866-376-7829

the number hung up on voicemail.

they called and said this is an important message and can't talk to a 3rd personal regarding the "important issue".

Left a message said that it was improtant and left a number but when I called the number back it said that it was a wireless number and it could not be reached.

I received a call and the message left was for a return call to an 866 # and then when called it said this call not available from this area code? whatever that means. It was someone calling him self "Buck Johnson" but I never did catch a company name.

They said this was an important call from a debt collector and to call back during normal business hours, but did not leave a name, phone number or who the debt company is that they are calling on behalf of.

Recording sounded like half dead person..saying like reading slowly ..."This is an important message"..".from a debt collector"..did not say who ..what or my name..checked google.ACSI..Automated collection service..i did not bother calling..when i have called on some of these calls..they have actually called me by someone else's name and then come up and harrass you ..threaten you .yuk..i dont bother..wonder where they got this number.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

AUTOMATED COLLECTION SERVICES, INC. AKA ACSI GROUP.

Web page gives an address in Tennessee:  https://www.automatedcollections.com/contact/

BBB lists them in Tennessee with an accredited A+, 13 complaints, and some really, really bad advice to victims of these criminals in their alert (please don’t follow what they are telling you as it violates the law as written) as of 1/28/20:  http://www.bbb.org/nashville/business-reviews ... hville-tn-21216#

Some praise for this company from other criminal debt collectors:  http://www.insidearm.com/daily/debt-collectio ... oan-guarantors/
Some statistics for this company.  Looks like collectors earn less than $15.00 an hour to steal money from people:  http://www.insidearm.com/features/best-places ... n-services-inc/
Dun and Bradstreet lists them at almost 19 mil in revenue with 54 employees:  https://www.dandb.com/businessdirectory/autom ... n-23474881.html
But their LinkedIn page says 51 to 200 employees.  Maybe they can’t count?  https://www.linkedin.com/company/automated-collection-services-inc-
Other complaints:
https://whocallsme.com/Phone-Number.aspx/8663767835
Tennessee Dept. of State info:
000203972: For-profit Corporation - Domestic

Name:    AUTOMATED COLLECTION SERVICES, INC.

Status:    Active    Initial Filing Date:    06/08/1988
Formed in:    TENNESSEE    Delayed Effective Date:
Fiscal Year Close:    December    AR Due Date:    04/01/2016
Term of Duration:    Perpetual    Inactive Date:
Principal Office:    2802 OPRYLAND DR
NASHVILLE, TN 37214-1200 USA
Mailing Address:    PO BOX 17423
NASHVILLE, TN 37217-0423 USA
AR Exempt:    No    Obligated Member Entity:    No
Shares of Stock:    40,000

Assumed Names

        History

        Registered Agent

Agent Name:    INCORP SERVICES, INC.
Agent Address:    216 CENTERVIEW DR
STE 317
BRENTWOOD, TN 37027-3226 USA
Tennessee Dept. of Commerce & Insurance:
License Status    Active
License #    1415
License ID    1415
Expiration Date    May 5 2021
Original Date    May 6 2013
Profession Code    3502
Profession Name    Agency
First Name    \
Middle Name    \
Last Name    AUTOMATED COLLECTION SERVICES, INC.
City    NASHVILLE
State    TN
Zip Code    37217
Rank    COLLECTION SERVICE AGENCY
License Activity Description    Active

License Status    Active
License #    1436
License ID    1436
Expiration Date    Apr 22 2021
Original Date    Apr 23 2013
Profession Code    3502
Profession Name    Agency
First Name    \
Middle Name    \
Last Name    AUTOMATED COLLECTION SERVICES, INC.
City    NASHVILLE
State    TN
Zip Code    37214
Rank    COLLECTION SERVICE AGENCY
License Activity Description    Active

They don’t seem to have a contract with the Dept. of Education to collect student loans.
It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Also file a complaint in Tennessee here:  http://www.tn.gov/commerce/topic/commerce-file-a-complaint

I got called by these people 3 times. I have never heard of them. I'm not behind on any debts so I'm not sure what this is about?