8559728702

Had the same experience as above yesterday. computer is unplugged and off awaiting trip to legitimate repair shop.

Question:  has anyone experienced any theft of money, identity, etc after repairing the computer legitimately?   Is their scam only the repair contract cost, or do they take the info theft further?

Internet Security 101.  Never give control of your computer to someone you do not personally know.
                                   Never wire money to someone you do not personally know.
                                   Never give out financial account numbers to anyone over the phone, or e-mail.

They will clean out your computer of all files that might seem valuable to them.   This of course will include any account numbers related to any financial institution you are with.

It's very important that you change out all account numbers, credit cards,  bank account numbers and the like.

Sign up for a credit reporting service and check it every once in a while to make sure no one is attempting to access your financial information.

This scams been going around for sometime now.  Educate yourself in basic computer and internet security.

If you were called, or if you are preparing incase you are called, please follow these steps!
1.If you are called, hang up
2. if they have provided your address i suggest TO CONTACT THE POLICE IMMEDIATELY
3. If they have made any threats and said your address, do as step 2
4. If they say they they are from Microsoft and they keep calling back,
say you work at Microsoft.
5. When Browsing the internet, download a Antivirus
6. Change your passwords regularly.
7. Get Adware, or a pop up blocker.
If you are called, or payed them Follow these steps
1. Cancel all credit card, debit cards etc.
2. Don't use your computer until you take it to a trusted REAL tech support company (i.e Best Buy, Staples, Dell)
3. Don't be afraid or paranoid, that is what they want!
4. If you see anything that looks very suspicious, contact the police.
5. If nothing happens, then you are good, but still be a little cautious
GENERAL TIPS:
1. If you have children, watch them browse or set up a child lock. That way, they won't go to any  weird websites
(i.e 3142104adwfakokoakf.com) ( This is a suggestion!)
2. Use trusted search engines, and stick to websites that are verified to be legit! ( http://www.scamadviser.com/check-website , http://www.wikihow.com/Find-if-a-Website-Is-Legitimate)
3. Be cautious about what you do! Always think about what you look up for, what reason, or even what kind of games to play
4. If you are a person who likes to play games like Minecraft, Stick to some trusted websites, here are some:
( http://store.steampowered.com/ https://www.origin.com/en-us/store/ )
and remember, be cautious!

Forgot a spell check! *If you are called, or payed them Follow these steps* means If you payed them.

I just fell for this today at 5am...How incredibly stupid I feel...  $316.78

That same thing happened to me this am. My cc was declined and I called to ok the charge. Went to work I don't know a lot about computers so I talked to the IT department they said it's a scam and they are the one's who see your on line and send you that pop up on purpose!!! I'm Sooo mad they charged me $629.99!! I feel soo sick to my stomach! How much have others been charged?? Please let me know. THANKS

Oh my god! Please read my post and get back to me. It's not even been 24 hours so I'm going to call my cc back!

Please read my post!! What else can I do???

THANKS! I don't know enough about computers so this happened to me today I'm going to try to cancel this! My post will tell you more!!

Read Slim's reply to Amanda, above, and do like he told her to do.

dirty rotten scoundrels did it to me on 8-16-2015 and some how as soon as I answered phone they had took over my computer. I immediately unhooked my feed to my computer and within 5 minutes they had called me back chewing my [***] for not letting them do there work for micro soft then proceeded to call me every name in the book. wished I had never heard of this 2bit outfit. they stole 299.99 from my account without even asking me. come to find out by hacking me they were able to access a credit card #. some day I hope it comes back to bite them in the [***]

Computer froze said had a worm installed Yoda Care then month later happened again  said Yoda was wrong for my computer deleted it said they would credit my credit card charge installed Allell charged me again a credit was never given I am deputing it with bank

I just got charged $369.' I told them to cancel and refund my money. They said they couldn't so I called MasterCard and put a "dispute the charge" process.  Will have to wait 3-5 days to see what the results will be.

I recommend filing a fraud dispute with your bank or CC holder and also filing reports with the FTC & CFPB..
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/

The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face! And be very very leery of numbers when you look to call the real ones, there are fake webistes up. Never call numbers from pop ups either, thats scareware.

http://arstechnica.com/security/2015/08/my-br ... -lousy-malware/

http://www.ctvnews.ca/sci-tech/experts-warn-o ... ws-10-1.2497682
http://www.sevenforums.com/system-security/289062-csrss-exe-trojan.html
https://en.wikipedia.org/wiki/Client/Server_Runtime_Subsystem
https://support.microsoft.com/en-us/kb/555021

http://www.ndtv.com/india-news/microsoft-sues ... ort-scam-720575
http://www.zdnet.com/article/microsoft-sues-u ... support-outfit/
http://www.computerworld.com/article/2861459/ ... th-lawsuit.html

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

https://www.apple.com/legal/more-resources/phishing/

https://800notes.com/forum/ta-b4c6bd59fca00c1 ... rs-with-lawsuit

http://www.wikihow.com/Get-Rid-of-a-Fake-Anti-Virus-Program-%28Scareware%29

Please see Slims post below

I recommend filing a fraud dispute with your bank or CC holder and also filing reports with the FTC & CFPB..
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/

http://arstechnica.com/security/2015/08/my-br ... -lousy-malware/

http://www.ctvnews.ca/sci-tech/experts-warn-o ... ws-10-1.2497682
http://www.sevenforums.com/system-security/289062-csrss-exe-trojan.html
https://en.wikipedia.org/wiki/Client/Server_Runtime_Subsystem
https://support.microsoft.com/en-us/kb/555021

http://www.ndtv.com/india-news/microsoft-sues ... ort-scam-720575
http://www.zdnet.com/article/microsoft-sues-u ... support-outfit/
http://www.computerworld.com/article/2861459/ ... th-lawsuit.html

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

https://www.apple.com/legal/more-resources/phishing/

https://800notes.com/forum/ta-b4c6bd59fca00c1 ... rs-with-lawsuit

http://www.wikihow.com/Get-Rid-of-a-Fake-Anti-Virus-Program-%28Scareware%29

this same thing happen to me this morn....cost  me 160.00

This happened to my husband - he was on the phone for two hours with someone you who they were Microsoft then transferred him to Yoda Care who supposedly fixed the problem to the tune of $475 - our credit card company declined payment til we approved - -had him take computer to Best Buy was a hack - they are redoing the computer -cancelled card - a pain but they will have no access & no payment for their fraud !!

that same thing happened to me 8/23/15....I am so pissed. Now I have to go to all my accounts and change everything. What gets me is they were so believable.

I'm late to be telling you that you are wrong. What they are doing is illegal, and any "agreement" made by people who unknowingly trust them is void.