800-986-3806

Do NOT call this number! It launches in a full-screen browser window, and plays a sound file stating "Windows System Warning"!! Do NOT click anywhere in the active window! It WILL install spyware. Shut down your computer if you get this!

Thanks for  heads up on this! Just happened to me too!

Claims to be "the most loved tech support" and uses fake virus warnings compelling users to call the number. Do not call.

This number was displayed on my laptop.  I did not cal it.  I decided to look more and knew it was a spyware or malware.

This appearaed on my computer screen.  I couldn't shut it down, no matter how harad I tried.  I did call the number, but did not allow them access to my computer, or pay the $99.95 for them to "fix" my computer before it crashes (the man said).  With nothing left to do, I shut off my computer overnight.  When I turned it back on, and when I went onto AOL, there it was again. I shut it down again.

How do I get rid of it, so I can use my computer, and go onto AOL??

Or is AOL the problem??

Thanks.

If you see the message ONLY with your browser,
-- google "browser hijack", and try some of the solutions seen there.

If you see the message pretty much all the time,
-- download the anti-malware program from malwarebytes.com (or another legitimate site)
-- run it
--  Make sure you check the boxes that say "PUPs" (Potentially Unwanted Programs)

If none of that works, you may have to visit your local computer repair shop, or restore your system from a backup created before you saw the "virus warning".

DO NOT CALL THAT PHONE NUMBER!

I stupidly called the number trying to get the issue resolved. The guy told me there was a csrss.exe file on my laptop and his team would erase. I stupidly let him access the comp to erase the file. When I restarted the computer, the csrss file was gone, he said the "hackers" were still trying to retrieve information, then he had me hold, nothing happened, so I hung up. I immediately changed passwords on a bunch of different accounts, erased my browser history, quarantined a couple of viruses and later restarted my computer. Do I have anything to worry about at this point or is my computer safe to use now? Any help/thoughts would be appreciated (currently on my phone). Thanks!!

"... he said the "hackers" were still trying to retrieve information ..."

If your computer had any information relating to access to your bank/credit union, including credit and debit cards, you need to go and discuss this problem with the bank/credit union; you might have to close those accounts and cards and start a new account. Because that is the information they were looking for. Also, they probably were trying to install malware that would allow them a Man-In-The-Middle (MITM) attack later on. For a long time, the Zeus Banking Trojan was very common and was updated frequently by the criminals to evade detection.

There still might be malware on your computer, and if it is a keystroke logger, that software can record every keystroke you make, which means it could have still recorded all your new passwords and sent them on. "Viruses" does not describe what the malware does.

To really get rid of malware, you have to reinstall the factory software and start all over. That is usually what small computer businesses do when someone brings in a malware-infested computer. It takes an enormous amount of time trying to scrub out all possible malware.

I mean when I changed the passwords I did it on my phone, not my computer. I haven't logged into my bank account on my computer since. I also changed the password on my computer. Everything seems fine on there now, so I wonder if I stopped them in their tracks. Does that help any or should I get the computer inspected?

Got this message on my laptop, I stupidly clicked it, nothing happened. Called it, knowing it was a dumb malware. They called back with a different number and I blocked both numbers. I shut down my laptop, anything important I should do or I need to know?

Omgosh me too, when I asked if he was Microsoft official center he got mad at me and said he would transfer me to Microsoft, his tone and demeanour tipped me off, like he was trying to bully me into answering questions. I hung up and they called back. Wow! That's crazy.

do not call

these people are cyber criminals

phone number of scammers  1800-986-3806

Domain Name: ERRORSCRIPT.NET
Registrar: GODADDY.COM, LLC
Sponsoring Registrar IANA ID: 146
Whois Server: whois.godaddy.com
Referral URL: http://www.godaddy.com
Name Server: ALEC.NS.CLOUDFLARE.COM
Name Server: SUE.NS.CLOUDFLARE.COM
Status: clientDeleteProhibited https://www.icann.org/epp#clientDeleteProhibited
Status: clientRenewProhibited https://www.icann.org/epp#clientRenewProhibited
Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
Status: clientUpdateProhibited https://www.icann.org/epp#clientUpdateProhibited
Updated Date: 19-jun-2015
Creation Date: 18-jun-2015
Expiration Date: 18-jun-2016

This number appeared on my screen with a voice message to call. I just signed off my computer.