877-259-5778

It's CitiCard

I received a txt message on 2-10-2010 it said:

Pls press SEND to call
CitiCards about your SHELL
Account 877-259-5778. Free
MSG. To end alerts reply
QUIT. PO Box 183037
Columbus OH 43218

When I called the number thinking that something was wrong with my account, the foreign voice immediately asked for my ENTIRE SS# before even asking for my name, I declined. He then asked for the LAST FOUR DIGITS of my SS#, I declined. He then asked me if I have a password on my Account… He did not seem to know that I did. so I hung up on him And immediately called the 800# on my bill.

They immediately knew my name from their caller id they had on their computer system. And asked me to verify my account number which they already knew too.

They said this is a phishing scam and to report it immediately by
Forwarding the txt message to:

submitphishing@citi.com

which I did, and I got a confirmation txt back that my message was received.

no, it is not... Shell told me that it is a phishing scam

I thought it was a phishing scam. I didn't give any of my personal info but went online instead. It is Citi bank. I was late on a payment. But if you are wary and don't want to do it over the phone just log on to the website and take care of your business there.

got it but it claimed it was Shell Card

We got the same text but reguarding a Fred Myers account....?

Received a text message today 6/17/2011

Pls press SEND to call CitiCards about your OFFICE DEPOT account.
877-259-5778. Free MSG. To end alerts reply QUIT.
PO Box 183037 Columbus, OH 43218


I don't have a CitiCard or and Office Depot credit card.

Appears to be a scam to get people information.

Another SMS received on 21May2012, everybody watch out for these phishing scammers.

Next day I called this number & they ask me my account number FIRST, & I hang up.

Pls call CitiCards about your NTB account 877-259-5778 Free MSG. To end alerts reply QUIT.PO Box 183037 Columbus OH 43218

Received a text message 21 May, 2012 saying, "Pls call CitiCards about your GOODYEAR account 877-259-5778 Free MSG. To end alerts reply QUIT.PO Box 183037 Columbus OH 43218"

I recently had to open a GoodYear account, so I thought it was referring to that. I called, & the guy immediately asks for my account number, which I don't have. Then he asked for my name, which I gave, but he didn't ask for a spelling. Then he asked for the last four of my SSN. It sounded like TV was on in the background. He said I owed $61 dollars, that I was sent a bill in April & once again in May. Which I hadn't received. He kept complaining about how slow his computer was going. Then he asked if I wanted to pay over the phone & when I tried to answer, the phone cut out as if signal was lost. My signal was fine, as if he was using a cell phone.

Received a text about a Citi account with Ford sep 2013. I recently purchased a Ford. The guy on the other end kept saying account was delinquent and wanted a payment using a debit card. I questioned using a debit card and not a credt card if account is delinquent. He said I should call back later when I have a debit card to pay. NEVER pay for Anything using a debit card over the phone or online.This is a scam text. Ignore and delete text.

According to Verizon this phone # does not come up as a citicard phone number. Don't give them info, if you have an account call number on your card to make sure you are actually talking to Citicard. I had # blocked

I received a similar text and came here to look at comments.  I then called the number on the back of my Shell card and the service rep said that it was in fact a number from CitiBank.

This is not a phish scam number, but a legitimate callback number from Citi (according to the rep I spoke with by dialing the number on my cc).

Ive been getting multiple call from random #'s that I have to block. I do not call back any # unless they leave voicemail. I look up every # on here, and pretty much every single one is a scam #. I've blocked 3 #'s and just received a text that says:
Citibank free MSG. Please call 877-259-5778 about your BIG O TIRE account. To end servicing texts reply QUIT.
The big o credit card is issued by citibank.
I just recently got a BIG O TIRE account and just made the first payment couple weeks ago. Anyways, my mom said my bill came in and im current so not to call them.  plus, the # i call to make the payment is not this #. ANND when you look up Citibank, none of their 2 #'s to call is this #. SO i say YES this is a scamming number!

I called Goodyear using the number on my billing statement. They said I was overdue, so possibly not a scam. But everyone, check your bills! My payment is sent automatically by my bank monthly, but Citi processed it late, then charged me an over the limit charge. So, in a way, I think there is a greater Citibank scam going on here. I will be closing this account once it is paid off.

Received tonight the same message from Citibank informing me about my SHELL card...I knew it was a scam since my Shell card is from Synchrony....although at the end of the message it says Text STOP to quit receiving messages...but it’s nice to know I can forward the text to Citi.com,so they would be aware....thanks for sharing ....

Just got a text from "Citibank" regarding the payment I made on my Goodyear account....which I do not have.

Received a txt message from 877-259-5778 regarding a Goodyear card that supposedly is in  the mail. They tried to get my SSN#.
Beware!!