855-656-6781

screen popped up with this number. the dialog box woldnt close when I tried. I thnik i was on yahoo when this browser page popped up - a huge warning about Virus...it appeared to me as randsom- ware attempt.  restarted PC - so far no more pop up..

Just called at 10:45am.  Was going to Yahoo and the popup about the virus, called this nuimber, and don't restart your computer came on.  This time, no key would cancel the message.  Did a warm reboot.  Plus I noticed 2 words were misspelled - a definite scam website and false page.

I get this pop-up sometimes  when clicking on a news item on AOL or MSN.  It IS a scam and shutting off your computer (despite the pop-up saying not to) should work to get rid of it.  A lesson for all of us (myself especially) to be careful where we click!

Using an Add Blocker add-on for your browser eliminates most of these scam pop-ups. They are inserted into ad servers used by many websites and the website has no control over the ads.  You should complain to the website itself so they put pressure on the ad server companies to screen out these type of scams.

Just got the message on my screen and the phone number. I thought it was weird and decided to google over my phone... good thing I did that.

I got the message on my screen with a red box.  It said to call that phone number. The pop up scared the hell out of me. I tried calling the number from my landline. It rang then a click. No answer.

Faking as "Windows Support Team", these guys blocked out my computer screen with a Red warning message saying that my computer was infested by Virus and asking me to call this number for salvation.  Had to soft boot to get out of it.  So illegal.

Don't call them, reboot computer.

Big red warning sign, came on speakers even like an alarm or drill, I mistakenly called. Now they have my number and they are calling people in my area with it with scams.

The same thing happen to me. I got the pop up telling me about a virus.  Could not close my browser. Hat to shut my computer down.  Called the number and window should check in it and see who;s using their number.

Total scam that seems to interact w/ Yahoo a/o TP Link router.  Hard shut down and reboot gets rid of it.

Red warning appear on screen i called the number somebody tryjng to help fix my computer but always back to zero, then later after 45 min she asked 300 dollars for installation of anti virus i said I'm only for 20 dollars asking my credit card balance will be installment she has Indian accent, i suspected this were the group that victimized me in the past for 200 dollars 7yr ago a group of indian or [***] that should be jailed for illegal activities,  anybody pls help me and all the victims of this groups.

So, how is it you have never heard of the Microsoft/Apple/computer tech support scam?


Thanks to Slim, another registered poster here and computer whiz:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

RED, FULL SCREEN, POP UP WITH THAT NUMBER AN D YELLING ABOUT A VIRUS.

My computer wasn’t even on the computer starts talking to me, red screens and tells me to call number. Called and he looked at my computer through their systems.  Wanted money I said no. I turned computer off.  Now it’s a black screen when I turn on.  Such a mess