8884720488

thank you for your update - I called and got the same answer.  They cancelled and are refunding.

Yes!!! Same thing happened to me!!! And the same charge!!!  I tried calling the phone # that my bank gave to me for them and all I get is a answering machine!! I don't use checks, only debit.  How are the able to access my account? This charge just so happened to make my bank account to go negative. I am currently disputing the charge with my bank.

I recommend filing a fraud dispute with your bank or CC holder and also filing reports with the FTC & CFB..
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/

With all the security leaks and heartbleed virus, they could have stolen that info someplace that was hit with this.

This is exactly how it happened for me. I called around 2 pm yesterday; he called me back before noon today. He was very polite, figured something happened just like you said, and told me he'd credit my account back within a couple of business days. I'll let y'all know if the credit does not come through.

These butt heads got into my account as well, I obtained the number from my bank, I called and let them have it!!!  I have no idea where or how they obtained my bank account #, My bank is doing an investigation on them and I'm filing charges against them, they'll learn the hard way!!!

I also had this same charge show up for the SECOND time in 2 months of $36.56 - transaction detail says MDI then a bunch of letters I dont know the meaning, followed by ref: and a four number code. The last time it happened I changed all of our debit cards, got new ones and was reimbursed by my bank...thought that would take care of it bc, except for our Capital One credit card payments, I never use EFT's or any payments that require our account number nor do I give it out. Then today I notice I'm (60.42) in the bank and saw this same charge again, of $36.56. This time it happened right before 5-6 transactions had posted, all small amounts, so 5 of them posted in the negative. My bank seems to pick and choose when it charges fees for this type of thing, usually as long as I bring it back in positive bf the next day they do not, sometimes they charge anytime something posts in negative- although my bank does it differently bc other banks these transactions would post until overnight- regardless, my point is if they do this time that's over 250$ in fees due to this charge- so, they could have really screwed me this time and Im pissed so will be going after whoever is committing this fraud- I WILL PRESS CHARGES this time if possible and Im hoping my bank goes after them since this is twice now...This is exactly what showed up under the transaction detail...never heard of this , def didnt authorize but I'm taking you thieves down- its the principle....and possible fees but mainly principle.......                   MDI 11SOFTSTORNW CO REF- 1xxx  

Yes same number- its a company that lets you upload files and pics to their site- I called and guess got some answering service and she told me this but she said they handle many companies- so I just hung up but just wanted to test the number and see what it is....I'm surely not giving them any info to cancel something I never signed up for and if I signed up for service then why charge me 2 months ago, not the next and then again the next month...dont services charge monthly , not every other month. Regardless I never told any company to debt my account for $36.56, would never pay this amount for uploading files to a random server when I dont need the service and wouldn't trust a random co to have my personal files, especially when they steal money from people...I really want to know how they are getting my info bc I changed all my bank info last time, so makes me feel violated, like I've been hacked which pisses me off even more

Just had the same thing happen I will be referring this to my bank and the authorities the check image has a name and address if this person and place exist they will be getting a unpleasant visit from law enforcement

I unknowingly had an ACH withdrawl from my checking account on 2/27/15 for the amount of $36.56. I am on the phone with this number as I am typing this! I NEVER gave anyone permission to access my account have NO idea how they got my information. The rep that I spoke with stated that it was for IP Cloud Space for storage....yup pretty sure I never signed up for anything like that! Thank god I double checked our banking statement.

The same thing happened to me yesterday.  I received an email from my bank notifying me of an overdraft.  I checked my account & saw that a check was processed and it appeared as if it was a check that I had written them.  I advised my bank that I did not authorize this & reported it as fraud.  They immediately froze my account & changed my account number.  I have to wait 3-7 business days before it is all sorted out & I am reimbursed for the overdraft fees. This is truly an inconvenience to me. I am going to report them immediately.  I am very disgusted after reading that this is happening to so many people.

They took money out of my account, too - I called and they 'cancelled' the service so there would be no further monthly charges, and will verify that there is no activity and then refund the money in 7-10 business days.  I have reported the company to the BBB.  We can't allow companies to continue to do this.

I also had  an unauthorized debit for $36.56 on 2/26. This also overdrafted me and my bank charged 36.00 for it so I was in the hole 72.56 because of these thieves. I called and told them I had never even heard of them much less agreed to this and I wanted my refund and my account removed from their system. She said I would receive a refund in 7-10 days, but could not refund the overdraft because that was against their company policy and the banks problem. I requested to speak to a manager but of course none was available but they would call me as soon as they returned to the office. Yeah right! As of 3/5 I still had not heard anything so I filed a report with the BBB and left a message with "IP Cloudspace" that I was also going to be filing a fraudulant claim with the bank and the authorities.

Couldn't  get through to the Ip cloud number so i called my bank and told them i didn't authorize the check and i didn't write it. I called the company back and left my name and address and told them to remove my name from any account. I didn't  order it and knew nothing about it. I filed a fraud report with my bank

I didn't receive any calls. However,  I checked our bank account yesterday & there was the check with the image for $36.56 showing.  We have never even heard of this company. We filed fraud claim with our bank and they are taking care of things. I thought it was interesting that there's no "contact us" or BBB on the website.

This is the 2nd time these people have taken this out of my account.  I did not authorize this charge and I still don't know who these people are.  I do not even live at that address anymore on that check they ran through.  I had it straightened out once and thought that was it but now here it is again.
I didn't receive any calls

Tell your bank what is happening.  They can reject the charges.  They may want you to change your account number.

They are called IP Cloud Space and they said that sometimes they piggyback off of credit report websites.  I had never heard of them either until I kept calling and finally got thru.  They said they would credit my account back in 7-10 business days (that was 30 days ago) and I still have not received a refund.  I am now going to file a fraud report thru my bank, I recommend you do the same.  Also reporting them to the BBB

I also had a charge of 36.56 which put me with an overdraft fee. My bank said they would refund the overdraft fee when they put the money back in the bank. I called them on March 20 and they also said it would take 7 to 10 business days. I have no idea how they got my information. I have called them every other day. They told me there had been a technical difficulty and they had resubmitted for my refund. I ask for the direct number and they would not give it to me. So it has been well over 10 business days and still no money

You may want to consider changing banks.  Threatening to move your business may speed-up your current bank.

I recommend filing a fraud dispute with your bank or CC holder and also filing reports with the FTC & CFB..
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/