877-329-7736

its wells fargo

Got a call from what they claim to be Wells Fargo. The caller ID showed Wells Fargo's number for Bill Pay, but was left a message to call back this number (877-329-7736). When I called back, they asked for my Account number - Banks NEVER ask for full account numbers over the phone. Just in case, I hung up and called back Wells Fargo directly. They confirmed that they do not see this phone number in their system and they  DO NOT ask for account numbers over the phone.
This is a SCAM, please do not share your information over the phone!

This number is NOT a Wells Fargo number. All that Perry said above is correct & true.

It was from Wells Fargo. They read to me  me everything about the account transaction that transpired to confirm that they were that bank.

Called Wells Fargo 800 number from their web site just to verify....It is their phone number for service for online accounts.

Just got a call from what looked like a Wells Fargo number 800-956-4442.  They requested that I call 877-329-7736 for Wells Fargo Reality.  I looked on-line ..and don't see a "Wells Fargo Reality" .  The info above was helpful ...thanks!  I will not call them back.

someone called me from this number asking about an online bill payment claim I had made through wells fargo. When they started asking me for my account number and other personal data, I got suspicious, and asked them to give me a number to call back. When I called the number, 877-329-7736, all I got was an automated message saying "We would like to get your input on a vacation survey!" Nothing to do with wells fargo or billpay.

My hunch is that it is a legitmate service, however. Most banks use a third party company for online bill pay (Intuit/Quicken, I thnk) but that third party never deals directly with the public. When they do have to speak to a bank customer, they usually present themselves as an employee of that bank. It's a very standard practice, but it is confusing as heck for customers.

800-956-4442 is the main Wells Fargo online services number; it's legit.

I received a call stating it was WF and she also asked for my account number.   I did not provide it as they know who they are calling so why would they need your account number.   I believe this is a scam.

Its Wells Fargo online bill pay claim service. I created a new payee and put the wrong P.OBox#. Sent two $507.50 payments they never recieved. After fustration faxing and checking, I realized it was the wrong P.O. Box#. I put in a claim to retrieve the two payments. A couple days later this number called with my info and fixed it and put my money back in the bank. Also recieved two emails shortly after that I never gave to the caller from my bank confirming for each claim.

I received call from this number from someone saying they were wells Fargo online accounts, The asked for my online password. so I hung-up and call the bank directly. They informed me they had not tried to reach me and would never ask for my online account information over the phone

I had a message asking me to call back on this number, which I just did.  I was NOT asked to provide information that could have compromised the security of my account.  I was only asked to provide a TRANSACTION number contained in a notification sent to my email account.  Since I didn't have the transaction number, the conversation had to be halted.  

My take: The call from this number was legitimate.

I just got a call from this number.  They just asked me if I am who I am!  They already had my full name.  They were from Wells Fargo and were calling about an issue that I had with an electronic bill payment.  It was totally legitimate and they asked for no detailed info from me other than the resolution of this issue.

Got phone call from this number. The guy names Daniel left message to me. They had money transferred into my account half month ago. BUT I do not have wells fargo account. And they know my maiden name. Which I have never used since I moved to the US. I am not going to call them back. I am tired of these people.

A man, last name

It is NOT Wells Fargo and the replies on this website saying that it is must be part of the scam. Do not give them ANY info if you value your money.

It is Wells Fargo, claims department

I believe that it IS INDEED WELLS FARGO, the Bill Pay Claims department.  I had a claim filed (twice!) in early August which they had acknowledged up front and promised to rectify, then cancelled the claim accepting responsibility and been in cover-up mode ever since.  Only when I told them I had a letter already written to the CEO that would be emailed, w/ certified and regular mail backup, TODAY, did they decide to help, and, as promised, called me to report on the results of their latest search.  She knew enough details about my claim that I'm sure it was her.  Plus, there was no caller ID other than incoming number, and when I got to this page and saw WFB, called the number back immediately, and got a WFB agent.  Yes, she asked a Lot of questions prior to discussing account, including the full account number, but we got our business satisfactorily completed.

The number 877-329-7736 was given to me yesterday by WFB corporate HQ as being the Bill Pay Claims department, and I've called it twice, gotten the right people both times.

Sorry, Marta, I'm not a part of a scam, just reporting what, to me, has proven to be factual.

This is definitely a Wells Fargo phone number.  Below please find the end of a message that I just received in the private messages on my WF account page in respond to a bill pay issue.

If you have any questions or need further information about your claim, please select "Contact Us" from the top of any Bill Pay screen to send us an email, or you may call us Monday through Friday from 7:00 a.m. to 5:30 p.m. Pacific Time at 1-877-329-7736.

Thank you. We appreciate your business.

Online Claims
Wells Fargo

This is Wells Fargo Online Banking Customer Service.  Just finished speaking with them to resolve an accounting discrepancy.  Love 800notes - have many blocked numbers, but this one is valid.