8008669900

Robo call from 816-450-1002 claiming to be from Citi Bank and looking to speak with an Olivia, asked for zip code verification to confirm identity, if you just any random numbers on your phone and pound it states everything is confirmed and will pass you to a rep. While on hold, the automated system gives the number 1-800-866-9900 to call should the call be disconnected. When I reached a rep, I asked for this business number to be removed (as they have called in multiple times to my place of work) and that no one by the name of Olivia is even connected to this phone number. My call was placed on hold again and I was passed to a manager in the escalations department where I once again explained the matter of having this business number removed due no one with that name being connected to the number. The escalations manager then placed me on another hold to "look up" things, after a brief hold, the claimed the number is now removed from their systems. We'll see if that's legit or not.

It was legitimately Citibank on a legitimate account concern