855-393-5178

I received a letter from fraud services dept P.O. Box 245998 San Antonio tax 78224-5998. Letter said they  placed temporary restriction on Eli card because they couldn’t reach me by phone. I didn’t receive a call nor voice mail.

Correction, Letter was regarding Eppicard

SCAM Alert!  Received a letter via US Mail, saying my credit card information has been stolen and that I should call this number to avoid money losses.   This is a SCAM!  Do Not call the number and Do Not give them any personal information, if you do decide to see who answers the phone.  It is an off shore operation, probably India or the Phillipines, judging from the accents.

Since it came in the mail, take the letter & envelope to the post office & forward it to the inspectors.

I had the exact thing happen and almost called. Thank you

So i called the number and now I’m freaking out because i have them all my info! Not sure what to do now! But my account has been frozen due to fraud so i don’t understand why it wouldn’t be accurate

Same here! We realized it after my husband gave all his information. What’s next? So it means you can’t get your money or way to go card?

No, it means that they will get all of your money.  So aside from notifying the bank you will need to visit the FTC website on identify theft.

Just received a letter in the mail saying my Way2Go card is temporary restricted, I have not spoken to anyone but my card is restricted. I had problems last year some time when someone stole my card # and was purchasing things at a grocery store in California. Still to this day I never got my money back and the jerks were using my card for a couple of months making small purchases so I didn’t notice it until they took all my money. This is the card I was receiving child support on. The letter says it’s Go Program Fraud Services Department, PO Box 245998, San Antonio, TX 78224-5998.

Banks do not legally have to return money if you have not notified them within 60 days of the error or fraud.  I find it hard to believe that someone would lose all of their money because they did not notice dozens of charges that they never made.  I do have to wonder why you are here though since you received a letter and not a phone call.  This is a phone call lookup site after all.

Received letter from goprogram stating account was restricted . I called number on letter and after being on hold forever I spoke to someone  verified all my info and they transferred me to fraud dept(which is who letter said I was along at that number) then after another hour on hold it says error has occurred and disconnects. Finally got they to actual CS number to Way2Go card and found out I had been scammed! Since I had $0 balance no $ was taken and new card being sent.

I just got one yesterday. Is this legit?

My husband started receiving stuff back in May about his Unemployment claim. He then received a green dot card and a Way2Go Card. I contatcted our local Unemployment Office and adviced them he did not file a claim as he was still employeed full time. I've watched our credit reports since and nothing has changed. Today he got a letter from APPICard Payment Processing Service, stating they tried to contact hin via phone on 12/22/2020 but was unable to reach him (we've had tge same phone numbers for over 25 years) so they have now put a temporary restriction on his card followed by a Fraud Sevices Depatment number of 855-3935178,so I called the number which left me on hold forever, I then got the card out called the number on it, it had an automated system that  did say it was for the Oklahoma Unemployment Payment Service, asked me to enter my card number or press #, I pressed the # and then it asked for his SSN,DOB to access his account, no option to ever speak to an agent.

I just posted a story about this here:  https://800notes.com/forum/ta-18d2e220c799f04 ... ming-is-easy#p1

I also received a letter. Called this number but would not give my SSN to the woman who answered. She said she’d transfer me to the fraud dept. After being on hold for 45 more minutes, the call disconnected. I did have a fraudulent unemployment claim over the summer, so I thought it might be related. Maybe it’s the same scammers stealing unemployment?

Same here. She answered and asked for my social first, I said I would not provide my social, she hung up. I called back and now I am just on hold. I think their system knows when you have called ant won’t give them your personal info so you go into the hold que!

If you won't give them the requested information, why are you waiting on hold?  Do you think they won't ask for it this time?