877-606-6700

Just filed a complaint against Comcast regarding the fees they're trying to collect from me, looks like they are going to keep harassing me every day until it's paid...  The block I attempted through my provider didn't work, I had to block the number on my phone to make sure my phone wouldn't ring on it anymore, I'm expecting calls from other numbers in the future, likely going to have to push my phone's block list to the limits to get any short-lived piece from this crap...

Same thing. Recently moved, they wanted me to confirm something, I asked what are you calling about, they said, please confirm something. I told them to send me an emeail if they are from comcast.

Same call pretending to be Comcast after we cancelled our service.  It sounded fishy and I refused to give them any information and tried to get me to pay a "past due" balance.  Argued with me when I told him there shouldn't be a past due balance.  When I asked him if I could see this "balance"  online in my account he told me yes but began insisting he could just take a payment now over the phone or e-mail me a link to pay.  Called the real Comcast and surprise surprise no balance owed.

Get this call but it is flagged!

Called my mobile phone. CID said Account Services. Hung up when I said hello. I answered since lately I’ve had to take care of my father’s business due to him having a stroke, so some of his accounts, dr. offices, etc. have my mobile number so I can be reached if I’m not home. When I’m home, I mostly use my landline.
My father did have Comcast to try out for 30 days in Aug. but decided not to keep it. I informed Comcast we were discontinuing service back in August. Because of short Sunday hours & being closed for Labor Day, I wasn’t able to turn in the equipment until Sept. 7.

Another call this morning from Account Services on my mobile phone. Hung up when I answered. We don’t owe Comcast anything, We terminated service in August & equipment was turned in.

Called again. This is Comcast/Ixfinity. Asked for me. I said what’s the reason for the call. Guy said this was about an account at my dad’s address. He gave the address, but I needed to give him the city, state, & zip code so he could give me important information for verification. Without me telling him, he couldn’t give me the important information. What???  I told him the account was closed & all equipment was turned in. He said thank you for taking my call & have a good day, then hung up.  I’m tempted to block the number, but I will call Comcast to get this cleared up so I can stop the annoying calls.

Another call from Comcast’s collection dept., about the discontinued service at my dad’s address & that he still owed $100.00 for the time that he had service which was less than 2 weeks.

I called Comcast in August to stop service well within the 30 day time limit where there won’t be any charges. Equipment was also turned in. I informed the collector that my dad owed nothing, service was cancelled in August. She said she note that & inform her supervisor of what I told her.   I hope that this stops these calls, but I doubt it. I blocked the number.
The call came from 1-877-606-6700.  CID said Account Services.

1-877-606-6700 started calling me 3 times a day once I was about 2 to 3 months out from moving away from my past residence. If you answer the phone they do not speak, it’s silence. If you do not answer they do not leave a voicemail. I can use them as a reliable alarm clock because they call everyday by 8:00 am. Also at around 3:00 pm daily. Constant. Daily. For months. I see a lot of reviews about it being from a cable provider. I lived in NJ Atlantic county, South New Jersey and I did have x finity for regular cable tv and internet for that area. They were the main company for my residence area. I believe x finity is the same as Comcast. The same company. The common thing I’m noticing on all of these reviews is that everybody has moved away in the last 3 months and is now being harassed by a fake x finity Comcast representative caller. This means that x finity has zero respect and disregards all previous customers address, phone, name, info since this is how customers who are no longer a current customer get treated. My husband has even been getting called by this same number while at work. X finity Comcast cable and internet may not be the ones calling us but they are responsible for sharing our personal info and being careless and neglectful with all of our phone numbers enough to where scammers obviously have very easily gotten past customers personal info. Terrible. What is x finity Comcast doing with our personal info once we discontinue using them ? How are scammers getting our phone numbers just because we close out service with x finity Comcast? Terrible business practice. Unsafe. Unlawful. Elderly people can and will be tricked into paying these criminals just because they chose to move and do away with x finity Comcast. Yes x finity Comcast does have a sense of liability because their past loyal customers are being scammed mercilessly daily for months. X finity Comcast should keep our names, numbers and addresses personal once we end our services with them. That would stop all of this scammer fraud from happening to innocent people. To think of the money I spent on x finity Comcast for almost 6 years and now this is how I get treated? I get thanked by xfinity Comcast by having fraud scams for months. Terrible. I would recommend people chose anyone else besides x finity Comcast if you can help it because it may not be them personally scamming people directly for money but they give away your personal name and phone number once you remove yourself as a customer. Be more careful with your customers and previous customers  personal info x finity Comcast because we are being scammed because of it! I’d love to give out x finity Comcast employees personal info so that they can be called by these scammers for months a couple of times a day. Seems fair right? Maybe once it is done to them they will know how it feels and keep previous customers very personal info more guarded and off of scammers papers to sit there and read from a script and call ex customers all day long. These scammers would not have our names and numbers and addresses if it wasn’t for xfinity Comcast.