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Scammer pretending to be Geek Squad. Mark as scam and do not call.

a few seconds ago
More INDIAN REFUND SCAMS courtesy google and tmobile. Incoming big mad INDIAN SCAMMER downvotes!

https://en.wikipedia.org/wiki/Overpayment_scam

"In a similar version, a scammer impersonating an e-commerce website such as Amazon or eBay tells the victim someone fraudulently ordered an expensive item using the victim's account and offers the victim a refund for the supposed fraudulent transaction."

Contact the REAL Microsoft: https://support.microsoft.com/en-us/contactus

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HMMMM????