866-213-8564

866 area code: Toll-free
Read comments below about 8662138564. Report unwanted calls to help identify who is using this phone number.
  • 0
    Lisa
    | 2 replies
    Did not get a call, but got a vague email from "Customer service" with no company name, saying to call this number if I did not request a change to my online statements.
  • 0
    ggma167
    Loyalty Awards & Promos sent me email stating I requested online statements. Call 866-213-8564 if I received this message in error. Called my home phone left same message
    • Caller: 866-213-8564
  • 0
    kitkat replies to Lisa
    Me too. I didn't request anything.
  • 0
    MJ
    I received two emails from Loyalty Awards and Promos - never heard of them, didn't request any online statements!
    • Caller: Loyalty Awards & Promos
  • 0
    JS
    Received an email from Loyalty Awards and Promos saying I'd requested on line statements.  I never did.  will call my charge card tomorrow and check it out.
    • Caller: Loyalty Awards and Promos
  • 0
    kb
    | 2 replies
    Received in the US mail a card bearing the AutoZone and Bank of America logos claiming to be a Prepaid Loyalty, Award and Promotion Card. Very official looking but BOA knows nothing about this.
  • +1
    BigA replies to kb
    | 1 reply
    Anything that comes in the mail should be taken to the post office and forwarded to the postal inspectors.
  • 0
    Rebecca
    I received an email.  No company name just that my request for online statements had been changed.  I clicked on the link and it took me to a website for Bank of America.  I do have a Bank of America credit card but the email address and the message was vague enough that I didn't enter my information on this supposed BOA site.  It's a scam! Do not enter any of your information on the site or call that number.
  • 0
    Joey C
    Same as many comments above- I received an email with the subject line: Your Consumer Refunds and Pmts Monthly Statement is now available and the same phone number was listed for customer service. When I scroll over the link in the email, this is the link I see: https://prepaid.bankofamerica.com/COMMERCIALP ... aspx?lang=en-US
  • 0
    Pam H
    Daughter received email that a prepaid Visa card was issued to her.  She was instructed to click a link or call this number. We did neither.
  • 0
    Misty
    “Your monthly statement is now available”
    Came to my real personal email that is never given out to businesses. They also used my given name, not the name I go by. Trying to seem legit, made me think twice. That’s why I come here to spot a scam!
    • Caller: Consumer refunds and pmts.
    • Call type: Scam suspicion
  • 0
    Gigi
    | 1 reply
    Received Debit card in mail issued thru BOA for $15. Sender is legit. University of South Carolina Research. Number called to activate 800-213-8564. Arrived in USC’s mailing envelope with all BOA info inside detailing the debit card and how it can be used. Yes, I did do a survey for USC in October and just now receiving the stipend . Last time it was a $10 Walmart gift card .
    • Caller: 800-213-8564
    • Call type: Survey
  • 0
    Gigi replies to Gigi
    Gave incorrect BOA # 1-866-323-8564
    This is for the prepaid debit cards of MasterCard and visa issued thru them
  • 0
    MBlanco
    Recibi este email  "Your Consumer Refunds and Pmts statement for 11/15/2018 is now available. You can view your statement online at the Consumer Refunds and Pmts Website."  Nunca solicite recibir estados de cuenta online, al igual que anteriors comentarios.
    • Caller: Consumer Refunds and Pmts
    • Call type: Scam suspicion
  • 0
    Karen replies to Lisa
    I got the same email. When I googled it, Bank of America came up on the inquiry. I don't have a Bank of America account. I get random BOA emails all the time! How annoying!
  • 0
    Karen
    I received random unsolicited email from a non-descript company (no name listed on email) about my statement with Consumer Refunds and Payments Website. I googled the toll-free number and somehow it is associated with Bank of America. I DO NOT have a Bank of America account and never have had one!
    • Caller: email from EID 1005 V 1
    • Call type: Scam suspicion
  • 0
    Liza
    I received the same email from "Loyalty and Promos" but it was addressed to my son, stating a user name "he requested" and to call if he did not request.  My son is a minor
  • 0
    Anonymous
    I got an email from "consumer refunds and pmts" saying my profile info was updated, and to call 866.213.8564 if I didn't make the changes. I don't have an account with whoever this is.
  • 0
    Uhane
    | 1 reply
    Received this email:  Consumer Refunds and Pmts:  Your monthly statement.  Your statement for 03/08/2021 is now available.  Sign into the website to view your statement online.  View Statement.  To contact us, please use:
    Website / 866.213.8564.  This email is an automated message.   Please do not reply.  Clueless.  Don't know WHAT THIS IS.  Scary.  Who is this?
    • Call type: Scam suspicion
  • post pending moderator approval

Report a phone call from 866-213-8564:

The company that called you.