844-240-2234

wanting to terminate email account.

received this e mail today, supposedly from Outlook e=mail support:

Dear Customer,

Due to our fraud prevention policies, we have decided to terminate all suspicious email accounts by April 10,2020.
If you wish to continue using this account please contact fraud prevention department on 1-844-240-2234.

If you think this is mistake, please call and prevent this issue before suspension. Call 1-844-240-2234.

Support Team
1-844-240-2234

received email from "outlook" about email account termination - this was the "customer service" listed in the email. Said they would terminate suspicious accounts on April 8. I found the notice in my spam on April 9.  Account is working OK.

Email saying my account would be suspended by April 10th and to call this number.
Header was not from Outlook.
Fraud and DO not call the number in the email.
It's all spoof.

Same as above - want to suspend my account

This is an older scam - the emails are usually addressed to "Customer."  I would like a bit more personal attention than merely "Customer" if they are going to cut me off with one day warning!

I am guessing this is a phishing scam, but they might be demanding some sort of payment too.

I received this email in outlook

Dear Customer,

Due to our fraud prevention policies, we have decided to terminate all suspicious email accounts by April 8,2020.
If you wish to continue using this email, please contact fraud prevention department on 1-844-240-2234.

If you think this is mistake, please call and prevent this issue before suspension. Call 1-844-240-2234.

Email quote

Hello,
We Have Detected Unusual Activity With Your Windows Account on Your  Computer.
Login Has Occurred on 04/14/2020 @05:03 AM EST From IP: 14.25.38.12 Geo Location Found: Eastern Russia.

If this Was Not You Please Call the Windows Security Team at 1-844-240-2234.
(Be at your computer)

Windows Security Team
1-844-240-2234

You can safely ignore/delete the message. Microsoft would never send you a message asking you to call them. This is nothing more then a scam to get personal information and/or steal some money from you. They want to gain remote access to your computer to get your personal info and can hold it ransom by changing the password and lock you out.

Message from Microsoft:

Quote:

Remember, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you.

Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as Teamviewer or Fastsupport) to install Remote Access software that will let them access your computer to pretend to fix it. Once you do this, your computer and your personal information are vulnerable.

Do not trust unsolicited calls. Do not provide any personal information. Do not allow them access.

Protect yourself from tech support scams:
https://support.microsoft.com/en-us/help/4013405

Quote:

From Microsoft:
If you have been contacted by someone claiming to be from Microsoft and felt it was a scam, you can help us stop these fraudsters by reporting all information about your interaction with them.

https://www.microsoft.com/en-us/reportascam/

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Never allow anyone Remote Access unless you know them to be reputable and you contacted them first! Scammers can lock you out and hold your computer ransom with Syskey (Microsoft SAM Lock Tool).

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Help spread the word and prevent someone from becoming a victim.

Fact:

• ANYONE who calls or emails you and says your computer called/contacted them is a SCAMMER.
• ANYONE who calls or emails you and says your online server called/contacted them is a SCAMMER.
• Windows Operating System licenses do not expire.
• ANYONE who calls or emails you with a message about your computer having illegal activity, is a SCAMMER.
• Apple will never, ever call you about alleged suspicious iCloud activity.
• Microsoft error and warning messages never include phone numbers. ANY Tech Support Warning pop-ups you get while accessing the internet asking you to call a number or visit a website, is from a SCAMMER.
• Web Browsers DO NOT have the ability to determine and warn you your computer has an error. They can only warn you about a potential malicious website. A Browser is software that allows you to surf the Internet, not diagnose a computer or phone.
• ANY Tech Support company that insists you need their services because of some error, outdated software or tries to convince you that you need to allow them remote access is a SCAMMER.
• Nobody could possibly know if your computer or devices have an issue unless you tell them or gave them access.
• Tech Support companies DO NOT call or email to give out refunds because they are "going out of business", or to "cancel a subscription".  Companies DO NOT give refunds unless they have to.
• Companies DO NOT call to inform you that your subscription will be charged if you don't call back, only SCAMMERS do that. If you have a subscription with someone, they automatically charge you until you cancel it and they don't give a refund.
• Only a Scammer would want Remote Access to give a Refund.
• 3rd party Tech services DO NOT include Email account repairing or password resetting, since they can not access the email server unless it belongs to them.

Please read about how Tech Support Scammers operate the scams and warn everyone possible about them.
https://en.wikipedia.org/wiki/Technical_support_scam
TrendMicro FAQ on Tech Support Scams
How Tech Support Scams work
Microsoft -  Protect yourself from Tech Scams
Apple -Phony support calls, and other scams
FTC - Tech Support Scams
Tech scams - Fraud.org
Norton - Online Scams 101

Never trust a caller who wants to "help your computer" for any reason (unless you contacted them first), as they are only going to scam you. If you need Tech Support, you should contact a reputable local service.