844-258-2460

this is not a legit company....scammm

My elderly parents just called me. They have a new Mac, and when my father turned on the computer today, he got a msg that "Your computer is infected with a virus!" It listed this number as tech support to get rid of it. Otherwise, his MacBook was locked.

*To be clear, no one called my father. Instead, he was locked out of his computer and called this number in hopes of getting this company to fix his MacBook. I'm afraid that this company took advantage of him (my father already gave his credit card information, unfortunately).

The company is SK Tech Inc. Here is its address, although the website mentions an "Indian IT" group (and the person my father reached had an Indian accent):
Sat Kartar HK Ltd
Leveol 12, Infinitus Plaza, 199 Des Voeux Road Central, Sheung Wan, Hong kong
Toll Free No. 1-844-258-2460
support@sktechserve.com

Yesterday, 29 April, an elderly friend opened an email from someone posing as me and the same thing happened.  They called the number and gave credit card info. The "company" knew who they were when they called and supposedly fixed the problem and sold them new security suite/warranty. I am trying to advise them on what they should do next. Any info appreciated.

This number asked for $159.00 to release a lock on my daughter's Verizon tablet.  Is this a scam?

My elderly Mother was also scammed by this. On her Mac, she opened FireFox and received the "Your computer is infected with a virus!" message that also contained a contact number (1-844-258-2460) to call in order to remove the virus. They charged her $250.00 and she allowed them access to her computer.

At time of a change in Internet services, technician added lap top to wireless router.    Message appeared stating  computer was at risk.    Stating bank accounts could be at risk.   Thinking this message was from from my new service went along and called phone number listed.    Person with Indian accent sounded honest.     Followed his instructions,  he talked me into his service for two years.   Called my bank to stop the debit card purchase.    Bank is looking into this fraud.

# to call was 1 888 993 4790.  Alert fraud continued to voice on my computer.  I called that # and they cleaned my computer,etc.  I asked several times if it was a fraud and they said Microsoft geek. The number they gave me to call them and the number they called after they cleaned my computer w\as 1 844 258 2460, caller ID identified as Auguall BP 0 Ser.  When I received the e-mail of my credit card charge for security protection it says it is in Chinese currency.  I called my VISA, had my card cancelled and requested dispute of charges.

My computer was frozen by this company, which I didn't realize at the time $200 later it was then cleared . This company www.geek247.us are scammers out of China.

I just did this and I feel so stupid.  Help!!!! What to do now?????????  I called them
I gave them control.  I watched them install. From the AV help center.

In this situation running anti virus software will not help. Your computer will need a complete reinstall of the operating system. If you cannot do it take it to a LOCAL computer repair shop. Tell them what happened. In future NEVER let anyone inside your computer but you, and local repair shops.

That is simply not true.  You have no idea what you are talking about.  That poster should take their PC to reputable brick and mortar shop to have the machine evaluated.

With a Mac (as the OP had) all you need do is Force Quit the offending program, re-open said program and go back to work like nothing happened. If you want, you can go further by clearing history and cache, repairing permissions but, I've never found it necessary.

The caller scammed me for $200.00, geeksquad247.org computer support.  Two weeks ago they attempted the same scam but did not accept it.