844-811-8888

I got a message on my Mac Book Pro that my security was at risk and to call Microsoft with this number. I called the REAL Microsoft and was told that this number is bogus. They will not ever send a message to a computer. BEWARE!

I got a message on my MacBook Pro that my security was at risk and to call Microsoft with this number 844-811-8888. I called the REAL Microsoft and was told that this number is bogus. They will not ever send a message to a computer. BEWARE!

I received an alert on my computer that it was infected with a Trojan virus. The alert had this number for me to call for assistance. As my computer was shut down, they had control of it. So my being unaware of these people being not on the up and up. I called them because I was in a desperate situation. After trying to extort money out of me, they hung up on me. They probably would have gotten to me, but I didn't have any money. When they kept transferring me to different agents with different prices for their service. I knew then that they were not honest. They completely took control of my computer. These people are very good at what they do, but very dangerous. They need to be stopped, beware!

>> They completely took control of my computer. <<

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams
https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

~~~~~~~~~~~~~~~

Please reply to this post, to let us know you read it, or have taken suitable actions to protect yourself.

I received on alert in my computer that is was infected with a Trojan virus and to call for tech support immediately. I call the number listed and allowed the scammers to access my computer for repair. They advise not to use my cell phone or any other devices in my house because this cybers were monitoring me via wi-fi as well.  After allowing them to be in my computer for about 40 minutes. They call me via cell and informed me the computer was fix and it wa going to be $580.00 the method of payment was check payable to Peler Tech LLC and that a representative from FedEx was coming to pick up the check 1pm-4pm. When they told me that I felt into panick and called time warner checking the status of the moden and also explained what had happened they advice to take the computer to a local tech because I had allowed hacker to take over and possibly they had steeled all my personal information and other data.  The number they call me from was 844-811-8888

my husband received a website alert saying his computer could be infected with a worm and to call a number.  he called time warner, the number they gave him, and they instructed him to call the 844, etc, number.

The pop number on his PC is a scam.

my story is the same as most here, a screen popped up and said under no circumstances am i to use my computer as it will crash and to call this number, i can still stop payment on the check but i don't know how to do all the things i need to do and in what order

I was transferred by Amazon Kindl to Peler Tech LLC to service my Kindle. They have the phone number 1-844-811-8888.
They told me my PC, phone, Kindle,  TV all have been corrupted by a worm called CONFIXER .
While attempting to back up my PC to an external hard drive i got an error message that the file name was too long.  It actually was huge an  nonsensical.
I called the phone number twice and the responders spoke some language I couldn't understand. Maybe aboriginal?
I suspect that I might be scammed.
I expected to be able to contact tech support 24x7.
Something isn't right here.
During the pc fix
they said they would call me back tomorrow.

Peler Tech is supposed to be a CISCO certified PC problem solver.
I was transferred to them by Amazon Kindle when trying to get service for my Kindle device.

I also received a bogus message from Microsoft telling me my computer was unsafe and it kept repeating the message aloud until I called the supplied number to microsoft. I called it and they asked for remote access to review the problem. Came back on line to say I had a TORPIG WORM and that it has attacked my IP Address and would have to be removed. I could do it one of two ways, at a store listed about 45 miles away and take about 2  days to fix, or I could do it on line. I did it online thru this number. They called me on Monday before cashing my electronic check to see  if my computer is working fine. It was. I started wondering if I did the right thing, so I looked up the address to the store they said I could go to and it was a Cocoa Cola warehouse!! So then I googled Peler Tech LLC and found the website which listed a phone number. It doesn't exist either. Peler Tech's keep insisting they are for real and say that I have bought a protection service too. I am to remotely give them access each month to check it out.??!!.. Am currently waiting to see if they call me back about the refund I have requested. Fat Chance Right??

Help! My computer made this loud beeping sound and this number with a message popped up saying my IP was being hacked. I called this number and as I type this my computer is "supposed to be fixed" with a 994.32 dollar tag to it. They said UPS will be here tomorrow to get my check. Is this a scam or what?? I don't know much about COMPUTERS so I just assumed this was legit. Someone help!!

They didn't call me, at first, I had to call them cuz my computer was sounding a loud beeping sound. They told me my IP was being hacked, that a 3rd party was accessing my personal info. They've been working on it remotely for over an hour and now I wonder if this is for real. I'm supposed to pay 994.32 tomorrow morning. I pulled plug on my computer now it won't even come on. Please...someone help!!!

Pull the wire out of the back of the computer immediately.  You have fallen for the second most publicized scam out there. They are currently stealing all your info, banking info, contacts, passwords, etc. and are installing malware, viruses, or ransomware on your computer.


Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

After calling Kindle for Kindle and computer problems, the Kindle representative transferred me to Pelertech (Peler Tech LLC).  The Kindle representative had a strong Indian accent.  The Pelertech people were much worse.  Assuming this was ligit seeing how it was Kindle transferring me, I let this company take over my computer.  It appeared that my computer and Kindle were fixed but there was a $913.12 bill.  The diagnosis was that my E-mail had been hacked.  I actually think this is true.  After hanging up and sending a check FED EX, I started looking into this company.   They have the same phone number as the MIcrosoft scammers.  They are headquartered, depending on where you look in Australia, Phoenix, Washington, DC., and Germantown, MD.  The Germantown address is on my paperwork.  I looked up the address and it's a $700,000 house.  They have been in businesss, again depending on where you look, 3 to 6 months.   I called Kindle -- a different phone number.  I cancelled the check, changed all passwords, and eliminated payment info on my Amazon account.  I have to assume the person I originally talked to who works at Kindle is part of the scam.  If someone else has experienced this, do something about it and report it. These people have to be caught and jailed.

Thank you for all this info. I printed it out,

We were also xfered to Peler Tech by Amazon tech support .  Amazon tech support  now tells us thWY would never xfer customer to outside source!  Peler tells us they  have a contract with Amazon Tech support and their website states that they do.  Amazon is either lying to us or Peler is falsely claiming relationship with them.  We have filedone complaint  with BBB and Amazon.  Investigation pending.  Did you get call back?

the "Amazon Tech Support" you talked to wasn't really Amazon. There are other reports on this company on the net, nothing good it seems.

They tried to scam us

Hi this company called me because a message popped up on my screen about me having a virus. I dont know anything about computers so I felt for it. They are trying to get me to pay $400 . I gave them my account information, and now im in the process of trying to stop the payment. I dont know what all they did to my computer. This just makes me mad!! Why do people do this.