877-370-0063

They called me a year ago got $49.95 from me for Ani virus protection on my computer, then found out never got the anti virus protection. Called me and promised me they would correct it and charged me $50.00 for a life time computer protection. That the 1st $49.95 plus the $50.00 would give me a life time protection. This phone number calls back in 5 months which was today tells me my protection ran out and they need another $50.00. That all I bought was a Microsoft program for my for $99.95 and a 6 months protection included. They are scammers and now I have to pay to get a protection on my computer and don't have the money!😔

You are intending to pay them again for this imaginary protection?  Why would you even consider dealing with someone who cold calls you to begin with?  Did you let them into your computer?  If so then you have real problems.

All they have been doing is take your money, never actually giving you anti-virus protection.

Tech Support Scam !

Never allow anyone Remote Access unless you know them to be reputable and you contacted them first! Scammers can lock you out and hold your computer ransom by changing your username password or with Syskey (Microsoft SAM Lock Tool).

---

Help spread the word and prevent someone from becoming a victim.

Fact:

• ANYONE who calls or emails you and says you have been charged for something, offering a refund is a SCAMMER.
• ANYONE who calls or emails you and says your computer called/contacted them is a SCAMMER.
• ANYONE who calls or emails you and says your online server called/contacted them is a SCAMMER.
• Windows Operating System licenses do not expire.
• ANYONE who calls or emails you with a message about your computer having illegal activity, is a SCAMMER.
• Apple will never, ever call you about alleged suspicious iCloud activity.
• Microsoft error and warning messages never include phone numbers. ANY Tech Support Warning pop-ups you get while accessing the internet asking you to call a number or visit a website, is from a SCAMMER.
• Web Browsers DO NOT have the ability to determine and warn you your computer has an error. They can only warn you about a potential malicious website. A Browser is software that allows you to surf the Internet, not diagnose a computer or phone.
• ANY Tech Support company that insists you need their services because of some error, outdated software or tries to convince you that you need to allow them remote access is a SCAMMER.
• Nobody could possibly know if your computer or devices have an issue unless you tell them or gave them access.
• Tech Support companies DO NOT call or email to give out refunds because they are "going out of business", or to "cancel a subscription".  Companies DO NOT give refunds unless they have to.
• Companies DO NOT call to inform you that your subscription will be charged if you don't call back, only SCAMMERS do that. If you have a subscription with someone, they automatically charge you until you cancel it and they don't give a refund.
• Only a Scammer would want Remote Access to give a Refund.
• 3rd party Tech services DO NOT include Email account repairing or password resetting, since they can not access the email server unless it belongs to them.
• ONLY scammers ask for gift cards and NOBODY would ask you to go to the store while remaining on the phone while you do.

Please read about how Tech Support Scammers operate the scams and warn everyone possible about them.
https://en.wikipedia.org/wiki/Technical_support_scam
TrendMicro FAQ on Tech Support Scams
Microsoft -  Protect yourself from Tech Scams
Apple -Phony support calls, and other scams
FTC - Tech Support Scams
Tech scams - Fraud.org
Norton - Online Scams 101

Never trust a caller who wants to "help your computer" for any reason (unless you contacted them first), as they are only going to scam you. If you need Tech Support, you should contact a reputable local service.