866-800-1811

Caller left message: "Hey, this Ed Harvey from your Technical Support team. You have an active account under the name of (e-mail address). The thing is that our technical support department has detected that there are some suspicious activities going in the background of your network, which may harm your Apple devices. [Unintelligible] call the number 888-696-5622. Thank you."

I received this same call today.Said they were from Apple support.Started asking question about my e-mail and other devices in my home.Ijust hungup and notify Apple support The.#1-886-800-1811 that called my home.

********DO NOT GIVE THEM ANY INFO FOR YOUR APPLE ACCOUNT OR EMAIL ADDRESS******I too received this call stating that they were from Apple support asking for my apple id number because someone was trying to hack into my email account. I wouldn't give him my id and then I told him I will go directly into the Apple location and ask them about this and the he abruptly hung up. DO NOT GIVE OUT ANY PERSONAL INFO TO THIS NUMBER

Received a call from this number. They left an automated medsage..technical security support or something. First part of recording cut off. I'm blocking.

Caller from this number stated that he heard that our system had been hacked and asked if I was in front of my computer,i said no and ask what we should do and the caller stated that the office manger to call the number which we did not his name was given as Ed

I received voicemail from this number telling me the same thing about my Microsoft account.

Quote:

Apple Support:
If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams:
https://support.apple.com/en-us/HT204759

Message from Microsoft:

Quote:

Remember, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you.

Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password or ask you to go to a legitimate website (such as www.ammyy.com) to install Remote Access software that will let them access your computer to pretend to fix it. Once you do this, your computer and your personal information are vulnerable.

Do not trust unsolicited calls. Do not provide any personal information. Do not allow them access.

Here is more information on what to look out for with telephone and web pop-up scams and how to report them:
https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

Microsoft's fight against the scammers:
https://blogs.microsoft.com/on-the-issues/201 ... -support-scams/

Quote:

From Microsoft:
If you have been contacted by someone claiming to be from Microsoft and felt it was a scam, you can help us stop these fraudsters by reporting all information about your interaction with them.

https://www.microsoft.com/en-us/reportascam/

Apple support phone call

I received an error message to contact Apple support at phone number 1 844 711 8666. I called and hung up by unintentionally. Then ‘Harvey’ called me back from 866 800 1811 and told me that I was hacked and was actually hacked 10 days ago and am only receiving the message on safari today. He stated that my IP address was showing Canada (I live in Toronto) and Russia. He told me I need to purchase firewall/security  protection through Apple. He was pressuring me into the purchase for ‘at least $300 USD’. Unfortunately I gave him my email address.  I told him I needed to talk to my partner before making a decision. I was suspicious and searched both number and found that others received the same call. I ‘Harvey’ called me back and I told him that this is a scam and I was not giving him any information and told him to f-off. He got angry and told me me to f-off as well and called me an Italian [***] (I’m of Italian descent). DO NOT GIVE ANY INFORMATION TO THE CALLER!

Same for me.... caller reported to be a tech with Apple and proceeded to tell me that my “devices” had been hacked by the Russians. So silly