805-637-7249

It's T-Mobile's voicemail number. It could show up in your statement because you were retrieving your voice-mails.

I have been in Egypt since Sept 2007 and my bills have been outragous, they first blamed it on my regular bill and the features I had on it.I then lowered it to the lowest plan,, still too much, next took off my t-zones and my text package,never use it at all except to send an occasional test to my sons and it's still outragous. When I called them about it they said it was due to my voice mail and even if I didn't answer the call or ck my voice mail I was charged if anyone even lift me a message, so what to do,, i took off my voice mail. This month I got on line and looked at my bill details and saw at least 32 calls(don't know if they are incomming or outgoing)that I was billed 1.99 each for to an 805-637-7249,some of the calls were even in the exact same minute of each other.I have never received a call from anyone or called anyone, I am aware of the international fees and don't use it except as emergency and to text. My current bill is 259. and not one single call have I made.This has gone far enough,i have a phone plan with 300 minutes that I of course can't use international, no text pks, no t-zones and now no voice mail. all that i have is a HUGE BILL  for little to no service.I called last month too and they would not issue me a credit at all.I can't get out of my contract until Dec 2008 or of course I will be charged a 200.00 fee !! If you have any suggestions please email me at Lalfaro_20_61@hotmail.com. You of course can not call me because I can't answer my phone. Isn't that crazy???

I have been in Egypt since Sept 2007 and my bills have been outragous, they first blamed it on my regular bill and the features I had on it.I then lowered it to the lowest plan,, still too much, next took off my t-zones and my text package,never use it at all except to send an occasional test to my sons and it's still outragous. When I called them about it they said it was due to my voice mail and even if I didn't answer the call or ck my voice mail I was charged if anyone even lift me a message, so what to do,, i took off my voice mail. This month I got on line and looked at my bill details and saw at least 32 calls(don't know if they are incomming or outgoing)that I was billed 1.99 each for to an 805-637-7249,some of the calls were even in the exact same minute of each other.I have never received a call from anyone or called anyone, I am aware of the international fees and don't use it except as emergency and to text. My current bill is 259. and not one single call have I made.This has gone far enough,i have a phone plan with 300 minutes that I of course can't use international, no text pks, no t-zones and now no voice mail. all that i have is a HUGE BILL  for little to no service.I called last month too and they would not issue me a credit at all.I can't get out of my contract until Dec 2008 or of course I will be charged a 200.00 fee !! If you have any suggestions please email me at Lalfaro_20_61@hotmail.com. You of course can not call me because I can't answer my phone. Isn't that crazy???

Yes, It's T-Mobile's voicemail number.

I was in Brazil and I tried to use the voice mail  number 1 805 637 7249. It never worked. T Mobile charged me $11.96 for doing this and the number never worked. Besides this there was probably $1000 worth of illegal charges for calls I never made. This happened to a friend of ours and Verizon caught these illegal calls, red flagged the phone and dropped the charges. T Mobile won't listen to us. Take warning. I'm writing action line and the FCC and anyone else who will listen. If this has happened to you...email me at bfdplace@yahoo.com

Hi, I just got charged these ridiculous charges. I have about 78$ in charges I refuse to pay. They are on my fathers line, he never makes any calls, he doesn't even know how. All calls that he makes or gets are from people he knows. This is [***] up. There is no way I'm paying this. NO WAY! Let me know if you have any suggestions. I have been with them for about 4 years. I refuse to pay.

I have just found out that this is happening to me and my husband. I talk to T-mobile till I was blue in the face but they would not remove the charges.

my husband is in the Netherlands and he keeps getting called by 1-805-637-7249 and never picks this call up. he called me to see if I could find out who this number belonged to. With lots of searching i type this number on google search site and found out that it belonged to T-mobile who We have been a customer with for the last 5 Years. I called them up and asked them why my husband keeps getting called by this number and we keep getting charged for these roaming charges. They told me that he is
making the calls to this number. I talked to them until I was blue in the face but they will not remove the charges from my bill. They somehow have figured out to code this as a outgoing call from his phone, instead of a incoming calls, they told me if I could proof that it was a incoming calls I would be refunded, I'm not sure how I'am going to do this, but I certainly will try. This has been going on since July 17th. What I have done is have T-mobile block all messages into his phone.

I was in Kenya in August 2008 and know from other international trips that I can't retrieve voicemail when overseas. I may have tried accidentally once but ended up with 8 charges to this voicemail number totalling $50. Haven't called T-Mobile yet, but will shortly. I also got another charge called "RIM Blackberry" for $36 that makes no sense to me. I hope T-Mobile will be more accommodating than with others...

I had a similar issue. I was in South America and saw the voice mail indicator on (my phone was on in case of emergency). I was expecting an important voice mail, but did not want to pay the outrageous roaming charges, so I started researching for ways to retrieve voicemail from a regular landline (I mean if regular phone service can do it, why wouldn't cell phone service do it...wishful thinking). I ended up trying this number, which I found in T-Mobile's website, several times, because the machine kept asking me for a PIN which I had no clue about. Finally I figured it out and was able to get my VM, so I figured this would work like a charm going forward.... until I got my bill charging me 2.99 for each call to that number. I could not understand why T-Mobile would charge me for calls that I made from a landline (or how they could even know about the calls). My guess is when I made each call, since it was a VM gateway, it would ask me for my mobile number and from then they would creatively (or mistakenly, depending on your personal opinion of cell phone carriers) make that show as an outgoing call. I called them and told them I could not understand how those calls would end up on my bill. They spent a couple minutes "investigating" (not sure what there was to investigate) and came back saying they would refund me all calls to that number this time (it wasn't a lot, about $56), but that they thought this was weird and that if it ever happened again they probably would not be able to refund me. Obviously, there is no way I am using that gateway again and will have to go back to wait to check VM until I get back to the US.

