800-724-9093

Caller has its caller ID blocked and they did not leave a message. The phone number they called is a dedicated private line that only 3 people know the number to, and this caller wasn't one of them. So it has to be a spam or scam caller calling random numbers.

Called and caller ID said it was ADT LLC - however, it hung up and the number doesn't show up online as an ADT number. it's a scam

Caller ID says the call was from ADT Security so I answered - nobody there, then I kept hearing a ringing phone.  I hung up and tried to call the number but it never went through.  Definitely a scammer!

Caller ID showed ADT and 800 724 9093. I answered while it was still ringing. No one there. I got a dial tone in less than a minute. We have an ADT account so I called the number back. There was a recording telling me the call would be recorded. Then a live voice told me the same thing It was a young sounding woman's voice. She said there was a mandatory update to my system that required a service tech to come to my house. She wanted to set up a date for the service. I told her I didn't want an update, mandatory or not, and I hung up.

Got a call today, 2/4/2021 & I heard a message that the call is recorded. Then a live man's voice came in & told me that my cell phone provider is doing update to their system & that he wanted to setup an appointment to go to my house & change a receiver on my ADT pad.  I told him that I am not aware of any updates & since he did not even ask for my security password, I bluntly told him that he is a scammer.  He gave me his name as Andrew L & that his employee ID is 156174.  I asked for his number so I can call back. So, I then called the correct ADT phone that I have on file & requested to have an employee ID validated for me.  The true ADT person informed me that the call that I received today did not even register on their system, so she asked to beware of scammers.

You arranged an update and then looked up the phone number? Why? If you didn't trust that it was ADT, why didn't you look up the number first?

3 calls received in last 3 days. When I answer no one says anything and then it disconnects

Call ADT back at a known good number. They need to replace the cell phone module because of changes in the cell networks.

this number called me and when I answered the phone rang like I was the one calling them.. Read the comments and called ADT and they said their records showed no one at ADT called me. Also the number does not show as the same as ADT 800 number I have on record.

My phone rang, I answered, then the phone acted like I made the call by ringing. Then a lady said she was from ADT and hung up,

received call with ADT SECURITY  on caller id. since i have acct i answered ,the call was transferred to a ringing phone. it rang for 10 times no one answered. hung up ,but checked here to see if not scam

Called me, but I don’t have an ADT security system.   Hmmm… scammer?

Received call from this number but no message. ADT is doing an update for the 5G towers. They say you're monitoring may not work if you don't have it but my advice is to make appointment directly with ADT and not the people that call you on the phone . I also receive a card in the mail about this every week from ADT. Scammers are taking advantage of this I'm sure . The phone calls come in almost every day. I can't imagine the real ADT bugging you that much.

Valid ADT caller.  I called the number right back and it is an ADT line.  I also received a card that they were upgrading their system last week so I was waiting on a call from them.  They did ask for my password before they started giving me info and thanked me for being a customer for 12 years which IS correct.

Thanks for confirming that this is not ADT.  I received a call from them several weeks ago, not from this number, and they did not ask me for my password.

I received a call saying they need to upgrade the cellular part of my system. Something felt fishy, so I said this wasn’t a good time and asked if I could schedule it online later. When she said no, I asked for a number for me to call ADT back. She said 800-724-9093,  but again, something in her voice felt off. I checked my email (because I did remember seeing something about that), and ADT does schedule online.

It may be ADT. I dont care if they need to upgrade my system. Strangers arent coming into my home in the liddle of an unresolved pandemic! Are businesses crazy? Just because they want our money, Im not endangering my health or safety for their profit.