801-477-5521

this is one of the Microsoft Scam numbers..where they want to "clean a virus" off your MS Operating System. They claim that my (or your) MS operating system is sending error messages to MS and it is caused by a virus. Do not let them download or access your system. it is a scam

http://www.maravis.com/have-you-fallen-for-the-microsoft-support-phone-scam/

Exactly. These callers are becoming viral themselves.
These are scum sucking criminals. There is no way that they can trace error messages from your PC and know what your phone number is. DO NOT FALL FOR THEIR SCAM!

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.consumer.ftc.gov/articles/0076-telemarketing-scams

I do have one question for these scum sucking filthy untouchables, "Jab tu paida hua tho aagey se ya peechey se nikla tha chutiya?"

They sent my wife an email stating they’re from NORTON LIFE-LOCK and wanted to renew a yearly subscription.

More than likely a refund scam. I have been getting those constantly for several years.