888-210-3037

Scam robocaller claiming to be from Kaiser Permanente financial services. This is not a legitimate  Kaiser Permanente phone number.

I called back because they said it was a Kaiser billing issue.  I should have known better.

Gave them DOB

Scam voice mail from Kaiser Permanente Patient Financial Services.  Do not fall for this.

I received several calls from this 888-210-3037 claiming to be Kaiser's Financial office. I was annoyed because I have no outstanding payments on my account and even when I was in Kaiser in person, I would ask if I owed any money. I called the number and they asked me for my birth date. I put in a fake birth date and immediately the agent came on line and wanted to get that information from me. I told the person that this sounded strange and I would not be giving them any information. The entire call sounded like a phishing call but the lady on the phone said to go to kp.org to find out what the financial issue was. That was tricky becasue if I had not had phishing training I may have gone on to give some person information, but I stopped. Hung up. Went on to kp.org and could not find anything. I sent an email and then saw the Live Chat option.  I went on a Live Chat on kp.org to find out if the number was legit and the Live Chat person was terrible. I asked if the number was legitimate several times and each time the person said they were researching it. They gave me the local Hawaii finance office number. But I persisted in wanting to know if the 888-210-3037 was legit. The Live Chat person from Kaiser came back and confirmed that it was legitimate number for their finance office. I was shocked when I did a simple google search to discover that the number was being used in a phishing scam. That Live Chat person needs to be fired. This was an extremely dangerous Live Chat person to actually encourage me to call back the phishing scam.

scam robocall pretending to be Kaiser Financial Services

This number came up as "Potential Spam" from Hilo, HI.  I answered it and asked for a number to call back.  I called the Kaiser number listed on their website and I got the same person who called me from the Potential Spam number.  She said that they're a 3rd party billing department that handles billing for Hawaii Kaiser Permanente members, so the number does look like it's a spam call, even if it's not.  If you get a call from this number, just use your KP app to settle bill payments and they won't call you again.

This is what you want us to believe?  You received a call from this number which is toll free and not a Hawaii area code, correct?  So you went to their website after asking for a call back number, correct?  You then called the number on their website which I guess would have been the one under "Member Services" since I can't find anything else that would be close, correct?  That number immediately put you in contact with a billing company not associated with Kaiser, correct?  Hmm, usually when I call a hospital, doctor, or insurance company I get put right through to them and not someone else.  Can you explain this for me because right now you are looking a lot like a lying, scamming shill.

I wonder if this "Kaiser (Hawaii)" is the same "Kaiser Member from Hawaii", that posted in January, claiming that they were told by Kaiser representative this number is legitimate.

I was wondering the same thing.

Yes, both definite scamming lying trash trying to steal from people

Got a bill from this "scammer" looking like a Kaiser Permanente bill. Even had my patient number on it, and the number came up as "Kaiser Permanente."  I'm actually a Kaiser provider, and the bill, while very authentic looking, was missing some normal elements and the billing address was not in a place where I know Kaiser has offices. Plus, I pay my accounts in full and rarely go to the doctor. Total Scam.

I have been receiving calls from this number for several weeks now (Oct-Nov 2023). Luckily, I saw this post. The recording sounds very legit. A lot of people will be duped. I too was confused because I am up to date on bills, but they stated I could get a discount which made it enticing to call, but luckily this person wrote this review. I feel bad for the elderly and anyone that does not follow up before calling. This is why I hate that most companies use DOB as a means to look up up. It's ridiculous that private info has become normalized as your ID that we give it out like candy.

Your date of birth is public record.  Nothing can be done with it.

They left a partial recording that was virtually unintelligible. The CID on my phone says Spam Risk.