8448118888

************EDIT******************* Rubi H ....See Slims post below. He's the expert.

Just in case you were unable to follow Heinz57 simple directions, read this, then LET US KNOW YOU READ IT!

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

~~~~~~~~~~~~~~~

Please reply to this post, to let us know you read it, or have taken suitable actions to protect yourself.

the same thing happened to me. I called amazon they never heard of them!!!!!!!!!!!!!!!

the same thing word for word happened to me. OK I'M PISSED OFF. HOW DO WE GET THEM TO STOP!

It's real easy. Never call numbers that pop up on your PC. Never anyone you don't know remote access to your PC. Never answer unknown calls and do NOT call them back. If you have a pop up on your PC, do not click on it-you can close pop up by pressing ALT + F4,  clear your cache, reboot and just to be sure scam with your A/V program (which of course is up to date). If you still have a PC issue, take it to a local brick and mortar PC repair shop for help. You cannot control what other people do... you CAN control your world and how you react to the scammer. Don't expect someone else to care for you.

I got message on my computer that my computer was full of viruses not to go any further.  I called the number.  I fell for it and let them into my system .  HELP what do I do now.  Going to bank tomorrow to stop money from being taken from my account .  HELP me with my system now please.

Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

I called Amazon Customer Service yesterday about an order I did not place. The guy, Kevin Roy, said my account had been accessed by several people and that he could fix it. He said his employee ID was Amazon 4587. It felt odd, but I let him check my computer, which showed all kinds of local and international inquiries. Then he said it was pretty certain my other devices were compromised as well. When he said a plan to fix it plus give protection was $629.97, I told him I already had a lifetime plan I purchased a few years ago so I would call them. He wanted to know the name of the service but I said no. When I called the other service (Toler Tech LLC), the guy (Alex Irwin) said they were now Peler Tech. He checked my computer and made some changes and said their new protection was more powerful than what I purchased two years ago and I could have lifetime coverage for $429.99. I asked what that meant since two years ago I supposedly purchased lifetime coverage. He said it was good until the next better thing came along. I paid him to get my computer going, but after he called me from the 888-811-8888 phone number today, I put a stop on my check. Now to find a reputable service in my town!

Recently received notification from microsoft that my computer has a Zeus virus, call the number and was tranferred to Peler technologies who agreed to fix computer for a fee of 599.61, have not sent the check and will not send this money after reading recent comments.  Now unsure what I need to do, since they remotely fixed my computer and have not received any money at this time.  Called Peler and was assured that they are legitimate and not scam artists and encouraged to send my check to 6509 pennsylvania avenue, apt 204, district heights, MD 20747....WOW this really infuriates me that people will do this and take advantage of people. I depend on my computer.

Go change every password on a different computer and put out alerts on credit cards and bank accounts. From Slim's post below:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

I think they got new phone numbers. Mine was 448 or 484 area code from Baltimore. I told "Alex",he committed fraud,the authorities had been notified and blocked the number. He said,but we are sending you a refund check.. I replied that we both knew it would bounce.