866-840-6659

who are they

Who are these people?  It is harassment to say the least.  Blocked.

Block these people please.

They call every day for weeks and never leave a message.

I've tried blocking this number on my cell phone, but it doesn't work.  I have no idea who they are.

This is a debt collector!!!!!

This number called this morning.  It was a recording asking me to stay on the line for an important call.  I stayed on line.  Finally a rep got on the line and I stated this is the Rock and Roll Hall of Fame and Museum.  The rep asks me to repeat which I did.  She then asks for Johnny Knight.  Told her no one has ever worked here by that name (I would know, I've been with the museum 18 years!).  She asks again and I repeat myself and asked that this number be removed from their database.  Sometimes, you just have to stay on the line until you get a live person so that your number will be removed.  I have found that the bad guys just give out a number, make up a number that, unfortunately may be your cell, work or home number.

This number is NCO Financial Collection agency...they call every day. I blocked.

This is the State Income tax collection agency.

So if you owe your state income taxes you are probably getting a collection call from them.

From what I hear this is the state income tax collection agency.   Would not give me any information.

Um ... you forgot to tell us the state.
Perhaps it is the "state of confusion".

NCO is a debt collector ... NOT an official government organization!

As I reported on 6/14/12, the museum started getting calls again the week of 1/26/15.  I stayed on hold as long as I could but never got a rep.  Today, 2/4/15, I am on hold waiting to see who they are looking for who probably never worked here.  Holding for 10 minutes now!  Call just disconnected.

These [***] think they are going to get anyone to respond with service like that? Thats the poorest example of debt collection ive ever heard of. If its really important they would have a representative call not a machine that hangs up after 10 minutes. I called back same message so they can shove it. I blocked and will not respond to such calls and neither should anyone else.

They just sent me two text messages! Is that even legal?

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

STATE COLLECTION SERVICE, INC. AKA CAPITOL CREDIT SERVICE AKA PROTOCOL FINANCIAL SERVICES, INC.

Web site has no physical address, only a webform: https://www.statecollectionservice.com/contact-us/

BBB page shows an accredited A+ with 52 complaints and 15 negative reviews with 1 paid for positive review (BBB removed 22 complaints) as of 2/26/2021:  http://www.bbb.org/wisconsin/business-reviews ... on-wi-13003285/

Facebook page with mostly glowing reviews, probably posted by the employees:  https://www.facebook.com/pages/State-Collection-Service-Inc/168793789797378

Looks like most of the employees are unhappy also (maybe they despise stealing for a living?):  http://www.glassdoor.com/Reviews/State-Collection-Service-Reviews-E596950.htm

One of the head felons that works there: http://www.ibmadison.com/In-Business-Madison/ ... on-Service-Inc/

Wisconsin Dept. of State info:

STATE COLLECTION SERVICE, INC.
You can: File an Annual Report - Request a Certificate of Status - File a Registered Agent/Office Update Form
Vital Statistics
Entity ID    1S07673
Registered
Effective Date    01/04/1949
Period of Existence    PER
Status    Incorporated/Qualified/Registered   Request a Certificate of Status

Status Date    01/04/1949
Entity Type    Domestic Business
Annual Report
Requirements    Business Corporations are required to file an Annual Report under s.180.1622 WI Statutes.

Addresses
Registered Agent
Office    THOMAS D HAAG
2509 S STOUGHTON RD
MADISON , WI 53716-3314
File a Registered Agent/Office Update Form

Principal Office     2509 S STOUGHTON RD
MADISON , WI 53716-3314

Wisconsin Dept. of Financial Institutions info:
125    State Collection Service Inc
DBA: Capitol Credit Service
2509 S Stoughton Rd    Madison    WI    53716-0250    07/01/1949

Other Complaints:
https://whocallsme.com/Phone-Number.aspx/8883031966
http://www.ripoffreport.com/reports/state-collection-service-inc/madison-wisconsin-53716/state-collection-service-inc-do-not-trust-anything-they-tell-you-when-they-refuse-to-put-618876
https://www.yelp.com/biz/state-collection-service-madison
https://www.complaintsboard.com/complaints/state-collection-services-inc-bogus-collection-notices-c682439.html

Looks like they were sued a lot:
https://www.courtlistener.com/opinion/2147066 ... on-service-inc/
https://www.law360.com/cases/587803579c28063955000002
https://casetext.com/case/gagliano-v-state-collection-serv
https://unicourt.com/case/pc-db1-voigt-v-state-collection-service-inc-444994

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Also file a complaint at the Wisconsin Dept. of Financial Institutions Complaint page: https://www.wdfi.org/contact_us/ComplaintDefault.htm

I do not owe any State income tax, yet I am constantly getting text messages asking me to call them, I will not call.