877-673-4816

Drafted from my account and left this number.  Fraud

Drafted from my account also for almost $400. on 11/7/2012

Drafted from my checking account, for almost $400 also! It was on 10/26/2012...

My Mother in law 's checking account was hit for $392.34 on 31 Dec 2012 by Mediben--she passed away last March, and had apparently signed up for  their medical discount program--I assume she was solicited by phone.  I have been trying to contact this company--they have a billing service provided by SNJ, and the debit shows a contact number of 877-620-4522-they have a website that they apparently  estabished in July 2012, eith a customer service number the same as above-I tried this number several times during"office hours' and got to listen to 10 min of music each time followed by a message that all their  representatives are busy so please leave a message and they will get back to you.  This outfit appears to be a scam

Same thing happened to my parents. They were led to believe it was medicare calling them. Money was removed from their account. I have been trying to reach someone and of course no one answers and the email for support disappears after I tried to send it. Definitely a fraudulent company if that. The number I had to call was 877-620-4522 and you get put on hold and no one answers.

Really did you get the copy of your voice recording and your money back?

Well I actually called the company because I had forgotten about talking to them.  They provided me with a recorded authorization and it was me on the phone.  However they quickly offered me a refund for the product which I received in my bank account within a couple of days so really what is your beef... did you even ask for a refund?  or did you request a copy of the voice recording?

When I originally found this site I lost all hope in getting my 392.34$$ but don't lose hope after two days of calling I was told my package was shipped out and I would receive two weeks after the ship date I got really upset and thought it was complete fraud, long story short called back after not receiving package and they put me through for a full refund which I received 10 business days later after they said 14! Let me tell you that's the last time I ever talk to someone over the phone for anything... I didn't realize at the time of the call what I was getting myself into, after listening to the playback i understood a bit more but never again! Don't ever talk to telemarketers!  Don't worry if your like me you will get money back

I inquired for my mother who had money withdrawn from her account. said it was verbal and I asked to here the authorization.  They would call me in next 48 hrs with this.  Never heard from them.  also said the money would be put back in her account in 14 days. did not happen.

Our mother, in assisted living and almost 90, had one of her bank accounts hit.  I called when I notice and they said they would refund her money when she received and returned her packet.  I notified the home and they notified all residents to be careful of such a call.  I also had them check for any documentation.

It never came, she has NO memory of talking to them and no refund has ever been issued.  I have called, emailed, etc.  I cannot find a written address on their website and even the prior information on the company is no longer there.  SNJ was the company that debited her account and I am not sure this is their real address; however I am sending a certified letter of demand for her refund.

The bank told us to immediately close her account and reopen one as they could continue to take out the same amount month after month.  We also filled out a FRAUD form with the bank to try to get her money back.  

WHAT A SICK COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!

My 85 year old mother was also hit twice, a year apart.  They change their name and their third party billing companies.  If you have been scammed once, you will be scammed again.  There is only one common thread:  even though the names and toll free numbers change, their operation is still based at:

3106 State Route 11,  Mooers Fork, NY which is on the NY, 12959

Related info for scam debit transactions:

American Savings Club
SNJ (3rd party billing 2013)
Mediben
Club Billing FBO SMG (3rd party billing 2012)
866-395-2021
877-620-4522
$448.74 deducted 2012
$392.34 deducted 2013
Support@mediben.net

If you have ANY transactions with any of the above referenced, call your bank!  They can take any amount, but consistently take identical amounts from multiple elderly people. (Mine are referenced above)  If it happens to you,  Call them multiple times.  Ask for an e-mail confirmation for the refund.  Ask to hear the recorded approval. Get your money back. They may have recordings authorizing transactions.  They have been altered or used from previous calls.  My mothers recording was her, but it had to be dated as she had a tracheotomy early last year (2012).  No matter what results you get from calling direct, you still need to sign an affidavit with your bank so the can reverse the charge(s).  The next best safeguard is to close your checking account as the WILL come back and do it again under a different name and 3rd party billing company.

How did you contact Mediben?  They won't answer emails or phone calls.

Thanks for the information.  I finally got a voice at the company and she acted like they would give us a refund if we returned the package.  But in that I need to close the account, I'm wondering how that will work if they do try to get me a refund.

Don't close the account, just keep a minmal balance until you get paid back... Also, check with your bank and explain you are waiting for a refund, there may be more options.

Still working this. Called again and told them no one called me back to let me hear the voice authorization.  So they would refund the full amount.  Keeping my fingers crossed.  I filed a complaint to the BBB.

this place will not do anything they said they would do  we had 30 days to let them know we did not want to do this & they never refunded our money & auto took it  out again this year   we are contacting a lawyer....this is obviously a scam.........we want this mess camcelled   & never call our home gain & neer take anymore money from us........

they hit my mothers account with this charge on February 1,2013 i called them after reading all of this they told me a package was shipped out on Jan 26 , 2013, didn't believe them at all, especially after finding these sites. My mother actually received a package from mediben can you believe it! I went over there opened it up found a card and some papers explaining it and the rejection envelope they said would be in it sent it back and called them. They told me then to wait 14 business days for the credit. she received it at 16 business days. All in all this has been one hell of a journey and ive closed all her accounts and told her never talk to anyone about anything on the phone just hang up

they have answered when i call but it is always the same person which i think is odd.  Once again assured  assured me the money will be replaced the money.  I don't think we will see it ever.I have been in touch with her bank and a dispute was made.

Same story here for my 85-year-old mother in Michigan, twice--same SNJ info.  Our parents think it is Medicare or their insurance company calling and get taken.  They are a trusting generation and key victims for these scammers.  We did close her account the first time, and did a fraud package.  Mom received a refund for the first time this happened, but not yet for the second time.  Another thing I noticed about these scammers is they did a $.01 debit before they took the $392.34 a few days later.  What I'm wondering is why can't the banks find these scoundrels and prosecute.  Can we do anything else?

We're still trying to get my mom's money back.  Same thing, wait for the package.  Told it would be here by the 20th of March.  Thanks, your post is encouraging me to pursue this longer.  She was charged Feb. 15