866-843-3516

Called and left no message

Call no message...WTF....

Is this legit? Left message with all personal information. Said that she is a Claims Administrator with FSG and it is a civil complaint.  Who / What is FSG???

I think it's fake, I got the exact same call as well. If its a civil complaint / court  thing they would serve papers... not a voicemail.

I received a voicemail saying this is a claims administrator with SSG or FSG  regarding a "civil" complaint attached to my social drivers and date of birth.  I reported this to the consumer division of the FTC.

Just got a phone call like this. I didn't recognize the numberso I let voice-mail do its thing....message said exact same thing word for word.

Called...left message with my name and other personal info. Saying she was a claims admin for FSG or SSG ; it was hard to tell as she had her mouth full. Something about a civil matter attached to my driver's license social and Birthday. Something about final review and an act of retention due to lack of response. Ms Lopez requested a call back. If it was something like what was it would not be over the phone.

This is the "we have a summons for you" SCAM.  Ignore the message.  Process servers do NOT warn you.

That is what I figured. I did not and will not call back. Darn scam scum

Called looking for a former coworker. Told her she no longer worked her. X 2 years. She acted surprised. Asked if I could take a message, she said no she has my information.

I received a voicemail saying this is a claims administrator with SSG or FSG  regarding a "civil" complaint attached to my social drivers and date of birth.  She contacted my job and said it was a payday loan I took out with skyline payday loans.  I told her i did not have a payday loan and she then said it was from 11/2020. BS. I reported this to the consumer division of the FTC.
Caller: Yolanda Lopez FSG / SSG

One of the tricks they use is to call your family, friends, neighbors and/or places of employment (past or present or both) to create panic and embarrassment so that their intended victim calls them so that they can scare that person into paying extortion money.  They will usually also state information that would be illegal for a real debt collector to state to department and tell them that you are a deadbeat who does not pay their bills.  They often call people that have never even been a third party such as that you are being sued, that you owe money to someone, etc. They threaten that if you do not call them back, they will contact your HR associated with you because they get erroneous information off the internet.

The fake process server/location finder extortion SCAM usually consists of the following:

They mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work then they will need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and must be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there really is a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Received a call from a yolanda lopez with personal  info saying claims administrator from ssgi looked up number came across saying it's fake /scam how can I actually find out calling my family members too