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FTC Goes After Credit Card Robocall Scammers
 
11 Dec 2009
The Federal Trade Commission just announced its second major law enforcement effort this year targeting telemarketers who violated the Do Not Call Rule and other laws by making hundreds of thousands or even millions of pre-recorded robocalls to consumers. The cases announced target three groups that allegedly made robocalls to sell worthless credit-card interest-rate reduction programs for hefty up-front fees of as much as $1,495. At the FTC’s request, in each case, the court has issued an order temporarily halting the robocalls pending trial.

The three complaints announced today follow two filed in May that led to court orders stopping other telemarketers from using robocalls with deceptive claims about extended auto warranties.

According to the FTC complaints, Economic Relief Technologies, LLC, Dynamic Financial Group (U.S.A.) Inc., and JPM Accelerated Services (JPM) and related defendants made illegal pre-recorded robocalls to consumers, using names like “card services,” “credit card services” or “account services.” The robocalls allegedly claimed the defendants’ services could lower the interest rate on consumers’ credit cards.

In each case, consumers who pressed 1 after hearing the automated call were transferred to live telemarketers who allegedly misrepresented that consumers could dramatically lower the rates on their credit card. The telemarketers also said consumers would save thousands of dollars in a short period of time by lowering their interest rates and would be able to pay off their debts faster – for an up-front fee ranging from $495 to $1,495.

The defendants then falsely stated that if consumers did not save a “guaranteed” amount – typically $2,500 or more – they could get a full refund of the up-front fee. However, after securing the fee, the defendants allegedly did not negotiate lower rates on behalf of consumers and provided few refunds to those who were dissatisfied with the service.

The Economic Relief Technologies defendants also allegedly operated a related scam: using names like “Auto Protection Center” and “Warranty Services,” they tricked consumers into believing they were affiliated with their vehicle manufacturer or dealership, and falsely stated that the consumers’ vehicles’ warranties were about to expire.

The lawsuits allege the defendants broke the law by making illegal robocalls to consumers, and that their deceptive sales pitches violated the FTC Act and the FTC’s Telemarketing Sales Rule.

Additional charges include: 1) calling consumers whose phone numbers are on the National Do Not Call Registry; 2) calling consumers who had previously asked not to be called; 3) failing to transmit their caller ID information, as required; 4) “spoofing” or masking their caller ID information; 5) failing to promptly identify themselves, the purpose of their call, and/or the nature of the goods or services they were selling; 6) improperly abandoning calls; and 7) failing to make required disclosures in their robocalls.


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Comments
Rating: +1 DaFox - 11 Dec 2009Great news :D Reply  
Rating: +1 felix - 11 Dec 2009I recieve this phone call every day 2 to 3 times a day they told me i have a debt 5 year ago. i told them everything must send in writing but they never did how would i stop them their phone # is 1-866-761-3688 and 1-866-950-6542 Reply  
Rating: +1 jdlaughead - 11 Dec 2009Just got a call this morning from "Credit Card Services, and Hung up on them.  Glad they are going after this scum, a lot are also trying to Re-age old credit card accounts, that have passed the statue of limitations.  Don't say anything to them, just hang up on them, If you say anything to them, they will report you reactivated you old account.  These people are scum, and can be operating out of the Country. Reply  
Rating: +1 Keeps Calling every day!!! - 12 Dec 2009Please stop these idiots...I'm ready to get rid of the phone Reply  
Rating: +1 born yesterday - 13 Dec 2009I've had a dozen or more calls from "Card Services", and often press '1' just to waste their time.  I played 'stupid' with one guy until he caught on I was just stringing out the call - then he just cursed and hung up.  On another one, I asked the 'telemarketer' if she thought I was born yesterday and she replied "day before yesterday" and hung up. I continue to be amazed at how low some people can go chasing a buck. Reply  
Rating: +1 Nova - 14 Dec 2009I'm glad someone is going after these people.  I received seven calls from them within three days.  Whenever I'd block one of their spoofed numbers, they'd call back using a different number.  Toss them in prison with some rapists and mass murderers.  They'll REALLY find out how it feels to have their shower interrupted! Reply  
Rating: 0 Tim Fitzpatrick - 15 Dec 2009Let's hope this actually works.  I just got another call from them 5 minutes ago.  I was given the option to press "6" to be removed from their call list, but, when I pressed "6", nothing happened.  I get calls from them about once a month, on my "do-not-call-registered" cell phone.  My kids get the calls too.  They always preface the pre-recorded message with "President Obama...." making is sound more official.  REALLY annoying and deceptive practices.  I really hope they not only shut these people down, but give them jail time for fraud. Reply  
Rating: 0 Mike - 16 Dec 2009THIS IS GREAT! After pressing #2 the first zillion times they called me I finally started using #1 to politely ask them in person to remove me. Each time, before I have even finished my sentence they hang up on me. Reply  
Rating: 0 Jack - 17 Dec 2009The law suit didn't seem to interupt their operations very much. The charges were files on December 11 and I got a call from them today, December 17. Still using the same old scam and violating the Do Not Call listing. Reply  
Rating: 0 Me - 17 Dec 2009Have given or tried to give notice umpteen times not to call my number (I've been on the do not call list since day 1) but I get calls every day, sometimes more than once from CARD SERVICES 5125-961-5505.  Usually I do not answer but this is getting very old. Reply  
Rating: 0 Me - 17 Dec 2009Oops number should have read 512-961-5505 Reply  
Rating: 0 Dennis - 17 Dec 2009I just received a call about lowering my credit card rates from 516-000-9427. I feel that it should be made a felony and the responsible parties jailed for making these illegal calls. I am also on the do not call list. The prerecorded voice was sara. I keep receiving these calls and am tired of them. Reply  
Rating: 0 sickofcalls - 17 Dec 2009So now they are using the name "Sara" instead of "Rachel"

