844-673-1706

SCAM ALERT! This is a Purchase / Subscription / Refund Tech Support Scam !

Scam Email wrote:

GEEK SQUAD
Payment Processed
300.00 USD
Invoice No: 4248-8945

Dear Customer,
Your order for Essential-Ultimate has been successfully processed as per E-Sign done by you during initial purchase. you can find it along with other information in your account.

Your Order Information
Auth ID: #AU98370-12891
Transaction ID: #6541-9854
Payment Mode: Auto Debited

If you have any questions or concerns, please do not hesitate to contact us on given number  844.673.1706

• You have the option to stop receiving email for your subscription renewals.
• If you have opted out, you can still view your receipts in your account under Purchase History.
• Your package will be activated once your log into your account
• Your system will be protected 24x7 using our software

This is a typical refund scam. No company EVER charges someone, then contacts you to dispute or cancel/refund it.  The message is to get you to call and they will pretend to give you a refund, but it is just a trick to get access to your computer.


Scammers want to connect to your computer with remote access, asking you to connect  via a website or download it and give them access. They will lie and say it is a "secure server" or similar to gain your trust in letting them on your computer. They will say you need to fill out an online refund form, then ask you to log into your bank. They pretend to give you the refund, but more than the amount stated. Then they manipulate the HTML to make it seem as if they over paid the amount and want you to reimburse it back by getting gift cards. No money is ever really transferred, but they act as if it was.

Banks transfer money bank to bank direct and never involve a person's personal computer! No business would ever ask you to go get Gift Cards as a payment method and ask you to stay on the phone the whole time. ONLY SCAMMERS DO THAT!!

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Only a Scammer would want Remote Access to give a Refund.

Never allow anyone Remote Access unless you know them to be reputable and you contacted them first! Scammers can lock you out and hold your computer ransom by changing your username password or with Syskey (Microsoft SAM Lock Tool).

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Help spread the word and prevent someone from becoming a victim.

Fact:

• ANYONE who calls or emails you and says you have been charged for something, offering a refund is a SCAMMER.
• ANYONE who calls or emails you and says your computer called/contacted them is a SCAMMER.
• ANYONE who calls or emails you and says your online server called/contacted them is a SCAMMER.
• Windows Operating System licenses do not expire on store bought personal computers.
• ANYONE who calls or emails you with a message about your computer having illegal activity, is a SCAMMER.
• Apple will never, ever call you about alleged suspicious iCloud activity.
• Microsoft error and warning messages never include phone numbers. ANY Tech Support Warning pop-ups you get while accessing the internet asking you to call a number or visit a website, is from a SCAMMER.
• Web Browsers DO NOT have the ability to determine and warn you your computer has an error. They can only warn you about a potential malicious website. A Browser is software that allows you to surf the Internet, not diagnose a computer or phone.
• ANY Tech Support company that insists you need their services because of some error, outdated software or tries to convince you that you need to allow them remote access is a SCAMMER.
• Nobody could possibly know if your computer or devices have an issue unless you tell them or gave them access.
• Tech Support companies DO NOT call or email to give out refunds because they are "going out of business", or to "cancel a subscription".  Companies DO NOT give refunds unless they have to.
• Companies DO NOT call to inform you that your subscription will be charged if you don't call back, only SCAMMERS do that. If you have a subscription with someone, they automatically charge you until you cancel it and they don't give a refund.
• Only a Scammer would want Remote Access to give a Refund.
• 3rd party Tech services DO NOT include Email account repairing or password resetting, since they can not access the email server unless it belongs to them.
• ONLY scammers ask for gift cards and NOBODY would ask you to go to the store while remaining on the phone while you do.

Please read about how Tech Support Scammers operate the scams and warn everyone possible about them.
https://en.wikipedia.org/wiki/Technical_support_scam
TrendMicro FAQ on Tech Support Scams
Microsoft -  Protect yourself from Tech Scams
Apple -Phony support calls, and other scams
FTC - Tech Support Scams
Tech scams - Fraud.org
Norton - Online Scams 101

Never trust a caller who wants to "help your computer" for any reason (unless you contacted them first), as they are only going to scam you. If you need Tech Support, you should contact a reputable local service.