROCESS  MY APPLICATION FOR AN AMERICAN EXPRESS CREDIT CARD?

I just spoke to the guy... they are collecting extra info to protect your identity...  they want to make sure it's not some scam to get a card under your name.. so they go in depth...  

They had emailed me based on the application I did, so unless they got my app, they wouldn't know it was crap and I made the request from Costco

No telemarketer

Hi Eric, I had the same story with you. Just wanna know if you get amex card after providing account number?

it's a scam - I have nothing to do with AE  - they don't
know me at all. Maybe I got some trav. cheques some
years ago, but no phone #, and in any case this came in
on a  business phone. I didn't answer, just looked it up in
Google and ended up here.
Thanks for the info!

hi if you have any additional informations or questions.please call 1-800-575-2273 within 60 days of the date on letter thank.

Yes it is American Express, for the new account opening department

Received a letter in mail box with exactly the same wording as the SMS above mentioned. Did not respond, Never asked for any application. Also they sent a registered letter with acknowledgment of receipt. I did not take it. It will be returned to them. I really think it is pure marketing.

Stolen private information? Never have had business with American express, but they call my husband asking me and sending me the letters

I received this call from American Express today regards to my recent credit card application (yes I did submit an application 2-3 days ago). They asked me for more information such as my age, which auto lease/finance I am with etc. to verify I really made the application but not someone else. Right after I answer these questions, they say my application is approved and will receive my two cards in 3-10 days (I never mention I apply a supplementary card for my wife but they knows I applied for two cards). I don't think it is a scam. But if you do believe you didn't make any application and still receive the call. It is possible your identity was used by someone.

I received a call today. I asked for th call back number and they gave me a reference #. Said it was AE following up on my application. Which I did submit 2-3 days ago.

Same thing. Letter by post and had to give my driving license info that were introduced in the system for verification and presumably sent back to AE. Letter confirmed that I opened an account with them and ID was necessary for verification. Called them to confirm, but didn't understand any more details about this issue. They don't give info, I didn't want to provide more info that wasn't written on the letter. On the letter my address is incomplete and  I didn't apply for an account in the last several months, but I did apply last year and was refused. I still can't say if this legit or scam.

This is definitely a scam.

This is a legitimate call. As others have pointed out, it is from the American Express accounts department. I was sceptical so I asked for a reference number so I could call back in. I provided the reference number to the inbound agent and spoke to a CSR about the matter.

Also got a call from this number. I answered it the 2nd time and there was just dead air, so I hung up and came to check it out.  I have not applied to American Express for a card and I won't because of previous experience.  I will not give out any information on finances, driver's license or anything else until I am absolutely sure who those people are.  I think it is a scam!!

This isn't a scam, it's the New Accounts department. If you're receiving a call from this number and aren't setting up an account someone has your social info.

I have just call AMEX on the number on my card and they have confirmed that 1 800 575 2273 is one of there numbers for new applications.