855-807-8175

These people are really unbelievable. I didn't answer this call & received a message from "Daniel West" a "legal certified courier." He left a message threatening to bring legal papers to my place of employment. He said that I would need 2 forms of ID to sign these papers, that he would be there "waiting promptly at 8:00 am" and that a manager would need to be present. He said that if I called one of the following numbers (877-211-0675 or 877-211-0595) and gave them some case number, that I could stop this legal action or change it to be "served" at my home address. At the close of the message he announced that I should "consider myself served." He then called four of my family members in four different states, and left the same message. Very upsetting as I don't even speak to one of them. I believe that this guy is with "AC Partners" who also tried this with me two weeks ago. They even called my work saying that I was going to be served with legal documents. They use numbers that have local area codes when they call. I need this to stop. My nerves are shot.

You will need to make it very clear to them that you know it is a scam and that they will not get one penny from you no matter what they do.  Point out to the process server that if you get the service stopped, they don't get paid and then ask them why they would want to walk away from a paycheck.  Also make sure that you tell them you have contacted the federal and state agencies I have linked to.

One of the tricks they use is to call your family, friends, neighbors and/or places of employment (past or present or both) to create panic and embarrassment so that their intended victim calls them and they can scare that person into paying their extortion money.  They often call people that have never even been associated with you because they get erroneous information off of the internet.

They will use the words “Mediator”, “Arbitrator”, “Law Office” or claim that they are a “Lawyer or Paralegal” to make you believe that they are something other than a debt collector want-a-be and that they don’t have to follow Federal and State collection laws, even though they do have to follow those laws.  They also tell you that if you fail to call them back you are "waiving your right to council" or that “the case will proceed without you” which is pretty much nothing but hogwash.  They tell you that they need a “statement” from you regarding the complaint and if you don’t call back they “wish you good luck as things unfold”. They use the phrase “consider yourself notified/served” or “govern yourself accordingly” a lot, something they should do themselves.

They claim they are officers of the court, or that an officer will accompany them, or even that they are sending officers to arrest you.  All hogwash.  They are now also claiming that they will be in an “orange vest” and they tell you to lock up your dogs and guns for “everyone’s” protection.  More hogwash.

They will mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work they need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and have to be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there is actually a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid. 

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general