800-592-2000

800 area code: Toll-free
Read comments below about 8005922000. Report unwanted calls to help identify who is using this phone number.
  • 0
    Nstar 'Power Outage' Message
    Call was from NSTAR Residential and left a detailed (audio) message that electricity would be off.

    If you cannot ascertain the reason for your outage, or you have questions, you can call back NSTAR at 800-592-2000.

    To view the NSTAR: Residential Home Page - go to:
    http://www.nstar.com/residential/

    Caller: Nstar
    Call Type: Event Reminder
    • Caller: Nstar 'Power Outage' Message
    • Call type: Event reminder
  • 0
    Boston Holly
    Yikes, thanks ! they are threatening to shut off my power because I am sending them $100 to catch up on a $400 bill. What i don't understand is why they would offer to put me on a payment plan that would commit me to a year's plan @ $150 when I will be able to pay it off in a few more months.  They know I'm financially strapped and after having spent an hour on the phone with them, I told them I already participated in that plan and because it's a once in a lifetime offer to forgive 1/2 of my balance if I pay a certain amount per month, they said "oh, you're not eligible" .  they why are they calling and sending me letters offering the program again.
    • Caller: NStar Electric
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    Bruce_in_MA
    I got a call today from this number. Said hallo 3 times but now answer, except for the last second when my finger was already pushing the OFF button, I heard something on the other end. This is a typical telemarketer trick, to not start a new conversation before the old one is still in progress.
    Number 2, the caller ID was not NSTAR but "Unavailable", which points more towards a Scam.
    Number 3, I am not behind on my Nstar bill, so no reason to call me "to cut a deal".
    So - this stinks of Scam - so be careful!
    • Caller: Unavailable
  • 0
    Paul W
    I received a call from 800-592-2000 a few hours before a major snow storm.  I didn't pick up the phone, but the caller left a message.  It was an automated call from NSTAR Electric Company advising customers that a blizzard was expected and that power outages may occur. The message also offered advice about preparing for possible power outages.
    I am a customer of NSTAR.  
    • Caller: NSTAR
    • Call type: Event reminder
  • 0
    T in Texas
    I just received a call from this number regarding the winter storm as well. Except I do not live in the northeast. I live in Texas. How'd they get my number?
    • Caller: Nstar
    • Call type: Event reminder
  • 0
    Nicole
    Live in Boston, not sure who it is,, but we are getting lots of snow, do I will guess based on past posts that it is a winter weather warning regarding lost electricity. Prob nstar.
    • Caller: Nstar
  • 0
    Tzarita88
    | 1 reply
    Got a call from this number warning me of a "power outage" due to extreme weather.  I understand it's from Boston.  Excuse me, but, I live in New Mexico, about 80 miles from the Mexican border thousands of miles from Boston.  I've had lots of scam calls as well as stupid ones, but this one has to be from a company of idiots.
    • Caller: Nstar
  • 0
    not Michael replies to Tzarita88
    What's your area code?  No, don't post it here.  But if you lived in the north east, Boston or further up the coast, and you kept your phone number when you moved you might be getting calls aiming for that area.  So it could be a simple wrong number.  Or it could be a scam.
  • 0
    Vinny D.
    This could have been NSTAR advising of a power outage because I recieved 2 of them (after I lost it) 9 and 0 this am. It was down for a few hours. but obviously not for snow reasons but they are doing work on my street. I didn't pick up though.
  • 0
    Min
    Called 8:12 am on a Sunday.  Left no message.
    CID listed as "UNAVAILABLE"
    • Caller: Unavailable
  • 0
    Frank
    Received a call from 800-592-2000 about the impending snowstorm could knock out electricity. Was told to call this number if we had any outages.
    • Caller: Nstar
    • Call type: Event reminder
  • 0
    Paul-C
    Received a call from this telephone number. No message was left. I called the number back and it is for Eversource...formerly known as NSTAR.
    • Caller: Eversource
    • Call type: Event reminder
  • 0
    Marie
    Long voicemail from Eversource warning of possible power outages, but Caller ID says UNAVAILABLE. Company can spend untold millions on unnecessary rebranding but can't figure out Caller ID?
    • Caller: UNAVAILABLE
    • Call type: Event reminder
  • 0
    Steve in MA
    Caller ID says "UNAVAILABLE".  They leave a message.

    They say they are Eversource (formerly known as NSTAR).  They leave a message about power outages that matches up with what is actually going on.  So in my case, the call is what it claims to be.

    I call them up later and ask why they spoof their caller ID (the default CID is of the form (xxx) xxx xxxx).  I receive assorted gobbetly goop from the operator.  "UNAVAILABLE" took effort.  I suspect they default to "UNAVAILABLE" so when they are calling about a late bill, people will take the call.  They continue to use this default CID for benign uses such as power outages.

    I suggest a more reasonable CID.  A reasonable choice would be "Eversource".  The operator says she will pass this suggestion along; I am not sure if I believe her.
    • Caller: Eversource (formerly known as NSTAR)
  • 0
    El Samito
    Just got a call from this number and is from Eversource Electric to warn about possible power outage due to improvements they are going to do in the middle of the night.
    • Caller: EVERSOURCE
    • Call type: Event reminder
  • 0
    Rebekah In Ma
    Caller said they are national grid power company and they are letting me know that in 45 minutes they will be here to shut off my power for non payment. The guy stated my address and I was told to call this phone number 844-257-1142 to pay it before they come here. BUT I don't have National Grid and never have. He was very rude and started to yell at me when I asked him for the number again. I didn't even bother calling the other number he screamed at me and I just hung up.
    • Caller: Scam
    • Call type: Scam suspicion
  • 0
    CC
    Said hello, someone speaking spanish. I don't speak spanish. If this is Nstar as others reported what are they doing calling Georgia? They do not operate here.
    • Call type: Scam suspicion
  • 0
    Kevin S
    Received call, I didn't answer it and they didn't leave a message.  I don't have NSTAR as my power company, I live in Georgia.
    • Caller: Probably NSTAR
    • Call type: Scam suspicion
  • 0
    Ortiz
    Received a call from NSTAR telling me they are going to cut my electricity due to a non payment. They are not my electricity provider..
    • Caller: NSTAR
    • Call type: Scam suspicion
  • 0
    CP
    | 2 replies
    Number is Eversource which we don't use in our City. Obvious scam after last week gas explosions just north of here. No voicemail but marked urgent. Local Police Department sent out an email alert about these jokers and told never to answer as they chase them down. Scammers in time of emergency - SHAME
    • Call type: Scam suspicion

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