You would expect from a customer oriented organization they would develop and easy way to check VM from abroad w/o roaming charges, but then again the big assumption here is that they are a customer oriented organization.

I too have gripes about what I call Trash-Mobile (that's what the T stands for).  I know this is a late reply considering you said you couldnt officially end your contract until Dec 2008 (and I'm writing this is Jan '09) but for other readers, the only solution is to have someone else take over your account.  You can officially switch the acct holders name if you go to a T-Mobile store.  I dont know what's involved, but here in New York on Craigslist I've seen many ads of peoples' posts offering to dump their carrier and asking for someone to take over the remaining contract that they no longer want to be in. When my contract expired, I kept T-Mobile, but I am not under contract with them.  I've been able to still use my phone regularly.  A friend told me that its better to NOT be under a contract with them because if anything goes wrong, you call up their Cust Svc and threaten to drop them entirely and as a result, you should find they're a little more accomodating. Good luck.

working on a cruise ship for a month. 6 of these calls at $4.99 each. !
insane

This is T-Mobile's voicemail.  When there is a busy or "no answer" the caller is forwarded to voicemail, 805-637-7249, FROM THE PHONE.  This is a forwarded call and is charged from the phone wherever it is turned on.  

The caller is talking from USA to your phone (wherever it is) and back to T-Mobile voicemail.  The return trip is billed by the minute at roaming rate on your dime.

If you're in Canada, you get billed from Canada back to USA.  If Egypt, you get billed for forwarding  from Egypt back to USA.  You can wade through your phone's menus and see "call forwarding" when busy, when no answer, and call forwarding in general.  This is a function of your phone.

Maybe T-Mobile can turn this feature on or off.  I tried to change it with my phone menu and it reverted back to 1-805-637-7249.

I'd recommend keeping your T-Mobile phone turned off when you leave the country.  Maybe use only text messaging.

805-637-7249 its your T-mobile phone trying to give you voice messages when roaming.....should read the international charges....turn off the phone is the only way to NOT be billed for these.....FYI.....

I've had the same roaming charges all over the world from t-mobile (S. America, Europe, Istanbul, China, etc.) I never make calls but want to keep my phone on in case people text me. The charges are outrageous and T-Mobile won't do anything about it. Like the other said, the only way is to keep your phone turned off while out of the country.

We just had a large bill with the same Roaming charge issue.
As we were overseas, we had the phone turned off most of the time, but we were charged with the Roaming charges (in our case $1.99/min.) for calls made to this number.

I just finished speaking with TIM (ID# 0732775) of T-Mobile's call center, and he stated that we definitely made all the 23 calls.
He lectured me that I should remove the International Roaming service, if I do not want the calls to show up anymore.

The bill shows the calls as an outgoing call, but that was proof enough that T-Mobile is doing this on purpose.  
As another post stated, even if you have the phone turned off, if you get a call it automatically goes into the Voice Mail service box.  Since we were in the International Roaming zone, T-Mobile charges us for the call transfer to the Voice Mail box.  T-Mobile still needs to pay the local phone company for using their network.

Needless to say, we cancelled T-Mobile.

I would advise anyone that uses T-Mobile to do the same.
Tim (ID# 0732775) would not even discuss about the possibility that they were wrong, since T-Mobile will not pick-up any International Roaming charges (whatever it may be).
I guess a German company like T-Mobile doesn't understand what customer service is all about.

Trouble is, all (GSM) networks are the same, it's how GSM works.

If your phone is on, and you are busy or don't pickup, YOUR PHONE will call voicemail in the states and connects the caller to it.

If your phone is off, but still registered to an overseas cell recently, it's possible that the same thing will occur, as the overseas network may connect you back. Same thing.

I can configure my G1 to not forward calls to VM when I'm roaming (call forwarding under settings). T-Mo can assist you in disabling VM while you're on vacation if you like on other phones. However, if you need voicemail it's just the way it works.

The biggest problem are the CS agents who can't explain this and then you all feel ripped off. Global roaming is a fantastic technical feat, and a slightly expensive one.

I'm in France and the voice mails incur both international rates and roaming rates if you DON'T answer your phone and it did ring. The best solution for a smart phone is to use the wifi at a local cafe and force the connection to go over the UMA (voice and texts). You do this by turing off your cell transmitter, for data services (email and web) to go over wifi only. The bad part is that you may be unreachable in between cafes. "Main screen, Options, Connection Preference = Wi-Fi Only" Fortunately they haven't tracked one's IP address to the country they are in yet, not sure why, they could. I check my cell phone (t-mobile) voice mails and return phone calls from my computer using a VOIP client like skype or callcentric. it's 100 times cheeper, same quality, but you need a netbook or rent a computer in a cafe.

On a Cruise to Nassau.  Didn't open the phone the whole time... but I was charged $23.45 for 6
separate calls......(Before I got to to this site I was e-chatting with a T-Mobile rep who said I called
another T-Mobile customer--- She didn't say it was T-Mobile itself.)   What a crock of CRAP...........This is as bad as the Wall Street crooks selling securities to many unsuspecting clients while 'shorting' them for
their own accounts.. No one has any ethics anymore.....As Gordon Gekko says  "Greed rules in this
short-sighted capitalistic society.

anyone know how to set call forwarding with t-mobile