888-392-0590

Received a message on phone about sewer lines and have a week to resolve this problem. Kinda strange because I don't leave in California.

A woman called and left me a voice message and said they had information about my student loans.  The agent gave me her ID # and a reference #.  Said it was not urgent but would leave notes in the account until Friday.   She did not give me a company name.

Received a call from 646-761-4735 telling me to call back 888-392-0590 regarding student loans and that it was an urgent matter. Did not leave company name

I also got the student loan call. I called and got an automatic switchboard which gave me the option to press 9 to be removed.

call about student loans i have.   Wrong don't have any and never did complete scam.

Similarly, I just received a call from 903-747-3739. The woman left a voice message about student loans, giving 888-392-0590 as the number to call.

Message left saying to call this number student loans/billing statement.  gave a reference #.  no company name.  when you call the number back it's automated and says something about FSA Id and Dept of Education - then gives options to press 1 for if you are a current student, 2 if your student loans are under $5000, etc.   SCAM

Received voice mail from 336-457-4096, a woman saying she needed to discuss my student loan payment options with some urgency.  I was to call 888-392-0590.  She said the matter was time sensitive, needed my immediate attention and she was going to go ahead and extend the matter to remain open on the account until Friday.  (Today is Friday.)  I am behind in student loan payments but Navient has never left a message on my cell so I'm presuming this to be a scam.

Same as everyone else.  Some woman (speaking perfect American English with no accent) identified herself (Jena Reece perhaps) about my student loans being delinquent.  Said she’d grant an extension until Friday like everyone else mentioned).   Suspect she may be prerecorded.
I have no student loans and have had this cell number for over 10 years so it’s unlikely it’s a skip trace.

Jenna Reed, claiming to be a student loan debt collector.  SCAM.

Same as above--voicemail message said it was "Jenna Reed," User ID 7620, "I'm calling in reference to your student loans to discuss your repayment with some urgency due to some changes taking effect recently," and asks me to call her at the 888-392-0590 number. Then she says, "I'm going to give you a reference number to have handy when you call back in, it's just gonna make things a lot easier if you have that, it is 00339." Finishes by saying she's gone ahead and extended the matter in my account to Friday.

100% is a scam. Although I have student loans, I immediately logged in to my account and verified everything was fine, my account is set to auto-pay and it's set to make the next payment as scheduled.

Same experience as the above victims of this scam. Agent claimed to be named Jenna Reece. She stated her agent number was 7620, and my reference number was 00339.

"Jenna Reed" calling regarding my "student loans and repayment options".  Call came from a Fresno, CA number but her message was to call back 888-395-0590.  Funny, I paid all my student loans off nearly 20 years ago.  SCAM.

I filed a complaint to the Federal Trade Commission about this scam.

I got the exact phone call from Jenna with the same reference number of 00339. Funny how we all have the same reference number. I don’t have any student loans so I assumed it was a scam. Now I am sure it is a scam. No company information is given.

Thanks K, I just received a call. Caller ID read Nicole Wickham calling from 785-473-7355. The caller sounded like they were in a tunnel. It sounded like the caller’s name was Genivive? but she asked me to call her back at 888-392-0590 and it sounded like gave a case #. I didn’t understand a word she said. I’ve been out of college for 25 years, I have no student debt, fortunately. Hopefully someone will pop a cap in that [***] and she can make phone calls from Hell

I received an identical message, about the same time today.  Seemed sketchy to me because although she had my daughter's name, she likewise did not leave a company name and we are not in default.

Same call, same reference number, and I have no student loans.  Didn't call back.

Just had the exact same call!

I don’t pick up the phone when I don’t recognize the number let alone call from a state that I know no one. When the number left voice message I listened - scam radar set in.
Lady identified herself as Jenna Reece ( it was kinda of muffled or she was eating something)
She stated time sensitive matter, and that she extended time til Friday to discuss repayment for a student loan.  Blah Blah Blah
All the above comments confirm it’s a SCAM!
The number that was left on voicemail 888 392-0590

On my caller Id the number ‭+1 (773) 616-8705‬