844-813-5760

This is a number that comes up on a new web browser based virus. An indian will answer and tell you there "May be" a charge to remove it but he needs some information. That's as far as my conversation went and I said a lot of swear words at him. This is a scam, don't call the number, don't pay anything and for the love of God NEVER give out ANY information no matter how harmless it seems. Reboot and if the problem persists take it to your local PC repair shop so they can oust it for you.

Hacked jacked computer demanded a payment of 299.00 before computer would be restored. Name orginally was American megatrends called back said they were in Texas and they were digitime

My mom called the number (UGH) and she gave them remote access to her PC.  I can't believe she did this, and I hope she's not robbed clean now.

Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

Thank you for sharing.  Unfortunately, I did the same thing yesterday as the message seemed to be through Windows...which made it seem legit.

I gotva message stating that my computer was blocked by microsoft , because someone other than myself was trying ti get my credit card info So I call the number and the guy that answer the call stated that someone was trying to hack the computer and that they were partner with microsoft. So I believe him and gave him my number, email and address. I was about to give him my credit card number and thank God my husband enter the room and I explaine what happen and he said not to do it. Amyways make story short. The guy got upset because I kept telling him to wait,so I can explain to my husband and he got upset and stated  that I wasted an hour of his time and that he was going to charge me double and said bye and log off the computer. Now I cant do anything on the computer cause it keeps asking me for a start up password

Take your computer to a local geek-owned computer repair place and tell them what happened.  They can help you get into your computer.