I agree. These people should be locked away with the key thrown away. I honestly don't think the calls will stop. They will just get new numbers and continue on with their scam. Reply  
Rating: 0 Me - 18 Dec 2009I am so done with these people, i have half a mind to take a hammer to my phone. Reply  
Rating: 0 sickofcalls - 18 Dec 2009The do not call list did not stop them. The Robo Call Ban that took place on September 1st did not stop them. The FTC going after them won't change a thing. They will stop for a while, but they will be back, only with different numbers. Reply  
Rating: +1 Simplegrinn - 18 Dec 2009Okay Everyone,

I have tracked down the Company today providing the Caller Id for these numbers and they are working with the FCC to stop them. They need our help as well to let them know the time and date and number that called you.

These are the numbers of interest to them:
1. 760-526-8590
2. 526-289-8179
3. 626-207-9102
4. 626-259-5558

HTM Caller ID
While TM Caller ID, LLC does not make any solicitation calls, we hold our clients to the highest standards and will quickly resolve your complaint.

"COPY AND PASTE THIS LINK AND CALL THEM AND ASK FOR DAVID"
http://www.tmcallerid.com/


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If you believe you have recieved an unwanted solicitation from telephone number belonging to us, please click the link below to contact our do-not-call specialist.
While TM Caller ID, LLC does not make any solicitation calls, we hold our clients to the highest standards and will quickly resolve your complaint.

[Click here to email our DNC Specialist]
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NEWS
Dec, 2008

As a result of a new complaint-resolution initiative and active enforcement, TM Caller ID, LLC posts a 70% reduction in consumer complaints for its clients.

Manage Your Call Center's Caller ID

Our easy-to-use web interface makes it simple to manage your call center's caller ID requirements. Easily and quickly update the caller ID to reflect your client's needs.
Comprehensive reporting tools keep you up-to-date with number of caller ID queries, caller ID history and more.
We also help keep you in compliance with FCC do-not-call rules by providing IVR services as well as compliance tracking and list scrubbing through our strategic partnerships.
Copyright © 2008 TM Caller ID, LLC   Template design by Gen Designs Reply  
Rating: +1 AWESOME - 18 Dec 2009THANK YOU FOR YOU DILIGENCE IN STOPPING THIS! Reply  
Rating: 0 IntrusiveRoboCalls - 18 Dec 2009There are a long list of these numbers and they usually have 000 in the number:

305-000-4829
407-000-5938
407-000-9318
407-000-9437
407-000-3136
407-000-7943
305-000-9427

I have seen more posted here but that is a short list of them. Reply  
Rating: 0 Suzanne - 18 Dec 2009I've been getting these calls as well, from 954-000-4173. Reply  
Rating: +1 stevenw - 19 Dec 2009So not only are these guys being sued for blatantly committing  pretty much every possible violation of the law a telemarketer can commit, there are actually federal court orders restraining them from making further robo calls as well, yet they are still doing it!    They don't care they're breaking the law; they don't care they're violating court orders and they don't care if the FTC is suing them.  Why?   Because the worst they face is a series of fines that are so miniscule compared to what they are making it's more of a joke than a punishment.    These crooks have to be prosecuted criminally and be subject to serious jail time or they will never stop.    Nothing else will have any impact on these sociopaths. Reply  
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